The tech who did the OCT and work-up was fabulous! She was friendly, funny, and explained…read moreeverything she was doing. Dr H always shows me the results of the OCT and explains what I'm seeing. He's definitely all business when he is in the room, but answers all my questions without hesitation.

The doctor is excellent with top credentials. Office staff are often mean, hostile, rude and…read moreinsulting. They do not hesitate to scream at patients for no apparent reason.

I have not been to this practice but while looking for new PCP came across this on Yelp. I called…read morethe number listed merely to ask if they are part of the Baystate Health System. No one answers the phone, just voice mail. If you wanted to become a new patient, you apparently have to download a form online or go directly to the office and pick up a form. To me, a very odd way to do things. I'll look elsewhere.

I am posting this on behalf of my elderly father, who doesn't do Yelp, but still has strong…read moreopinions about the quality of care he has received from this office. Dr. Fanti has been my dad's primary care doctor for at least five years and before Dr. Fanti came on to the practice, Dr. Egelhofer was his doctor. They've both been great and so has the entire practice. They are extremely patient with my dad and me, his caretaker, and always get back to us with answers to any questions we have. Dad also appreciates the extra service they have where someone checks in with him via telephone once a month to see how he's doing and then reports to Dr. Fanti. Dad feels very well taken care of and I agree with that assessment. Good folks, great service.

I have been a patient of Dr. Baker's for many years and I think she's great. She's very…read moreknowledgeable, listens carefully to what you say and I've never waited more than a few minutes for my appointment. Plus the location and parking is easy.

I have been seeing Dr. Baker for many years and I've always been satisfied. Wait time is minimal,…read moreoffice staff is professional and courteous. Dr. Baker is not particularly a warm and bubbly type person, but is friendly if invited to be, and her attention to my health and needs has always been met with a smile. Fully recommend this practice.

Great doctor. Here is one of the few doctors I've seen that's great for all members of the family…read more We have recently switched my wife over to him as well. He helped me a few years ago with my back when others could not. I highly recommend him.

I have been going here for years. The staff is excellent always more than willing to help. Dr. V…read moreis the most caring and gentle Dr. I have ever seen. Office is clean and bright but still has beautiful personal touches to make you feel comfortably. I highly recommend this office.

After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

My entire family has been with South Hadley adult medicine for about seven years, with my husband…read moreand son regularly, seeing Dr. Faye and my daughter and myself seeing Teresa Lind. We have had nothing short of amazing, personalized, and caring attention from both Dr. Faye and Teresa Lind, weather routine physicals, an illness, office visit or a few things that quite frankly were more serious. They are absolutely wonderful, as our the nurses, who always call back with guidance the same day, if not within hours of my message. I don't write tons of reviews, but know how frustrating and disheartening. It can be to look for a good GP, haven't gone through that myself eight years ago. Thank heavens we landed at South Hadley adult medicine - I cannot recommend highly enough.

Dr. Leombruno is by far the best Primary Care doctor you could ask for. He is kind compassionate &…read moretruly cares about his patients. The wait time is very reasonable, and the entire staff treats you with respect. They really do their best to assist you with your needs. If I could give more than 5 stars I would.

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

After having been on medication for over twelve years I was required to take a urine drug screen to…read morecontinue, though I had never previously taken one, had changed nothing about frequency or dosage over that time period. My previous doctor at HFP, who was a respectful, intelligent, good-faith partner in my health care, retired. I'd have begged him to stay but he was emotionally exhausted. Can't imagine why. I was tested for heroin, cocaine, barbiturates, fentanyl, marijuana, oxycodone, methadone and other substances. They did not itemize in advance the things they were testing me for - I found out on the results. They tested for weed. Which is none of their business. Go for it, guys. You own my body. You don't need a search warrant. You aren't the government. You can just blackmail me for my health needs. I can only assume that this information will eventually be used to deny me insurance for one reason or another. I just discovered I now owe six hundred dollars for the privilege of carrying a bottle of my own urine down a hallway in full view of other patients to prove that I am not a heroin addict. Passed with flying colors, everyone. I haven't done an interesting drug since 1995 and have never been addicted to anything but cigarettes, which I quit, ages ago, like everyone else. Interestingly, they don't check for cigarettes, which are as addictive as anything, and have quite a bit of historical data supporting their lethal effects. Great news, it is completely fine with whatever corporate behemoth now controls HFP if you smoke cigarettes. Perhaps I should start. They also neglected to mention the $600 insult that awaited me. I guess they thought that was best left unsaid. Honestly, they were probably right on that one. (If you're curious what phenyclidine is - it's on the report on the image, that would be PCP. They tested me for PCP. I am paying $600 for a completely unnecessary test that established that I do not take PCP.) I'm stuck with them, because it is my responsibility to myself and my family to do what it takes to get mental health care. I came very close to not doing it, but I need ADHD medicine to function. When I questioned the requirement, I was told 'everyone is treated the same way' to which I would respond 'Yes, but shouldn't no one be treated like a criminal if there is no evidence they are a criminal other than that they are living their lives?' But I cannot say this, because they will note on the charts that I am 'difficult' - they probably already did - and things will be worse. So here is the result of this: I am in my fifties. Will I get a mammogram? No. Will I get a colonoscopy? No. Will I get a pap smear? You have got to be kidding. Not in a million years. Will I submit to any regular testing of any kind? No. If I have a fever of a 103, will I call them? No. If my appendix bursts, I'll go to the hospital. If I break my arm, I'll go to the hospital. If I get the flu and have a fever for four days, I'll take Nyquil and drink orange juice and suck it up and hope I don't die and if I get close enough to dying, I hope my partner will take me to the hospital. "Parole officers" are not doctors. I hate the medical care I get, and I hate that I can't get better, and I miss Peter Weitzman, a respectful and compassionate doctor. Those don't exist anymore. Oh, and the benzos on the report? Oh my yes. I had to take a Xanax just to get in their doorway. I'm not playing whack-a-mole hunting through the cabled-together conglomerate of a nationally terrible health care system try to put a glass slipper on the kind of doctor that no longer exists. I am clearly emotionally not ready, and you can't call and ask 'do you treat patients like criminals?' because that marks you ask a drug-seeker. This isn't obeying in advance. It's obeying because I have no other options available. Giving them two stars because the techs are kind and competent, the front desk is friendly, and you never have to wait too long to see someone.