Short, sweet, and HONEST review of Ground Floor Skateboards. I bought my son his first board here…read more Talked to Eric on the phone about getting my kid into skating. He was extremely helpful. Set him up with a pre-constructed board that he put together. The kid loves this board. Decent prices and a good variety of stock. As always, visit for yourselves and form your own opinion. Support this business and stay local.

Ground floor is my sons favorite place to go. Friendly and knowledgeable staff. Love the small town…read morebusiness! Check this place out before ordering on line!, better prices and quality!

Are you a professional skier? Are you an amateur skier? Are you an intermediate skier? It doesn't…read morematter here at the board shop they treat you like you are a real person and they were very kind to me while I was here. They do lots of stuff between Evyn helping or fitting with boots and the care after the boots is amazing as well they helped me heat mold them and they even did she work on them for free and I bought bindings here. They are amazing bindings

GREAT SERVICE!... The owner (Jayson) is a great guy and cares about the customers experience..if…read moreyou need skis,boots or apparel this is the place. And conveniently located right in lake Geneva! I walked in intending to get new skis and boots and walked out with a great pair of used skis with bindings which he did not need to do..he could of sold me new skis but he listened and knows when to proactively give suggestions without being pushy and it turns out the used skis were exactly what I wanted! Jayson is a real genuine guy that listens! He has a lot of knowledge and after the purchase of the boots I came back and did a custom fit because of a few pressure points in them which made skiing unbearable..after an hour I had a custom fit on the liners of my boots and they are SO COMFORTABLE NOW. During the whole process he graciously explains what he is doing and the reasons for it which made the whole experience seamless. I love my new skis and boots and I cannot wait to put them to good use. Most ski shops near Chicago or Milwaukee do not offer what board shop has and that is QUALITY Service..and a listening ear. They actually care; which sets them apart and really is "gold standard" for ski shops which is rare. Thank you Jayson you're doing it right!! So happy this is so close to home.

We brought hockey gear to Rockford decades ago but being young and living in the moment, we let it…read moreall go. Pete picked up the torch and it's so awesome to see him doing so well. Pete is one of the most stand up guys we ever met. We wish him continued success and know he cares about his customers or he wouldn't have lasted this long. If people complain about some policies, who would you complain to if there wasnt someone supplying goods and services like he was? Go buy at Dicks if it's so bad because 99.99% of the people say " Holy Pepperoni! What a great guy and price" One issue, he should accept PuckBucks.

Great place to get hockey gear. Pete spent over an hour with us to get the right skates. He didn't…read morepush us towards any brand. He let the fit and my son. Will always go back.

Good service And a cute cat walking around the place…read more Everything seemed well taken care of

Wonderful local business with a great owner, service workers and dog food food selection.read more

It was nice shopping online and picking up in store. Quick and easy. My kid looked around but…read moreskater stuff isn't his scene. We were there for snowboard gear. The store looked well stocked and staffed.

Came to buy trucks, wheels, and hardware for my son's board and was well taken care of. The staff…read morewas friendly and knowledgeable in helping a beginner skater with his passion.

Great place to shop for quad skates and gear. If they don't have it in stock, they will order it…read morefor you with no hesitation. Very knowledgeable and extremely easy to work with.

Worked with Ralph in the Bike Shop. Great guy, very helpful and friendly. Needed a replacement bolt…read moreand pedal arm for 2 month old Huffy bike. Every place I called told me they wouldn't work on, nor deal with cheap bikes. $175 isn't that cheap! Anyway, Ralph not only checked it out and made sure everything was working properly, but had the bolt and new pedal arm (both from stock) installed and I was on my way in 10 minutes.

Honestly, this place is so odd! We have been in there 4 times and there is one young man nice and…read morethe rest are rude and ugly. I have bought 5 bikes last two years and one scooter and would never buy here! Then decided to try again and took bike in a week ago for minor repair and said we could pick up a week later. This is long time for simple repair and we call and hadn't started so we picked up and took to Zion cyclery! What a joke - turns out have to leave Kenosha!

I'm a huge fan, and If I could give this online freestyle scooter retailer 10 stars, I would. My…read morekids have been riding scooters for a little over a year, and they always come up with a reason to need new scooter parts and more. It's my pleasure to support Tommy and his team. Though Outset is an online retailer, if you live local, you can call ahead and stop in to the warehouse for a more personalized experience. We love making the trip. When we have a part that needs adjusted, looked at, or if the bars need to be cut, these guys have totally helped us out. Tommy and his team treat my kiddos and their friends like family, and we are proud to promote this independent company. My kiddos proudly display their stickers, wear their high-quality t-shirts, and we've ordered many scooter parts...wheels, bars, grips, etc. over the past couple of years. The customer service is outstanding. Recently we had some bars that had a rare issue, and Outset sent a photo to the manufacturer for an assessment, and we just picked up our replacement bars today without hassle. These guys totally stand behind the products they sell. We're happy to know these guys, and we will be customers for as long as they'll be around. Outset is a fantastic company run by experienced riders who know the business well.

What a great experience! Purchased for my son. They were so nice and helpful and gave me a mini…read morelesson about scooters. We walked away feeling great about our purchase and my son is over the moon. No where else in Illinois can you find a shop like this dedicated to scooter!