Both of the guys Todd and Hans go beyond of the duties of being an agent. I have been with State…read moreFarm 4-6 years. Every time I had to call: even when I get a voicemail my call is returned within 15 min. HIGHLY RECOMMEND These guys with State Farm

Months ago i had a furnace break down. I paid out of pocket for repairs. During my insurance review…read moreTodd mentioned a new coverage available for mechanical breakdown. I bought it, just used it to have a water heater replaced. What a great call by a great agent! He really saved me a lot of money right at the Holidays! Todd knows how to make insurance work for his policyholders.

Customer since 2018 with a homeowner's insurance plan. Despite my best efforts, have never once…read morereached or spoken to an office principal in that entire time. Lackluster recall and customer service, and impossible to contact above all. I filed a viable claim with Erie Insurance for a burst pipe in December 2022, which I am still attempting to reconcile, with no guidance or assistance from this agency. At every turn, Casper has failed to advocate for me, instructing me at one point to defer to Erie's adjuster, all the while knowing almost nothing about me, my policy and associated rights, or my prior attempts at communication. Needless to say, I've recently filed an insurance complaint with the Commonwealth. If you've had good experience with Casper, that's as it should be. I decidedly have not, and am disappointed to hear from others than my experience is not only ordinary, it's commonplace. I will be switching to another agency upon resolution of my claim. If my request is denied, I'll be leaving Erie altogether, and largely on account of the indifference of this agency.

Everyone is kind, caring, informative, quick to respond, efficient and professional…read more I always get answers to my questions about my policy and they send requested documents the same day I ask for them.

I have both my auto and homeowner insurance through Genesis and I am very satisified with the cost…read moreand coverage. The customer service is very good, too.

From the owner: SteelKey Insurance LLC is locally owned and operated. We have the ability to offer a wide variety…read moreof insurance products to meet personal and business insurance needs.

I'm truly grateful for the professional and timely service provided by DaDao Risk Solutions. The…read moreteam was not only patient and professional in explaining all the insurance options clearly, but also incredibly responsive--even during the weekend--to help us resolve urgent issues. They gave thoughtful and personalized recommendations that best fit our family's needs. Their service attitude is excellent, and I felt very supported throughout the entire process. I highly recommend them to anyone, especially Chinese families in Pittsburgh looking for trustworthy insurance guidance!

From the owner: Independent Insurance agency specializing in auto, home, business, health and life insurance.read more

We have been with Feeney Agency for quite a while and have always received great service! Mike has…read morealways been extremely helpful and has had great recommendations for us. I worked with one of his colleagues today that was extremely helpful getting a claim filed, if only everything was that easy.

Have been Insured with the Feeney Agency for over 10 years. Life, Auto & Home. Never an issue -…read morestaff is Knowledgeable, Helpful and Nice! Highly recommend!