We have been with Hayes Insurance for a little over ten years. We met with Steve Hayes after we…read moremoved to Michigan from Ohio and were trying to find quality home insurance at a competitive rate. Steve was able to provide that for us. At first, I did not give Hayes our auto insurance as I could get better rates by keeping our auto and home insurance at separate companies. Steve was always understanding of my position and continued to look for policies to bring the rest of my business to Hayes. A few years later the numbers made sense and we moved all our insurance policies to Hayes. Since we have been with Hayes, we did unfortunately lose my wife's wedding ring. Though we were quite sick over the loss of the ring, Steve made the replacement process quite painless. Thankfully, we had purchased a rider on our home policy to cover the ring and it was replaced without a large increase to our premium. I highlight this incident to stress to anyone reading this review that insurance quality is just as important as price. This incident highlighted the quality of the coverage we receive from Hayes Insurance. In the end I am thankful I was able to find Hayes Insurance and Steve in particular. He understands where we are at in life and has been able to provide great counsel over the years to ensure that we are properly protected. If you are in the market for insurance, I would highly recommend getting a quote from Hayes.

Hayes insurance is always there to assist when we have questions and explain our coverage . They…read morework at getting us the best affordable coverage for our cars and home. I would definitely recommend them !

This company's agents do not respond to emails; although they offer that option as a means of…read morecommunication on their website. The generic email that simply goes to 'the office' did reply to me. The agent "isn't accepting clients" ; what a great response. Way to serve the community's insurance needs ....... EPIC FAIL.

From the owner: Honesty, integrity, confidentiality and service are the cornerstones of Gurdjian Insurance Group,…read moreInc. We pride ourselves in the top notched products and service every client receives

I am a long time client of DS Johnson & Associates (20 plus years) and have my home, life, auto,…read moremotorcycle, and watercraft insurance with them currently. Over this period of time, I have had a few claims. Last spring our home, and car experienced wind storm damage. DS Johnson & Associates office in Adrian handled everything perfectly. They were professional, helpful, thorough, efficient, and responsive to my needs as a customer. All claims were resolved quickly, and beyond my expectations. The Professionals that I work with there are Derek Johnson, Theresa McLeod and Shirley. These are outstanding people, and they always deliver exceptional results anytime I have called on them. Recently, I was in the process of negotiating to purchase a truck, and some of my research planning ran into work hours for me. Due to this, I was only able to communicate by text with Theresa McLeod. I had to send her the truck vin# and other information by text. Theresa was amazing, she texted me back with the necessary information quickly so that I could make a purchase decision, and even though my truck purchase concluded several hours after Theresa left the office she texted me to assure me that I was insured to drive the truck home. The next morning she faxed the necessary insurance documents to the dealership as she promised making this purchase the most seamless I have ever experienced. In a business world where you often get less than you paid for, I can assure you that you often get more than you pay for with DS Johnson & Associates. I would/will/do strongly recommend this business to anyone with complete confidence. A sincere thank you to the SuperStar professionals at DS Johnson. Chuck

From the owner: Evening: by appointment, Saturday by appointment,read more

Great service, attentive agents. They are on top of our vehicle policy and contact us as needed…read more Also, very happy with the agency and insurance adjuster, after our recent accident.

Greg and his staff are caring kind and helpful people. They do everything they can to help you with…read morehonesty and respect. The negative part that they don't have control over is the claims department. The polar opposite. Rude and disrespectful people.

The office staff is absolutely terrible and agent is never around. There was a very impolite young…read morewoman yelling at the older one barking out orders and creating an uncomfortable experience for everyone in the office. I just wanted to leave so desperately but NEEDED them to help me with a very small issue, which to them became monumental. I appreciate the middle aged woman helping me out as best as she was capable of but if anyone is contemplating going to this office I strongly urge you to reconsider it. Agent needs to take more ownership in the office and appropriately hire and train staff that is capable to get the job done, not just find a few incompetent people to sit in the office and answer phones while you go golfing. Its really a shame too because I have been a State Farm customer for 20 years and the customer service I have grown accustomed to receiving in all offices as well and phone support from corporate offices has been excellent. Unfortunately that is not the case with this particular office.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MI-986882