I had been a long time customer with another company, both with my auto and home insurance. I was…read moretold it was prudent to shop around so I went to a local insurance company who set me up with a great deal with Concord. Now mind you my home been in since 1992 and have only made one maybe two small claims in all the years-nothing recent. Now all of a sudden right before renewal they send me a letter of non renewal due to a small section we were in the middle of repairing, peeled paint, which any intelligent person could see we were in the middle of painting ( before rain and winter came) and there is some moss on the garage. Again all of which was in the process of being repaired, or as with moss an easy remediation. But instead of "hey can you complete these tasks by such and such a date they are now saying they don't want to renew. Oh and never mind trying to talk to someone on the phone who has a clue. Nope they don't know anything and just tell you to go speak to your agent with whom you get the insurance through. What a grand waste of time. Now seeing all their deplorable reviews, they don't deserve to have my money from home and 3 cars!! Shame on CONCORD INSURANCE.

Totally unresponsive company. they force you to their online system which they fully admitted hasnt…read moreworked for weeks I spent an hour waiting for thier unhelp desk to respond and they never did even after leaving my phone number for a return call. I cancelled this policy before it went into effect DO NOT DO BUSINESS WITH COMPANY

I have been using them for over 10y and they are the nicest people! I have all my insu with them…read moreincluding my small business. I often mix up who handles the business v personal and they always happy to help and get me to the right person. I have changed cars a lot lately and they have always been quick to respond and happy to help. They are the BEST!!!

We were referred to Julie for Homeowners Insurance and she was so incredibly helpful and quick to…read morerespond to all of our questions. She found us a great policy at a great rate. We are now in the process of working with her on an auto policy as well. Very professional to work with and has made filling our insurance needs very easy. Highly recommend!

Liberty mutual not the best company to deal with. Filing a claim with them is very hard to do. they…read moredon't keep up with their clients. They leave you in a bad position with your claim. they have a terrible phone system. And they're too expensive. So I say go to AAA for your work.

Price is definitely not everything!! This branch and Scott Pratt are the worst when it comes to…read morecustomer service and getting back to you. Also be well aware of the following as it was finally explained to me. You will get aggressive pricing up front but each year after that your rates actually will increase even with zero claims. They realize that once you switch the likely hood of changing to another insurance company is small. Last when I called this week they said they have moved from allowing direct calls and contacts to the branch to only being able to call a call center God only knows where

Allstate is the worst company I have ever dealt with!!!! They constantly made mistakes in our…read morepolicy. Over-charged us for months and never refunded the payment. And when we went to close out our policy, they told us that somehow we owed them money and without even giving us notice, sent it to a collection agency!! Over $100! Greedy hacks! you are NOT in good hands with Allstate!!!!

Allstate is a joke.. you talk to one agent and they say one thing then you talk to another and find…read moreout all the info you are given is false. I wouldn't recommend this company to anyone.

Stay away! I was one day late with the payment-- not only did they cancel the insurance, but they…read morerefused to renew! SCAM ARTISTS!

I have been a loyal Amica policy holder for the past 13 years. Not anymore! Shopped my auto policy…read moreto several other carriers for the SAME coverage and I am saving $800 per year on my auto policy by ditching overpriced Amica. During these inflationary times who can afford to pay over $800 in auto insurance premiums with Amica per year? It is definitely worth the effort to shop your insurance policy with other carriers. Buyer beware!

I tried using the AAA hotel booking app. It doesn't work. I made a reservation on it and got to…read morethe major chain hotel at 11pm and they told my family that the only thing they could offer us was a couch in the lounge. They were all booked up. "But I made a reservation online", I said. The desk clerk responded, "I don't know anything about no app." He said that we could sleep on the lounge couch. We looked again at the app and found another hotel nearby. At the front desk of the second hotel I was quoted a high price for a room. I said the AAA app had a lower price. They invited me try booking online. I punched in the current date, my credit card and clicked accept. The app changed the date without my realizing it and I ended up paying for a room two days later. I paid in cash and knew, looking forward, that I was going to have a tough time getting a refund. It took at least 4 frustrating hours over the phone and emailing to finally get a (partial?) refund from the hotel itself, which actually was not at fault for the mistake. The AAA representative listened sympathetically but said that they did not take any responsibility for the app that bears their name. If you go through some layers of corporate obfuscation, the app might be operated by Expedia. They do not want you calling them and they certainly don't want to give you your money back. So don't make reservations through the app unless you want to lose your money. But you can still use it this way: Check the nearby hotels on the app and call them directly. Say that you saw a price quoted on the AAA app and ask if they can honor it. Our second hotel did not honor the AAA price but came pretty close.

Had a tire go flat while on Loudon Rd., Concord, NH, late Dec. 2024- and pulled into the lot near…read morethe Post Office. Called AAA, and was told they'd be there in about 45 minutes. They got there in less than half an hour! The AAA man knew his stuff, located the leak (whatever had punctured the tire had fallen out) and patched the tire quickly and expertly. It is Jan. 5, 2025, and the tire is still great, and I bet it will still be great until I replace the whole set of 4 tires!

Love this agency! They are always super helpful and great at saving you money, offering solutions…read moreand excellent customer service with zero hard sell. Sandy is wonderful, as is the rest of the team.

From the owner: Allied Insurance Agency is an independent insurance agency located in Bow, NH. We serve the…read moreneighboring capital region communities with all lines of insurance protection. As our name reflects, we are your greatest allies. It doesn't matter if you're single, starting a family, or operating a business, our agents will craft a custom-made insurance policy that meets your needs and goals for all aspects and stages of life. We provide insurance coverage in New Hampshire, Maine and Vermont.

Trusted advisors are hard to come by, so it's GR8 to find someone who goes out of his way to…read moreunderstand your needs, before telling you what he can offer. Mr. Poulin listened to me, asked some questions, and then offered his advice. And, he beat the competition!

From the owner: With a priority on service, Matt Poulin of Reliable Insurance Solutions has developed a reputation…read morefor dedication to serving the communities of New Hampshire and Maine. Located in downtown Concord, New Hampshire, Reliable has the knowledge, skill, and expertise you need in a local insurance agent. We will work with you to create a custom tailored policy to suit your needs. This attention to client needs is what makes Reliable the preferred choice when you are looking for a New Hampshire Insurance Company. Call today to get your NH Insurance quote!

After calling multiple Insurance Brokers looking for insurance quotes over the phone and being told…read moreNO by my first 3-4 insurance brokers, i then found Insure New England. I spoke with a very helpful woman named Courtney who walked me through the quoting process and was considerate throughout. She worked with me for about an hour on the phone and helped get me multiple quotes for auto and home insurance. Cant say enough about her demeanor and attempts to get me a cheaper quote. Thank you!!!

From the owner: Auto, Home, Life, Business, Pet Insurance & More.read more