Over the past couple of years, anytime my husband or myself have gone to this bank, EVERY time,…read morethey have royally screwed up the simplest of transactions like a withdrawal or a transfer, even when we've spelled out the account numbers etc and given our ID's. It's ridiculous! They need to stop hiring idiotic teenagers and hire people that actually know what they are doing!! We won't go to this branch ever again!

So here's the deal, I read a lot of bad reviews but their interest rates for refinancing your…read morevehicle were better than others I have found. The staff is definitely under trained, however nice. My experience seemed like they were winging it a bit. They hosed up my final payoff amount by about $200 for the refi, as well as misspelling my email, hence the lack of communications. I will say in the end they fixed the problem and payed off the difference for the refinance mistake. They made it right in the end.

This is the second time I work with Alpha Mortgages when purchases a home. Esther has come through…read morefor me both times. She will fight for you and make sure you get to close on time. When you work with her, you know she's on your side and doing what's best for you. She fought to get a title issue resolved for me and proved to be a solid advocate. I would highly recommend her as a Lender if you want someone you can count on!

I have never in my life met someone as determined as Esther. Esther was always available to talk…read more(phone, text, or email) and would be by your side, providing you with the most updated information and ensuring that you close on time. She works extremely hard making sure that deadlines are met and works above and beyond to get everything done in a timely manner. She has hopes your mortgage will be provided to you and never gives up on you! She is truly the most reliable human being met and the only reason I got my loan. Ready to purchase or refinance? What are you waiting for? Go to www.AlphaMortgages.com and apply now for the best interest rate possible! The company name is Alpha Mortgage & Financial Services. Inc. I guarantee you she will respond to you within 5 minutes of applying.

Our landlord was selling our current apartment and we were tired of renting. We had gone through…read moretwo companies that offered mortgages and had been doing business for well over ten years with. Don't ask because I won't tell you which companies due to the day and age we live in. But one went through the quick approval process for the mortgage and said sorry but you don't qualify due to the minimum credit score required for your application. I knew this wasn't true so I said ok fine. Talked to the next company that we liked and after about 3 weeks they denied us through an email not even a call. Next we had a family member advise us to call KIM RIDDELL AND REGENCY MORTGAGE. Kim Riddell told us up front that we might not qualify but we at least will know what is wrong and I meaning Kim would tell us what to do to fix it and about how long before it gets fixed. We started the process and were denied; my wife and I of course got depressed. But Kim said don't worry that was the automated we are not done yet. At this point as she says "she rolled up her sleeves" started to dig into why I was denied. She found out the reason I was denied we went through a few weeks of calls, and emails. Paperwork requests signatures explanations of what was happening next etc. After we gave Kim the paperwork she requested in an timely manner we were preapproved. You heard me after being denied twice recently and as many as about 4 to 5 times over the course of 5 years Kim got us pre-approved. But the hard work wasn't done and everytime I mean everytime we had an question via cell phone or email kim called us back in an very timely manner. We eventually found the house of our dreams went through more paperwork and closed late last month. ALL BECAUSE OF THE HARD WORK KIM RIDDELL and the fact she said no if you are going to deny these people I want to know why. If I can ever do business with Kim I would in a heartbeat. Again Kim we appreciate what you did for our family. http://www.regencymtg.com/planners/list/kim-riddell/ Sincerely J and J

I worked with Andrea Baldwin out of Regency's Bedford NH office. I met Andrea at an open house in…read moreearly March 2018 when I was just a curious possible first time home buyer. Andrea instantly made me feel comfortable with her witty sense of humor. Andrea was also knowledgeable and explained the many options for first time home buyers. I left the open house with just her card that day. I kept up with the search for several more weeks until I knew I needed to jump off the ledge and into home ownership for the first time and soon. During the search I met several loan officers/brokers with various mortgage lenders at a lot of the open houses but none of them made me feel as at ease as Andrea did. As a single woman and first time home buyer, having that "at ease" feeling throughout the entire daunting process was an absolute MUST. No question, text, email or phone call went unanswered. There were quite a few nights that Andrea was on the phone with me nearing midnight to go over estimated closing sheets for perspective properties. Even after the million and one questions that I'm sure I asked more than once, Andrea still kept her sense of humor with me, thus putting me even more at ease. I recently closed on a property and Andrea stuck with me every step of the way. Every person I've encountered within Regency thus far has been extremely patient, helpful, knowledgeable, professional and simply awesome.

I ran into this location with a couple of problems that have nothing to do with banking. They were…read moreso helpful, I have to wonder if they're this good to me as a non-customer, how good are they to their customers? Bravo! Particularly at a time when customer service appears to be eradicated from business practices.

I am Dyer Insurance customer for over 7 years. They did save me a lot of money when I sign up with…read morethem. I was checking if they ar ethe best option for me fiew times in this seven years and the only thing that come out if those excersizes is that Dyer Insurance provided me with the best value for the money. Bob and Debbie were very helpfull on navigating me through dealing with insurance when I had need to file claims. I do recomend Dyer Insurance to anyone who is looking for trustworthy insurance agent.