I have worked with Rhodes-Warden for well over 10 years. They are always very respectful and…read morehelpful. I often recommend them.

I use to live in Lebanon and moved to Southern California, I've continued to. Have Rhodes-warden…read morecarry my home, auto and motorcycle insurance. I recently cracked a windshield and called to turn in my claim to the Albany office. It was dealt with very professionally by Tracy. Within 2 days Safelight came to my home and replaced the windshield to my satisfaction. Ron Baker

I am a new resident to Albany and needed help with Medicare options…read more Marie Sandman spent an hour with me, answered all my questions, and referred me to the best possible company for me even though they did not offer her any commission. She will get all my further business and I highly recommend her

I found Heather at Corwin Insurance when I first moved to the area. They, Heather and the others…read morethere, are great at every turn. Helpful in getting the best price in insurance, quick to reply, friendly when you are in the office.

I was checking out new agencies because our then present agent couldn't even get around to do a…read morereview on our insurance with him after asking him repeatedly to do so. That is when I was told about The RBI Agency. I have never had such awesome service from an insurance company. Tara Ayala, my agent, was so friendly and quick with any quote I asked for. I found out she could save me money on our cars, home, and classic cars. I was so impressed. The transition with home and all cars was seamless, she made it so easy to switch, I couldn't believe it plus we saved money. If you are wanting to do a review on your policies I highly recommend, Tara at The RBI Agency in Albany. Several other people I know did and now they are her clients as well. Here is the Agency's phone number 541-738-1500. Lastly I did this in Silverton via email I didn't even have to go to her office, very convenient.

From the owner: Insurance, Personal lines and Business lines. Yacht Insurance, Recreational Boaters Insurance,…read moreMotorcycles, Motorhomes, Renters, Life Insurance.

Failure on so many levels. Ask to see the emails where he makes promises where he never follows…read morethrough. We finally had to threaten legal action of his mistakes. He has caused us nothing but headaches and time from our schedule. He blames everyone but himself. His office never follows up, sends wrong information, inverts numbers. We almost had a policy cancellation twice. #1 due to customer letter from our old agent (see email where he said he would take care of it, never did).. and never getting our Escrow company to pay our premium. Although he inverted numbers in the policy he blames Umpqua. Granted at one time his daughter was very sick and he was distracted, but after that no excuses. He just fails on many levels. Distracted, makes mistakes, does not contact. Several times I have received emails or messages on FB where he says "I did not think it was that important and/or you're in a rush" I have been asking for a binder / rider for 3-weeks now, no follow up. I can't say there is anything wrong with Nationwide yet, but I can say if you decide to try nationwide to find a better agent or a trained Monkey. I know they trained monkey will fail too, but at least he/she will be entertaining. Note, once we threatened legal action for his failure on every level he dropped us as a client and we now are handled directly from the home office. I gave ONE star since there is no way to give ZERO. Updated 6/26/2015 -- Complaint Filed with Nationwide Advocacy 800-882-2822, should have is license revoked. Getting worse... seeking litigation against Allen & Associates for Loss & Damage due to not writing the policy correctly and / or notifying the insurance company. Filing a complaint with the Oregon Insurance Board and notified the home office. They are trying to fix the mess he created. We are now out nearly $2400 in fines from lack of escrow due to him not creating or filing or writing the policy.

I've had such a wonderful experience working with Mike ever since I transferred Nationwide agencies…read moreupon relocating to Oregon. I literally had to do nothing besides provide some initial information, get unpacked, and he took care of it all. I had an incident where I needed to file a claim on a weekend, and my message was immediately returned and issue resolved. It's so refreshing and great peace of mind to know that my assets are in the hands of such a fantastic organization and trained professional. I highly recommend Mike Allen and Allen & Associates for your insurance needs. You will not be disappointed.

I highly recommend Michelle Morford. She is a tremendous source of knowledge and her response time…read moreis second to none. She is dedicated to her clients and looks out for their best interests. I can personally say she goes the extra mile and treats everyone as an extension of her family. My wife and I are grateful for her support. Ben L.

I started using Michelle as my agent when my old agent retired and my account was automatically…read moremoved to Michelle's office. Since I live about an hour from her office I was going to have my account transferred to an agent here in the Eugene area. That was 7 years ago and I have not gone through with this because she has been so good as an agent that I haven't felt the need to. Rather than making me drive up to Albany she either takes care of everything over the phone or in a few situations has driven the hour to meet with us. She has always been super responsive with questions and making adjustments to our policy. We have multiple policies with her and she has been so good to work with that I can't recommend her enough. I have had a total of 4 different Country Insurance agents over the years and while the others were good, she has been hands down the best!

This guy gets it! Actually the whole office gets it, and even better than that, their Claims…read moredepartment gets it. I recently banged My Z51 Corvette, and although the car ended up being totalled I received a very fair valuation and was able to buy the car back for a very reasonable price. The initial valuation was low by about 5k, but after providing the documentation they asked for on the car they came up to what I thought was fair. After all the horror stories I've heard about dealing with your insurance company to get a claim, I've gotta say Alex was right there helping me from day one. Not only are their rates as good as I could find, the service is AMAZING! I have a friend that just went through something very similar and his outcome was not a good one. I suggested he give Alex a call.

Just finished a call with Nathan and I could not have asked for a better customer service…read moreexperience (especially when considering some of the countless horror stories with other insurance agencies). Not only was I quoted the best price in town, I know going forward my customer service experiences will be pleasant; what more do you need? I ended that call confident I made the right choice.

Katie and her team are awesome - always there to answer a question - a bit of advice, they're just…read moregreat. We've been with Farmers Insurance for 4 years now, and can't say enough good things

From the owner: I started my Farmers Insurance agency in 2006, shortly after moving to Oregon from Wyoming…read more My staff and I are all fully licensed for property, casualty and life. I am also securities licensed and am able to offer additional products to help plan for your future.

When we had a business in Two Rivers Market where she was located, she had our business, workers…read morecomp policy. She wrote it incorrectly and it cost us $800 in fines. She said Farmers does not write such a policy, but they do, and I had to switch it over to a Farmers in Eugene. Two years later we were in a car accident and contacted our agent Sharon Pascone. 4-5 phone calls later she never replied, after a week she called back and said "Sorry I had no excuse I just did not want to deal with it" We were injured. She did not care. I can't say I could recommend Sharon Pascone for any insurance, she should be ashamed of the way she treated us.

Gotta love everyone's insurance "mom" if you've met Sharon you will know what I'm referring to…read more She's warm, friendly always looking out for your best interest.