I have had an unmatched level of customer satisfaction with Farmers Insurance - Dicky Abad. He…read moretruly understands what customers need and consistently delivers beyond my expectations. I rate this company five stars for customer satisfaction! They responded to my insurance needs when the agents at Farmers Headquarters did nothing. My calls went unanswered until they were ready, and I faced endless runarounds. When I contacted Mr. Dicky, he immediately took action. He found a reliable repair shop and resolved my issues within minutes. He even switched my recommendation to a different repair shop, saving me money in the process. The first shop recommended by the Regional Office wanted to charge me over $500 to repair a simple plastic running board. The shop that Dicky recommended charged only $100 and completed the repair while I waited, eliminating the need for a rental car or towing. If you want satisfaction and local support, Dicky Abad is the person to see!

4/2/25 Sadly I would have to warn anyone considering Paul…read moreGallegos State Farm Agency when looking for an insurance agent. I have been a customer/client of state farm for 41 years. My agent prior to Paul was his father, Reggie. I will say my experience with Reggie was stellar so when he retired there was no question in my mind but to stay within the family business and continue on with Paul and his staff. I did not have much interaction with Paul and his staff since we switched over, but we did have to reach out when my daughters moved out, bought a house, and needed a homeowners policy of their own. At that time the staff asked if we would like to move my daughters vehicles over to their new homeowners policy. We said we would take a look at a quote. We did not get a quote, they were switched with no communication as to what the change was going to look like. Needless to say one of the vehicles premium doubled. We tried tirelessly to get in touch with Paul and staff to understand this change and to our disappointment the finger was pointed at us saying that calls/emails to us were not returned. We did not receive any calls or emails and when asked to provide us with those nothing was ever provided. We made several attempts to resolve the issue but there was no follow up on the part of Paul and his staff. I have spent several hours switching my policies over to a new agent, not to mention the time I spent with Paul and staff to resolve this issue. The customer experience was very disappointing given my loyalty to his agency. Just be warned you are just a number to Paul he does not treat you like a valued client.

I just moved to Albuquerque from Boulder, CO and chose Paul Gallegos to be my state farm agent. I…read moreworked directly with Ashleigh who was very nice, knowledgeable, and a huge help. With this being my first time getting my own insurance policy, they made it really easy! And Paul is the man! He hooked me up with a free car wash!

I am so thankful for Alex Perkins and for Nancy. I live a long way away and I am so thankful my…read moresister is working with them on her financial portfolio. They are kind, patient, and understanding. Alex is a true fiduciary, ensuring the best care for my sister. If you need someone to guide, cajole, and/or calm you down on your finances--call Alex Perkins at Edward Jones. He not only guides you financially, he is able to connect you with other resources you may need in the future. Thank you Alex and Nancy.

We used Alex and his office for almost 10 years. Once our twins turned 18 we wanted a local…read morecompany so they could go in person and handle business. The transfer for three accounts happened seamlessly. However one was stalled. That one was created the same day and exactly like one of the first three. No reason given, no help and in fact Alex refused to call us back. His assistant said we had to call corporate Edward Jones. So we did. They told us our current advisor had to deal with it. So back and forth we made phone calls - no one from Edward Jones would help or even give us answers why they would not transfer the money. Our advisor ?? Well he still has not reached out. I will never use EJ again. I will never refer them again. And I think Alex needs to retire if this is the customer service he provides.

After a rather stressful search for a dependable retirement advisor for both my husband and myself,…read morea friend recommended Matt Ports at Edward Jones, and I'm very glad she did. He was thoughtful, knowledgeable, and clearly knew what he was doing. He took the time to explain things carefully and went above what I expected. I would confidently recommend Matt for his professionalism and expertise. Overall, a very positive experience.

Savanna's incredible! She always works with me to make sure I have everything I need! her…read moreprofessionalism and help meant the world to me

unfortunately i had to cancel my insurance policy with my insurance broker, Fiesta Auto Insurance…read more i knew it was going to go bad when i was next in line and the girl that works the second desk became available. why do they hire these young incompetent children. my biggest problem with them is they ignore what you tell them and make up their own facts and act like they are correct and the authority on what is going on. i was switching out one vehicle for another. ive done this before and never had to pay to do this. the company is just happy to retain me as a customer. i cancelled my policy and requested my money back i always prepay for 6 months . maybe Fiesta can earn my business again. i want to deal with someone else, this girl has poisoned the pie with forgetting that taking care of your customers is more important than hyping your own importance. i just want to tell all these incompetent gen whatevers having a costco card doesnt elevate you to an authority with carte blanche to abuse and waste peoples time

We have been with Art Sandoval for a very long time!! He always provides us with great service and…read morehelps us get the best coverage for our needs. He always answers our questions and gets back to us in a timely manner. We appreciate being able to communicate with a local insurance expert. We could not be happier and highly recommend Art and his staff!! Thank you to Art Sandoval for taking care of our insurance needs!!

Whenever I need help and contact the office I just get blown away with the kindness and…read moreunderstanding of all the staff

I will start by saying every time I call I get a response and get greeted very nicely ! I've asked…read morefor prices and got different ideas with all my questions answered I have gone in and have been treated great I enjoy going to this acceptance and i hope More people are like the workers here.

Greg is the best!! Thorough and efficient !! He always returns calls and provides a personal…read moreexperience.