I have known Marc as a member of the community many years and he has insured our son and daughter…read more We are 2007 fire survivors and were notified a few weeks ago by Encompass that we were being dropped because of wildfire risk factors. As you can imagine, we went into full panic mode and called Marc on a Friday evening. He immediately returned our call and said that our address was eligible for coverage and within a few days, Marc visited our home to gather information and formulate a quote. He was kind, knowledgeable and understanding of our situation and we never felt like he was giving a "hard sell." We were candid and told him we would be seeking quotes from various agents. As a retired small business owner there are two things that are very important to me: integrity and work ethic and Marc possesses these qualities. While the bottom line is important, we also want someone who is accessible and responsive. Marc was extremely patient and we are so happy that we placed our trust in him!!

Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Amazing five star agent and team. They take care of all of your needs with quintessential…read morecommunication and amazing service. Five stars all day long!

I had been with Wawanesa Insurance for almost 10 years. After a horrible experience and always…read morebeing pushed from one adjuster to another with tons of paperwork. I finally realized - I DESERVE BETTER - I needed a new insurance carrier. So I spent the better half of the last week in February looking for a new insurance company to cover my home, property and car. Want to know why I choose Francy's Team and State Farm?!? The absolute best service!!!!!!!! Being able to go to my agents office, for them to know who I am with no question, joke about where we are from and what we love, makes it feel like family. I have a team that cares about me and wants to make sure I am protected. Chris McMurry was so kind and helpful to me while I was deciding on a new carrier. Because of his level of service & honesty with me, I chose State Farm over others. You can't go wrong with this team and I have already been referring my closest friends to this agency office!!! You rock Team Francy!!!!!

I left messages two days in a row and never had a call back so I was disappointed. Seems they…read morecould have the courtesy to return my call to say they received my inquiry and if too busy to work on my question let me know.

I want to thank Poway General Insurance for finding me way better rates for our cars. Having five…read morecars isn't cheap, but that doesn't mean an insurance agency needs to overcharge me which is exactly what happened. I had AAA for 19 years. During the COVID-19 Pandemic, many of us are finding ways to save. I was shocked when Adam told me how much I could save. Thank you for saving me money in a time when it's important to save where you can.

I was referred to Paulson Insurance by our State Farm agent. We needed insurance for our son's…read morecondo downtown as Safeco had just sent us a notification telling us they no longer covered condos. Sarah, (one of the partners) got back to me within a couple of hours of my sending an email. She found us condo insurance through Mercury at a better rate with higher coverage and due to Mercury requesting we also move our cars, we did that and then decided since she had done such a great job, to move our umbrella and rental house insurance. She is very attentive and knowledgeable!!! Ann, her assistant, also has been very competent to deal with.

I reached out to Paulson insurance because I was referred to them by a friend and they did not…read moredisappoint. Sarah is extremely knowledgeable on all things insurance and was able to break it down and explain it to me so that it makes sense. She didn't try to sell me on anything, but truly listened to my needs and gave me advice and direction. Highly recommend this company!

I've thought about starting a website for people like me to vent about the bad service they…read morereceive. As one that has worked in food service, retail, banking, software design/user interface and technical support over the years of my career, I think I know bad service when I see it. It's more the rule than the exception these days. Happy to say that my interaction with the Poway State Farm, first Mike Dolan, now Bob Francy has been excellent. Great responsiveness by phone, e-mail, whatever. As much as I like to do things for myself (like adding a car, or reporting mileage on a vehicle using the State Farm website), the personal touch and assurance of things getting done (right) by making a simple phone call to their office is actually easier. Great Job ya'all :-)

These guys are the best! I had a HUMVEE that had a short vin and no one would insure it because the…read moredidn't know how to handle it, but they did! not to mentioned when I added another car, the gave me an insane discount! These guys are fast and know their shit. 100% would recommend!

I was referred to Travis and The Peterson Agency by another insurance agent when her company…read morecouldn't quote for what we needed for our business. From the first email and phone call, Travis was friendly, responsive, understanding, and competent. And for a whole month, he kept trying to find something that would work for us -- and what I loved is that Travis would always give me an opinion if I asked for it. He's not afraid to take a stand which was hugely helpful in our search. Unfortunately, through no fault of Travis', we just couldn't get exactly what we needed BUT I know that next year, I will start earlier and I will contact Travis first -- it was nice not to be treated like a number (or more specifically, a commission) for once and I look forward to switching to Travis' agency in 2026!

Cathy has been my family's insurance agent for about 3 years now. She has been truly amazing to…read morework with. She is wonderful at communicating and goes above and beyond. If you want to be able to get a hold of your insurance agent quickly and easily then she is the one to have on your side. Everyone should have an agent like Cathy. I couldn't imagine an easier transition to life here in San Diego without all of her help and professionalism. You won't be disappointed to have her as your Farmer's agent..Sign up with her today!

I don't know how people feel about Geico but I had a man hit our truck in a parking lot 6/1/2026…read moreand he has Geico Insurance,I contacted there claims department and so far they have been fantastic truck going in to shop Monday.

They have the worst customer service! Don't even bother calling unless you want to wait over an…read morehour. When it's this bad, you have no choice but to just show up in person! Ridiculous!

Terry has guided us for seven years now. She knows everything you need and helps you decide what's…read morebest for you.

Terry Snow is the absolute best. She is extremely knowledgeable and professional. I can not express…read moreenough how much I highly recommend her! Thank you so much Terry, you have literally been a lifesaver!

I'm in the process of switching from Geico to Joseph's company. I'm a business owner with a large…read morework/live unit and have been in need of a new liability and renter's policy as a requirement of the lease at our new location. We literally could not move in without it! I was having some trouble logging into Geico's page, but I'd met Joseph through a Facebook business group and he was able to get me my proof of insurance the SAME DAY!

David and his son Joseph are a true example of honest and sincere insurance guys. They will not…read moreover sell you and they will get you covered at the best price, I shopped their quote and couldn't get a better price and they were professional and ethical. I would highly recommend Jaehnig insurance to all my friends and family. Thank you David and Joseph.

I have been with Ron for many years now. I recommend him to all of my clients and friends. He is…read moreso well respected that my lender now refers business to his clients looking for home owners insurance. Ron is a solid, hard working and honest individual with a lot of patience! Thanks Ron for all you do!

Ron Tocki really cares about his clients. We have been with Allstate for over 25 years but unlike…read morethe previous Allstate agent we had for many of those 25 years, Ron really cares about his clients. He is patient when asked questions, he is very helpful and caring, and of course he knows his stuff! Good to work with a people person.