Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Marc Nimetz has provided insurance for numerous of my clients. Marc and his team are very…read moreresponsive, they reply to inquiries very quickly. Their rates are competitive and they find creative ways to find the best insurance. I highly recommend Marc Nimetz and Farmers Insurance

That one star rating is actually negative 100 stars. Listen to this! I called Geico and instead of…read moregetting them....I got a scammer! From just telling him my name he was able to pull up my information and actually told me all the vehicles on my policy, years, makes, models and VIN. He asked what I needed to do and I told him I need to remove a car from my policy. He told me he did everything I asked. He then charged my credit card $200+ and after hanging up with him I checked my card and saw the charges were not from Geico so I called another number for them and after many calls got a human on the line. The agent told me that it was indeed a scammer. She told me that their system is hacked and that there are scammers in it 24/7 and although they constantly combat this...they can never get rid of them entirely. I asked her to look closely at my policy as he made changes and asked her to make sure everything was ok. She said he (scammers ) did all the changes correctly! WHAT!! I asked could he go in and simply cancel insurance on a policyholder if he wanted and SHE SAID HE COULD! And if he did and I got into an accident.....that I would not be covered!! WHAT! This is a MAJOR PROBLEM GEICO!! This is 100% true and they can and should contact me immediately. You have my number....Im sick of trying to call you! CAL ME IMMEDIATELY! FIX THIS ISSUE ASAP!!

I guess most people only leave a review on the GEICO Yelp site when they have a bad experience. We…read morehave had GEICO for our auto, renters and Umbrella coverage for the past 12 years. Have never had an issue with claims, in fact I have always been pleasantly surprised on how efficient GEICO has been in processing and taking care of us with any claim we have submitted. Prices are fair for California and we demand good coverage. Warren Buffett owns the company so they have sufficient funds behind them. Pretty much everything is done online and at our convenience. I carry a hundred dollar comprehensive insurance deductible which if I repair 1 broken windshield it pays for itself for the next 10 years. That is a bit of information I pass on to most people is to compare rates on comprehensive insurance premiums $100 deductible vs $500 deductible. The difference is marginal and 1 claim covers the extra costs of premiums for 10 years or more. We are happy customers of GEICO and I felt it only appropriate to leave a good review amongst the several negative reviews left by people that seem to only use Yelp to bad mouth a business.

Amazing five star agent and team. They take care of all of your needs with quintessential…read morecommunication and amazing service. Five stars all day long!

I had been with Wawanesa Insurance for almost 10 years. After a horrible experience and always…read morebeing pushed from one adjuster to another with tons of paperwork. I finally realized - I DESERVE BETTER - I needed a new insurance carrier. So I spent the better half of the last week in February looking for a new insurance company to cover my home, property and car. Want to know why I choose Francy's Team and State Farm?!? The absolute best service!!!!!!!! Being able to go to my agents office, for them to know who I am with no question, joke about where we are from and what we love, makes it feel like family. I have a team that cares about me and wants to make sure I am protected. Chris McMurry was so kind and helpful to me while I was deciding on a new carrier. Because of his level of service & honesty with me, I chose State Farm over others. You can't go wrong with this team and I have already been referring my closest friends to this agency office!!! You rock Team Francy!!!!!

I've thought about starting a website for people like me to vent about the bad service they…read morereceive. As one that has worked in food service, retail, banking, software design/user interface and technical support over the years of my career, I think I know bad service when I see it. It's more the rule than the exception these days. Happy to say that my interaction with the Poway State Farm, first Mike Dolan, now Bob Francy has been excellent. Great responsiveness by phone, e-mail, whatever. As much as I like to do things for myself (like adding a car, or reporting mileage on a vehicle using the State Farm website), the personal touch and assurance of things getting done (right) by making a simple phone call to their office is actually easier. Great Job ya'all :-)

These guys are the best! I had a HUMVEE that had a short vin and no one would insure it because the…read moredidn't know how to handle it, but they did! not to mentioned when I added another car, the gave me an insane discount! These guys are fast and know their shit. 100% would recommend!

I left messages two days in a row and never had a call back so I was disappointed. Seems they…read morecould have the courtesy to return my call to say they received my inquiry and if too busy to work on my question let me know.

I want to thank Poway General Insurance for finding me way better rates for our cars. Having five…read morecars isn't cheap, but that doesn't mean an insurance agency needs to overcharge me which is exactly what happened. I had AAA for 19 years. During the COVID-19 Pandemic, many of us are finding ways to save. I was shocked when Adam told me how much I could save. Thank you for saving me money in a time when it's important to save where you can.

I just have to say, never have I had a insurance company call me to wish me a Happy Birthday…read morepersonally! It's the little things- and great service with insurance! Thank you to the team at Mike Dolan State Farm!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams License #: CA-0604379

My parents been with Mari and Allstate for years. Parents have a leak upstairs bathroom That just…read morehappened. No issues In the past with any leaks of any kind. Allstate Won't cover because they said leek was ongoing. Typical insurance company tactics ! Will report to BBB to protect the next people who may have same issues.

Working with the staff is a pleasure, they go out of their way to make sure things go smooth. They…read morework hard at getting any issues resolved quickly and keep you up to date on the progress. They'll work with you on the best options for your insurance needs.

My son took owner ship of a new car late Friday afternoon so I left a message at around 4:30pm for…read morethe office to get back to me Monday. Becky returned my call just minutes later and was super helpful and friendly, as well as knowledgable. She got us up and running and insured in minutes. Absolutely stellar customer service!!

Luis was incredibly helpful while I was sorting out my auto insurance. He was kind, patient, and…read moremade the whole experience feel warm and personal instead of just transactional. I really appreciated how easy he made everything to understand. I feel confident choosing this company so far because the service has truly been 10/10.

Amazing service...Mark is great to work with. He saved me around $1,000 on my auto insurance!read more

From the owner: I have always believed in honesty, well you need to know about your insurance!read more

Terry has guided us for seven years now. She knows everything you need and helps you decide what's…read morebest for you.

Terry Snow is the absolute best. She is extremely knowledgeable and professional. I can not express…read moreenough how much I highly recommend her! Thank you so much Terry, you have literally been a lifesaver!