I'm pretty sure the staff at freeway insurance is racist. They do not hire any race or ethnicity…read moreother than Hispanic. They become argumentative and combative if you request assistance with the simplest of issues like adding a vehicle to your policy. They will tell you they can't hear you, they will tell you you've called the wrong location everything but add the vehicle to the policy.

Stay away from the guy paris ,he was almost forcing me to get insurance when he showed me…read moreprice..when i said i just wanna see the qoute and coverage if he can send it to my email and think about it,he said im supposed to pay $25 dollar for the qoute ...which he didint even told me the whole details of the coverage...just barely the price..

I've been a customer here for over 10 yrs, and was happy until their local agent unfortunately got…read moreill and left. Since then , so the last 3 or so years I was paying extremely high prices for the WORST CUSTOMER SERVICE I've ever received. My home policy was cancelled because of a lack of urgency, they never respond in a timely manner and there is never anyone in office to speak to, always a vm and never get a call back. I am currently waiting on a new quote for my cancelled policy, it's almost laughable. I went somewhere else, do not use this business , you will be highly disappointed.

I've been with this location for at least 15 years and the last few years of rate hikes have been…read morehorrendous! I had to reduce the coverages just to keep the rates reasonable, but feel completely naked without the coverages I once had. To put salt on the wound, my favorite agent, Joni Gruss, is no longer with Allstate, it seems. I was first told last August she was on medical leave and was worried for her, but after calling again recently, it sounds like she's left. While I wish her all the best, nobody is as good as Joni was and I'm disappointed about being routed all over the place when I call (Stockton, Discovery Bay, and wherever else the calls land). Allstate has been good to me and my family over the years but, sadly, I'm going to have to shop around for a new insurance carrier with more reasonable rates for the coverage I want (if that's even possible in California anymore).

If I could give them a ten out of five I would. I have been with them for about six years now and…read morecan't say enough. Every business should be this easy and pleasant to deal with. Due to covid and the Edd they worked with me on making payment arrangements with no questions asked. I have had claims in the past and they take care of everything for you. Thank you stephanie, amy and all for being so awesome.

Stephanie and her stuff are amazing. Highly recommend them. Everyone there is very friendly and…read morehelpful. I have been with them for my house and car insurance for about 5 years now.

The best service provided from a Tax expert for very long time…read more I had my tax done by Tanvir, knowledgeable, respectful and reasonable I highly recommend their office to handle your taxes and specially Tanvir

I'm honestly really bummed to even be writing this review because Tanvir at tax care was highly…read morerecommended to me for years by my friends and colleagues, my parents have even used him since I was a teenager. After lots of convincing my husband to switch Tax preparers I booked an appointment with Tanvir. The appointment was pretty basic and I asked any questions that I did have but I had let him know that I had not finished my write off at that point and that I would need to upload them before we completed the filing. To my surprise, my taxes got filed before the writeoffs were uploaded and I was notified by the IRS. I immediately called Tanvir on the following business day to try and remedy the issue concerned maybe there was a miscommunication on my part. He apologized for what had happened and said to get the write-offs uploaded and he would amend the taxes. The writer have since been uploaded and I have called the office 3x with no response. I have even tried to have my husband call with no response. The thing is accidents happen and I was not upset, but the lack of communication following this is not okay! If Tanvir had no interest in ever amending my taxes he could've at least communicated that to me. I spent almost $500 to file my taxes here and now I have to pay someone else to amend them. I just think this is a big thing to trust someone with and this experience was super disappointing.

I switched over to Farmers Insurance and it was the best thing! Iris was very helpful with starting…read moremy coverage and finding the right coverage for me. She definitely took care of me and took time away from her working business hours to help with my claim which is no easy task. She is very professional and makes you feel part of a team. I highly recommend Iris!

She's the best!! Super fast and efficient at getting the help you need! Definitely recommend!!…read moreThank you so much Iris!!

Jim is absolutely FABULOUS!!! He has been doing my taxes for over 8 years....he always goes above…read moreand beyond....I am so grateful I found him.

Love the the people that work at this branch Jim Is very…read morehelpful and will help you resolve any issues you need attending to. The tax return was quick and easy.

Nobody home!! I wait for so long but nobody answer! Dont waste your time like i wait for 20min.read more

So I gave Nationwide another chance when I needed to insure a car again that was npo'ed…read moreBecause Randy followed up on an email even though we were no longer customers....I thought about asking him for a quick revisit and a new quote.....sort of to possibly start over I'm glad I gave it another chance and it was very easy to have covered insurance through them once again He already had all my info and he made sure it was the policy coverage that I wanted and gave me multiple options and I settled on the one that fits us best I only checked 1 other company as I was too busy to go scouting and plus because I didn't want to go through sending all my personal info again elsewhere and because I was dealing directly with Randy who knew the whole history of our past policy and who was the one who fixed prior problems we had, I felt confident in choosing his office again Except for a few minor personal info corrections and removing an option I opted out initially, it all ended up to be the policy I needed I met him for the first time today to make my next payment and it was all easy breezy It was what I wanted from the get go: to have a local Agent with an actual office close by which if it weren't for the previous agent that had left and bungled up stuff (and who I had extensive In office meetings with prior) it would have worked out the first time Just glad he's our agent now and plus he speaks fluent English and Tagalog so that's a plus!!! I thought it best to stay authentic to keep all my old reviews and just update my review so Yelpers can get the whole true picture

ill start the review with a shoutout to my representative who helped me out the whole way,…read moreJeannette Luna, in Antioch location. i actually did my whole process of getting my insurance through phone call, and Jeannette helped me in the entirety of our conversation(s) after getting all details and proper steps, i had an awesome insurance experience in about an hour. all documents and paperwork are emailed to you, and transparency is priority here. its also extremely convenient to use DMV services at their own location, where i also ended up renewing my car registration! issa fiesta now

They add on their own fees without telling you. I had to reinstate my car insurance they told me it…read morewas a $110 fee to reinstate it (the insurance company then sent me a letter in the mail it was only $10 to reinstate the insurance) so I call back fiesta and ask why did I pay $110 and they said that they had their own fee too but I told them that would have been nice to know WHEN I AM PAYING not after the fact I have paid and realized I could have saved $100. They also said I had to reinstate it before the 15th of January but the company said in the letter that I had until February 5th. So I'm dropping it back down to a 1 star for that false information.