I came in to do my taxes, the lady in the front scanned all my documents etc. but as soon as I got…read morecalled back with Dinah she asked me what brought me in and I said my taxes and she recommended I do them online, she basically told me it would be much cheaper and even gave me a note of how to use their DIY system. I came cuz I needed help, very unhelpful.

For multiple years, I have had my taxes done by Kanwal Sigh and have enjoyed the experience. His…read moreattention to the details and advising on the latest changes that impact my return keeps me returning year-over-year. Thank you and see you next year, Kanwal!

I made an appointment at 10 am to file my taxes here at jackson hewitt . Im greeted and told to…read morehave a seat that the person who is suppose to help me is running late . Almost 40 min later the man who walks in sits down and calls for me to come over . Its almost 11 am at this point . He is not the slightest bit apologetic for being late and his mood was giving additude and not wanting to be there ...I give him my paperwork ..while he is looking over it he keeps glanceing at me and i could feel the judgment . (I already knew i was going to owe) he proceeds to question me and ask me why i owe so much in taxes that im young and i shouldnt be having to owe this much and that its going to be worse for me in the end when im older (he gose on and on ..)...when im getting my taxes done the unwanted judgment and scolding is unnecessary..im here to process my taxes and leave . 30 min after i leave i get a phone call from this man and he tells me that it looks like i pay alot for medical insurance and that i should just cancle it for a year ......i was so caught off gaurd ...did this man really just tell me to cancle my medical insurance???..... needless to say i wont ever be going back . I dont suggest anyone else dose either .

I had a feeling of confidence when speaking with my tax preparer. I could hear in her voice she…read morehad the experience, and most importantly the patience for my many questions. I entered and was helped immediately with no wait. My preparer gave me tips to receive a better return in the future, and also informed me that they are a year round office so if I had any questions throughout the year I was welcome to call. I even received a Spring break discount on my services. I definitely recommend this location for your tax needs.

Ashton was very helpful and managed to save us $50/month on our auto insurance policy…read more Thank you!!

I'm pretty sure the staff at freeway insurance is racist. They do not hire any race or ethnicity…read moreother than Hispanic. They become argumentative and combative if you request assistance with the simplest of issues like adding a vehicle to your policy. They will tell you they can't hear you, they will tell you you've called the wrong location everything but add the vehicle to the policy.

They refused to cash our money order although we had valid CA ID's, and money order was within the…read moreone year date of purchase. They clearly had concerns over the authenticity of it, although teller verified several times through phone that it was valid money order (not sure why that was necessary money order is less than $70 but okay) MEANWHILE a lady next to me had no valid ca ID, and they cashed her a check with phone references. Our teller stated they are 'coming down' on stricter policies when clearly that does not seem to be the case. Teller never gave us a clear reason why our money order could not be cashed. Only reason she provided was 'corporate says so'. This city itself is pretty run down, extremely unprofessional, do not recommend if you're a new customer.

Sandra helped me,great service, I will always love to go here. Was able to get a loanread more

Service was great and they communicated & explained very well on our personal and business taxes…read more Tax preparation was done very quickly to efile. Will be coming back next year

Highly recommend Mr. and Mrs. Sánchez for your tax needs! This is my second year going to them for…read moretaxes, and my only wish is to have come to them sooner! They are very knowledgeable and transparent with you throughout the process, which puts me at ease and has helped demistify taxes a little more each time I visit them. They have gotten my mom and I good returns on our taxes, and I appreciate that they offer their services in both Spanish and English. This is their family business, and they take such good care of you that they will be sure to leave a lasting (positive) impression. If you're looking for someone who'll take care of your taxes with care and professionalism, check them out!

Thanks for making my first home purchase so easy! Debbie, thank you for going over my docs so…read moreefficiently. Never have I been so thrilled to wire thousands of dollars! LOL! I also need to thank the Novato branch as well. I was able to give them my "earnest" money to send to Brentwood as I was worked in San Rafael. Thank you all!

ill start the review with a shoutout to my representative who helped me out the whole way,…read moreJeannette Luna, in Antioch location. i actually did my whole process of getting my insurance through phone call, and Jeannette helped me in the entirety of our conversation(s) after getting all details and proper steps, i had an awesome insurance experience in about an hour. all documents and paperwork are emailed to you, and transparency is priority here. its also extremely convenient to use DMV services at their own location, where i also ended up renewing my car registration! issa fiesta now

They add on their own fees without telling you. I had to reinstate my car insurance they told me it…read morewas a $110 fee to reinstate it (the insurance company then sent me a letter in the mail it was only $10 to reinstate the insurance) so I call back fiesta and ask why did I pay $110 and they said that they had their own fee too but I told them that would have been nice to know WHEN I AM PAYING not after the fact I have paid and realized I could have saved $100. They also said I had to reinstate it before the 15th of January but the company said in the letter that I had until February 5th. So I'm dropping it back down to a 1 star for that false information.

Ralph has done my taxes for my contracting business for years. He is a pleasure to work with and a…read moretrue professional.

Ralph has been doing my taxes for the last 15 years and I could not be more impressed. Ralph will…read morecome to your home, take down the necessary information, and return to your home a week later with your paperwork filed. Ralph has always been professional, prompt, and attentive to our needs and questions. One year we received a letter from the IRS in regard to my finacee deducting our mortgage interest (mistake by the IRS). Ralph contacted the IRS for us and cleared the situation within days. Alhough we all hate the tax season, Ralph makes in easy and painless. Another bonus, Ralph loves animals and our cats seem to give him extra attention each year!