I stopped to get some important insurance papers, and got first class service. Very knowledgeable…read moreand helpful in the time of need.

This is NOT about their customer service (which I think is a little rigid). And, this might me…read moreminor but I don't care... State Farm gotta do better on these car insurance cards. Why are they still paper? Not even hard stock paper, flimsy paper. We can't even get a clean rip. If water touches these cards, it's done for. For the extremely high cost of insurance, and the investment y'all put into yalls commercials with Jake, you gotta do better. Paper cards is not the way.

Emilia was prompt and efficient all the way through the process. Thank you Emilia. The agency was…read moregreat with follow up

I want to let everyone know that Tania is just so accommodating to her clients. She has been very…read morehelpful when I wasn't getting answers from the claims (several different) personnel. She gives 100% great customer service. This office is lucky to have her.

Susan and her team Are professional and helpful. I have…read morecalled with many questions and they have taken the time to answer my questions and adjust my auto policy within my needs. Susan is informative. I have an auto policy and recently got into an accident. They called me, took care of my claim . I have then insured another vehicle. In purchased a car through Carvana and they had issues with the proof of insurance . I called Susan and she was willing to aide to the issue and very prompt. I recommend susan ! Thank you

Susan and her staff are very knowledgeable and helpful regards to our vehicle and home policies. We…read morehave been with Susan Webber and her team 2003-2017 while we lived in area. We moved to Sacramento area 2017, and we still use Susan for her knowledge. Highly recommended.

I've been a State Farm customer for vehicle and home insurance for many years. The customer service…read moreis always professional and friendly. My needs and concerns are always met. The quotes and fees are reasonable and fair. The representatives always return my call when I leave a message and the follow up is always timely. I appreciate the staff and will be a loyal customer for many years to come. E.V. - Antioch.

Jose and his whole team are amazing. I have been with them for over 24 years now and I can not say…read moreenough good things about them. From policy's to claims they have always exceeded my expectations

My husband and I had to update our Life Insurance policies. That's not always an easy process…read more Aaron Frazier made it so easy and comfortable! I was nervous and after a few minutes I felt at ease! Highly recommend Aaron and Stare Farm.

I've had multiple problems over the few years I was insured with Mark, the office staff really…read moresucks. I got an email reply about a quote saying I needed to call in. Ok cool. I do that, but the girl I need to speak to is on the phone so the person I'm speaking with says they'll pass along the message and have her call me back. It's 28 hours later and I still have no call back. Anyway, fast forward to today - I was able to bundle my car insurance with my husband's car with a different company for WAY less than the price I am paying w State Farm for just one car and one driver! I call this morning to cancel the policy, leave a voicemail. I called multiple times throughout the day, no one answers. I called multiple at 5:05 (because I need to cancel, new policy is going into effect tomorrow!) and despite their office hours being until 5:30pm, the auto message tells me they are closed. Jokes on them, I was two doors down so I marched right in to an OPEN, NOT BUSY, totally dead office. My was it overly decorated for Easter. So this is how you prioritize your time? The girl with 8 purple pimple patches on (so unprofessional - I cannot) seemed annoyed with me. I told her I want to cancel my policy because I have found a new company effective tomorrow. Does she even bother to try to keep me or find out why? NOPE. WOW! After a few seconds of typing she doesn't even look up and says "ok you're good." I regret not letting her know how I felt before I left. But here we are. Shop around, their prices are insane and this office is NOT worth the headache. The customer service here is non-existent.

I had a very poor experience trying to purchase a policy from Jesse Skelley of Commercial Business…read moreInsurance Agency, Inc. I found him extremely lazy and unhelpful. I would not consider purchasing anything else here.

From the owner: CBI is a full-service independent agency, we are your one-stop shop for all of your insurance…read moreneeds, servicing all of California. We work with only the most reputable insurance companies and employ a team of dedicated insurance professionals to service all of your insurance needs. CBI is also proud to be a certified AARP-Hartford Auto Insurance program agency.

Frank is a very great representative. He is always pleasant and very attentive to my needs. He has…read moregiven me great options and information regarding policy and coverage. Making changes to my policy has been a breeze because of him. Frank does a great job of representing State Farm!

They are the best , treat me like family. Always helpful for my questions, quotes needs etc. (:read more

Alex Ceja was seriously impressive. He's sharp, incredibly responsive, and kept both me and my…read morebrokers perfectly in sync the entire time. Clear updates, quick action, no delays. He made the whole process feel easy. Couldn't ask for a better insurance agent . Ps Thank you Alex ceja for all your hard work.

I dealt with Alejandro Ceja he is super nice and patient for any new contractors looking for any…read moreinsurance and bonds. and have questions and want quotes he was fast and got the process done very professionally and didn't feel rushed like other agents trying to just sign me up I called around for other quotes and he was the cheapest with the same coverage. Thanks for your time.