I got an estimate for Insurance, but they don't take care of the area. I was interested in buying…read moreproperty. But they gave me suggestions. Monica explain the situation completely. They were really quick about responding and giving me that quote as well.

I've been with this agency for all my insurance needs nearly 25 years, now. This is a stand-up,…read morehonest agency! They have insured multiple properties in the most economical way for me, as well as several cars. I can't tell you that in this world of automation, how wonderfully refreshing it is to be able to pick up the phone (or email) with questions, in need of documents (that I am sure I have but don't have time to find) or to review coverage options and to get a REAL person, that actually has gotten to know me and can help me! They know all the rules and how they apply to me. I can't recommend them highly enough! (Ask for Carrie) :-)

Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Rob goes above and beyond to help his clients. He is responsive, thorough and assists more than any…read moreother agent I have dealt with. Homeowners insurance is not easy to navigate in this fire zone zone, but Rob persists while other agents give up or don't even respond. Very grateful for his level of knowledge and professionalism!

Alex is very helpful and got me a quote quickly. It's been a while since I've wanted to purchase a…read morehome. He was helpful and explaining my insurance needs. Although someone else grabbed the property, she still helped me come to a decision that it wasn't the right place for me to be. The quote was very thorough so it gave me the information I needed to come to this decision.

I brought an issue up to them and they handled it rather quickly; once they were aware.read more

I've been a client since 2017 and highly recommend chris malloy and new redwood insurance. I have…read moreauto and renters insurance and have always had a pleasant experience and chris always has my best interests at heart.

I did not end up signing up with Chris. I had issues with my…read moreother insurance company to be un named. Chris was so prompt & present with me while I was dealing with issues with my new car & old insurance company. Not many people have his work ethic and customer services skills. He is easy to work with. I highly recommend him.

The front desk ladies are always so friendly and welcoming, and the whole team makes every visit…read morequick and easy!

A+ Insurance Agent! She was very helpful with all of my insurance needs! Thanks Carol!read more

Great people at this location, Eric is very helpful and knowledgeable. I hate shopping for…read moreinsurance, they make it pleasurable

Insurance is difficult to understand and shop for these days. Dealing with big companies without an…read moreadvocate can be confusing and filled with challenges. I found Mehtlan insurance 10 years ago and needed to find homeowners insurance. in light of the wildfires and companies dropping you unexpectedly Eric stepped and with his efforts and direct communication with the insurance company liased with both sides to secure an insurance policy. Having a solid agent is important. One who can explain and teach terminology while being a diplomat for both sides is very beneficial. Eric, the owner and broker is independent giving you lots of choices to many companies. He takes personal interest in making sure both the insurance and client sides are represented. If you need insurance - choose someone like I did to advocate and advise you. It will help you make the best decision and understand the process. Old school service like it should be.

Richard Romero helped my business partner and me sign up for the affordable care act last week. I…read morehad tried to get the job done by myself the previous week and was unable to navigate the system. Mr. Romero was hugely helpful. It took the better part of the afternoon, because the system wasn't functioning well, but he persevered and got the job done. I was impressed with his patience and good humor throughout. He had to call their tech support team three times. He was patient with them too. All -in-all, I give this business a top rating. It was a challenge to get the system to work and he met it with style and grace.

If you are anything like me trying to figure out what type of insurance you need is very…read moreoverwhelming. David is not your typical insurance broker, he showed me several options from over 5 insurance carriers and I was able to choose what best fit for my lifestyle and budget. Having David as my broker has saved me time and money, and I happily refer his services anytime I can. Professional, honest, and knowledgeable, he is everything you want in a broker when making an important insurance decisions