Alex is very helpful and got me a quote quickly. It's been a while since I've wanted to purchase a…read morehome. He was helpful and explaining my insurance needs. Although someone else grabbed the property, she still helped me come to a decision that it wasn't the right place for me to be. The quote was very thorough so it gave me the information I needed to come to this decision.

I brought an issue up to them and they handled it rather quickly; once they were aware.read more

When a customer calls the day before to asked when u r open you tell them you r open at 10:00am the…read morenext day. I went there on Friday May 30, 2025 at 10:30 you were not open. There was a note on the door that said will open at 12:00 pm. So I went there still not open. Waited 20mins still not open. At least at dmv they open when they say. And don't charge u extra.

0/5 store 2/5: super cool little document holder booklets…read more I went to happy registration about 45 days ago, gave all my info, for a simple request. I just needed to show proof of insurance so I went here instead of the dmv. The young lady at the counter was much more concerned with texting than doing her job. After I left she contacted me an hour later asking which car I needed the proof for.... Really? (Only one car on my insurance ID) I replied with the requested information in detail. After more than a month waiting for my reg in the mail. I realized she just straight up did nothing. Then I went to go wait in line at the dmv. Like if you're not going to do anything at least tell me so I don't get pulled over thinking I've already done my part. Waste of time Is it the stores fault? Maybe, maybe not. Just my experience‍

I recently moved to Mendocino County and had the great opportunity to work with Redwood Credit…read moreUnion. Needing a good local branch after living in Southern California as well a few other states im impressed with the professionalism of the bank employee Leslie Mendoza she has been a life saver when it comes to direction and response in what is needed to a customer. My hat goes off to redwood credit union for having such great staff and look forward to doing more business with them.

My experience with the mortgage lending operation of this business contradicts my years-long…read morerelationship with the firm. The representative was a complete moron, talking down to me as if he had some secret model that more accurately priced my home than local market realities. I decided not to get a second mortgage and sell, at which point the house went into escrow one week after listing, at a price over $150,000 USD more than the little boy's magic knowledge box had told him it would. Totally an ass.

Last weekend Jay came to a gathering of neighbors at my house and spoke to us about the state of…read morethe insurance industry--past, present, and future, with emphasis on the threat of policy cancellations in our area (but not by State Farm). This was very informative and clarifying--even comforting!--and Jay also invited folks to ask questions. At the end of our meeting, he distributed a Wildfire Checklist and a simple, clear outline of the Wildfire Prepared Home. He has always been available, helpful, and willing to review my policy, and I'm so glad I have him as my agent.

Jay and Michele are wonderful agents!!!…read more I added my caregiver, about two weeks ago and the underwriter had some issues with it. Michelle called me on Friday and the problem was fixed. I woke up this morning and the Spirit told me to check the app. I could no longer see the policy in my app, so I was going to not drive the weekend and call on Monday! It's Saturday and Jay emailed me my proof of insurance cards and fixed the problem! I have never, in 36 years of having insurance. Never has an agent responded on the weekend! Please, please use this company. They will stand behind you. C. Juris Ukiah, ca.

A+ Insurance Agent! She was very helpful with all of my insurance needs! Thanks Carol!read more

Carol responds quickly to any claim or enquiry. She is knowledgable, friendly, and willing to…read moretake time to explain in detail any questions.

I got an estimate for Insurance, but they don't take care of the area. I was interested in buying…read moreproperty. But they gave me suggestions. Monica explain the situation completely. They were really quick about responding and giving me that quote as well.

I've been with this agency for all my insurance needs nearly 25 years, now. This is a stand-up,…read morehonest agency! They have insured multiple properties in the most economical way for me, as well as several cars. I can't tell you that in this world of automation, how wonderfully refreshing it is to be able to pick up the phone (or email) with questions, in need of documents (that I am sure I have but don't have time to find) or to review coverage options and to get a REAL person, that actually has gotten to know me and can help me! They know all the rules and how they apply to me. I can't recommend them highly enough! (Ask for Carrie) :-)

Wed. June 25, 2025. 11:30 am…read more Unfortunately I did not get the name of the AAA Employee that personally helped us in person but I have to give her a positive shout out. We were in front of the Lakeport Post Office with a dead battery in our red Chevy P/U and this pretty young girl assisted us with her portable battery jumper. We got the truck started and she asked us if we needed help with our AAA phone call that we put through and that's when she told us she was AAA Employee! Wow I'm John De La Torre aka: Johnny B Good - Torrance CA AAA Member C 410.409.8606 Almost 4,000 Followers www.Bikers4Fun.com and I recommend AAA to all my motorcycle friends

I usually come to this location for my car's registration and AAA renewals. They are always very…read morefriendly and helpful.