I've been using southwest general for about a year now. The new owners Tish and Tori have been…read morefantastic! They're responsive, professional, and extremely knowledgeable. I trust them fully and actually feel like they care about my business's needs. 10/10 recommend!

If you love a insurance provider that does nothing that you as a private business owner what or…read moreneed, this is the provider for you. So worried about losing my business. Norbert aka the boss decided to go over my head to the companies I represent. This is a man with no business ethics and I disgrace to the industry. My agent did her job effectively and when I decided to shop around to see if I could get a better deal he got involved. Why did I not hear from him for over 15 months, why now? Because he was worried he was not going to get my $. Well guess what Norbert, you will never see another penny from me.

I have been a State Farm customer for over 20 years and with this agency for almost 10. I highly…read morerecommend you find another insurance company representative that understands professionalism, loyalty, transparency, and above all honesty.

This branch has been there for me and my husband more than once over the last few years, including…read moreafter a car break-in and a hit-and-run on our parked automobile. We have used State Farm for renters, articles, car, and now home insurance. We can't thank Amber and her team enough for their consistency!

I have been a State Farm policy holder for four decades. I transferred my policies to Linda…read moreDyster's office, when I moved to Az a few years ago. This Spring, I discovered a leak that was seeping into the wall behind the shower. The wall backs up to the garage. That's were I discovered the water damage. I first called my agent's office. The person I spoke to did not offer to help start a claim but gave me another number to call. She also gave me the names of restoration companies. One of them came out and took some pictures and sent them to state farm. Long story short, State Farm denied my claim, without a State Farm representative ever coming to my home. The basis for the denial is that it was a slow leak instead of a sudden pipe burst. I don't understand why it makes a difference if a leak is detected the day it starts or months down the line. A leak is a leak. But State Farm has an exclusion allowing them to deny the claim. I called my agent Linda Dyster for help. She was not available during business hours. I left a message. She did not call back. I called again the following day - still not available. She finally called back. She basically said there was nothing she could do. IMO, I don't thing she actually tried or actually has any authority to help a client. I used to believe that having an insurance agent was of value. That is the reason I stayed with State Farm amid all the bad reports I've heard and read concerning State Farm's refusal to pay claims, since they had a CEO change several years ago. Now I see that there is no real benefit to having an insurance agent. In my opinion, they are nothing more than sales reps. Back to State Farm as a whole. They were once considered to be one of the best insurance companies. That is no longer the case, from what I've heard and read. In fact, I had reps from two other restoration companies (not recommended by State Farm) assess the damage. Both cited that State Farm is generally problematic to work with, whereas USAA is quite good. That is where I am now. The fact that State Farm refused to ever send anyone to my house says a lot. In my opinion, if you are a State Farm customer, you should look elsewhere.

Had a bad situation with my car getting broken into. It was wonderful dealing with Cindi because…read moreshe took great care of us. She got us all taken care of quickly and got us on the road again. State Farm was great to deal with compared to those other companies that don't have local agents. Thank you Cindi!

Clients Choice Insurance Services tc@myagentccis.com…read more6022951313 Antoinette Chavez was wonderful. She helped me with the Medicare changes and secured new insurance for me and saved me money! She was helpful, knowledgeable and best of all responsive to my questions. I highly recommend all her services.

Toni is caring, thorough, and professional. I've been working with her since 2020 and I appreciate…read moreher attention to detail and ability to provide sound and bite-size information about insurance. You won't be disappointed!

Bryan and Dawn are awesome! I hold my Auto, Homeowners and Umbrella policies with American Family…read more Bryan and Dawn have taken so much time to explain all the various endorsements and coverages I have (or should have) and made sure that I have obtained apples to apples quotes when I shop for coverage periodically. My bundled premiums increased this year and they were able to find a few areas where I could save money without losing any significant coverages. Adding smoke alarms saved me 5% and I also removed the identity theft coverage since I have Experian's Protect My ID. One very significant coverage they counseled me to obtain was HOA assessment loss coverage. This provides $50,000 of coverage for things that happen in the HOA that are not covered or covered enough by the HOA policy. This is a great "help me sleep at night" item that I had never heard about before. Thanks Bryan and Dawn! Colleen

I had a great experience at this State Farm office. Stacy was so pleasant and helpful in adding on…read morerenters insurance to my policy. She was very knowledgeable and saved me a bit of money. I recommend Scott Christian's office , they are a great staff!

Stacey was wonderful. She helped us with our car insurance quickly. She was very professional and…read morecaring. Always attentive and responsive. We also talked to Scott to help us with the account setup and fixed the issue. We're happy to receive a great service.

Professional! Thorough! Knowledgeable! I worked with Crysta Poulsen to complete my indiv. 2014…read morefed&state taxes and do a "look back" of 2013 taxes of another firm's preparation of my taxes. She found an line item error (basically a typo) on my state 2013 taxes from the previous firm which allowed me to get $600 refund from the state plus there was a series of questions about other items that I was able to go back and ask the previous firm about. Crysta is a responsive, diligent, and detail-oriented tax and bookkeeping professional who knows her stuff. I would highly recommend hiring her. Also, the staff, particularly the receptionist, Nancy is super friendly and courteous.

Jessica Gephart has helped me for two years with my auto & renters insurance. She made what is a…read morenormally very overwhelming and confusing process, so simple! Definitely recommend!

Jonathan is very helpful and knowledgeable. He took the time to listen to what I was really…read morelooking for and provided me with a great auto insurance quote! His auto insurance quote saved us over $700 for the year - needless to say, we are ecstatic! Jonathan was also very honest with regard to giving me a homeowner's quote. We'd had a sizable claim because of a slab leak, and he indicated that it might be better for us to stay with our current homeowner's insurance because of that. His quote came in a wee bit higher, but we decided to switch anyway because of his honesty, great customer service, and we were already saving $700 on our car insurance - so what was a few dollars more for the homeowner's? I then purchased a new vehicle and was worried about how much the auto insurance would go up. I must say I was pleasantly surprised at the reasonable rates for my new vehicle. I'm very happy that we've switched to Jonathan Gephart's Liberty Mutual Insurance agency and I'd recommend him to anyone!