Talk about a good experience. From start to finish Joshua was very thorough and professional. He…read morereplaced high pressure with attentiveness and knowledge. Went above and beyond for me a few times as well. I work in the auto sales industry and will be referring him every chance I get. Highly recommended. Thanks Josh!!!

Great team! They provided me with the best deal for my home and auto. Shannon and Heather ​are…read moreextremely professional, knowledgeable, and took the time to explain everything clearly. The process was smooth and hassle-free. I highly recommend their services to anyone looking for affordable and reliable car or home insurance!

We worked with Kristi Wilson, she got us in & out in minutes. Very friendly & gave us a great rate…read moreon a new driver with no previous insurance. I'm very happy.

jin was very helpful , great customer service. thank you so much !!!! awesome got me the insurance…read moreperfect for me

Had called and spoke with Denise about getting coverage for our vehicle to drive into Mexico…read more Denise was super helpful and so nice and got everything ready for my husband and I to travel. Excellent service!

Buyer Beware: First I was given a great quote. Three…read morevehicles at $99 a month. 2 vehicles cost $77. So we decide to just insure 2, one isnt being driven. Then some miscellaneous $4 charge. So I was told that I needed to show proof of my prior insurance for a discount, when I did I was charged 10 more bucks because it wasn't 6 months of Prior insurance. Which I was never told about. And also Shady because I just started the policy 2 weeks ago now they're looking for a full payment and I haven't even had the insurance a full month. There's only one operator representative that answers the phone she has no compassion or empathy for complaints. This just made my experience all the more frustrating. Basically I would just look somewhere else before using these guys.

I've been working with Cristina Fuentes for a over a year now. Everytime I have to renew my…read moreinsurance or if I have any problems at all I speak directly with Cristina. She's very professional and reliable! Anytime I need anything she is there and willing to help me! She's an excellent employee and I will continue to use Freeway Insurance because of her! I would like to mention I don't always leave reviews but because her outstanding behavior I'm going out of my way to leave this review! Thank you Freeway insurance and Cristina Fuentes for your excellent service!

Thank you so much great customer service and support agents are so helpful…read more Fast and easy to get a quote

I was greeted immediately acknowledged and assisted. Alan was the one who helped me and wasvery…read morehelpful in finding me good and affordable insurance,

We've worked with Bill for the past few years and are appreciative of his quick response and action…read moreon our requests. He was able to explain the current wild market and expectation for the future that helped alleviate some concerns we had with our home and auto insurance. We appreciate not only his care and attention to our insurance needs but his knowledge of the market as a whole.

Not stellar customer service. When asked to be removed from their mailing list, as you could do…read morewith any service I was treated like I did something wrong to ask for it. People reach out for things all the time they change their mind about and when requesting to ask to not be called, emailed and texted about it they shouldn't be responded to like this. Happy I didn't go forward with this company if this is how they speak to people.

I highly recommend Kyle Jungels and his State Farm team, especially Jo Ann Lakadosch. Jo Ann was…read morefriendly, knowledgeable, and exceptionally responsive throughout the entire process. She took the time to explain our coverage clearly, answered every question promptly, and made everything easy to understand. It is refreshing to work with someone who genuinely cares about providing excellent customer service and making sure you are properly protected. Kyle has built a great team, and Jo Ann is a real asset to the agency. Thank you for the outstanding service!

My experience setting up for my new vehicle was easy and the agent was very helpful looking for the…read morelowest price possible despite me not having a vehicle for the past 3 years. Thank you so much!

Follow up might be helpful from their agents,specifically my husband spoke with Bonita.Did nothing…read moreto our policy but waste our time with questions that she wasn't going to follow up on.More concerned about her allergies than helping a customer.

My mom has been with Nationwide (Mellisa Ray Agency Inc) over 20 years. Like everyone else, her…read morepolicy has gone up every year. I called Mellisa Ray Agency and spoke with Bonita. She offered to bundle my mother's home and car as a discount. That save her a few dollars but I felt her policy was still high. I requested a quote from a different Nationwide broker and got a better quote. Nationwide is Nationwide, the policy quote from different brokers should be fairly the same. I called Bonita back and explained what I had discovered. Initially she gave me some push back about researching for a better quote. After a little back and forward, Bonita presented an insurance quote that made us happy. Bonita's wiliness to spend a few hours working directly to improve my mother's policy has clarified why my mother has stayed with Nationwide for so many years. I recommend Mellisa Ray Agency for your Nationwide broker and ask for Bonita.