Huge thank you Theil insurance Group Appleton. Stacey Theil went way over and above customer…read moresatisfaction. Stacey (and other members of agency) went out of thier way to help answer questions and offer suggestions,for a situation a member of my family is going through. The thoughtfulness and knowledge shared by Stacey and others at Theil Insurance group,was more then I could have asked for,and way more then just customer service. It's easy to see why this established business has been around for so long. Easily 5 star rating..easily!

Mel is a grea agent to work with and always helpful on getting policies in place and best premiums…read morepossible for house, cars or toys!!

Excellent customer service. I came in to switch my membership from Texas to Wisconsin and they were…read moreable to get it done quickly and without any extra cost to me. They also made sure that I knew about the discounts that I could get on renters and car insurance. All of the staff I interacted with were very friendly.

On or about March 15th 2024 I contacted AAA Appleton and spoke with Gregory Rhude to be quoted auto…read moreinsurance for a 2011 VW Jetta. Gregory asked me if I had prior insurance 3 times, 3 times I said I did not. He asked me If I wanted to be paperless, I informed him I did not. Gregory quoted me a price of $550 for 6 months of auto insurance. I wanted monthly auto insurance billing but he stated this was required due to not having prior insurance. He stated that the terms would change to monthly after 6 months and told me to ignore the prior insurance declaration forms or to leave them blank when applying for insurance and required that I sign all the documents that he sent me in order to activate the insurance policy. Later I contacted Gregory Rhude on March 20th, 2024 to inquire about the status of the insurance processing due to not having prior insurance, he informed me that his team would take care of it and to simply allow more time to pass. I was charged an additional $264 later due to not having prior insurance, however I was not aware of this at the time because I was not informed of the surcharge through mail as my preferred method of notification against my express wishes. On September 17th 2024 I was charged $960 for 6 months of auto insurance even though I was promised monthly payments after the initial 6 month period. This left me with $1.77 in my bank account and significant financial hardship as my next paycheck was not until September 27th. Despite cancelling my policy as of September 17th and being promised a refund by September 20th I still have not received my refund as of September 23rd, 2024.

In January 2024, the basement in one of the six building in our association in Sister Bay Wisconsin…read morewas flooded due to a water main break. As the Board President, I made arrangements to meet with several contractors and our assigned AOI representative Kelly after the basement was pumped dry. While this was a NEW experience for me & the Board, Kelly assured us that she would keep us informed/funded during th entire recovery process that eventually lasted about five months. As one can imagine, we had to work with major contractors (inc WPS) and smaller (one/two person) shops who could not afford to wait weeks/MONTHS to be paid, something that Kelly was completely aware/respectful of. I can not underestimate how valuable AOI and Kelly were during the process which (in some estimates) got owners back into their units months earlier that initial guesstimates.

I have been insured by Alex in Kyle's office for a couple of years now. She is knowledgable of…read moreproducts to match our needs. We are greatly appreciative for her help and have referred several friends.

I've always appreciated fast yet professional service and responses from Kyle and his staff here in…read moreAppleton. I've visited the office and was impressed with how welcoming and family friendly the atmosphere was presented. I'll always feel safe and protected with Kyle and State Farm by my side. Thank you!

I have asked them for better rates for a year. I have been with them for 8 years…read more I went online shopped for the same coverage, lower deductible and in 15 minutes I saved myself $30 a month. $180 for 6 months. Loyalty is no longer a thing. Shop for your price people!

Craig was a great help with my boat insurance. He was able to save me a considerable amount for my…read moreannual premium without changing my cover too much. Appreciate that he was able to meet me the next day.

Tonya is very knowledgeable and I am so impressed that she was able to save us a couple hundred…read moredollars on just our auto insurance alone. She is currently quoting us on our homeowners and I'm hoping she be able to find us some savings there as well. I highly recommend Tonya because she is so thorough and knowledgeable. She thought if things my husband and I never thought of to include in our policy. She is also very prompt in getting back to us with questions and is really good at explaining all the fine details.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Metropolis Coffee Driver on July 3 2025 on 100 N Michigan Ave Cut me off & Hit & Run @ 11:40am,…read moreHave pictures of Secura insurance card, Picture of Driver, Picture of Van and License plate. Driver stated to Secura that Accident Didn't Happen. SECURA denied my claim for body damage to my 2003 Toyota echo. No Dash Cam in my car & on July 9 2025 installed Dash Cam SECURA Insurance is SCAM INSURANCE Disorganization Barry Orenstein

I had to make a claim for a hit and 'run' and they paid me out and then went after the responsible…read moreparty and got reimbursed but they were great to me the whole time. I needed to get it dealt with quickly so I could get back up and running and they made a super stressful situation my better and stayed in communication the whole time. I highly recommend.

We recently bought mortgage insurance through Shannon Elmer at Country Financial and were very…read morepleased with the service. Plus, he beat the rates of ALL the other insurance companies in the area that I had gotten quotes from!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.