Horrible customer service never answers phone calls never in the office & they raise your rates…read morewithout telling you!

Kathy listens. She will give you all your options regarding a policy. If there is something that…read moreshe does not know about, like a very old insurance, she will research it. She speaks very clear English. She is professional, patience and kind. Call her for an appointment, you will enjoy the meeting and finally complete all your documentations.

I had a very good experience with Julie from Cowell & Smith. I was having a customer service…read moreisssue with my current Home Insurance company and was looking for other options. Julie was very knowledgeable and went out of her way to answer all my questions and concerns in a timley manner and found a Homeowner policy that I could work with. I highly recommed her!

Awesome helpful knowledgeable. Will not gouge the prices. All Agents Licensed . Commercial Agent…read moresuper knowledgeable, Personal coverage . You will be helped no obligation.

Indy's office and their team can meet you anywhere in California - zoom style virtual meetings-…read morefrom the comfort of your home. Ask for their complimentary review meeting for your current insurance and you'd be surprised how much you might be leaving on the table when it comes to your protection. Business insurance / workers compensation insurance / life insurance solutions simplified. We got our "no obligation" to sign up meeting done and were very satisfied with their care and approach - also talked about life insurance for our children (yes!!!! Something called "living benefits", ask for it & be ready to be surprised) 10/10 for their service & care!!

The best team around to work with for insurance! So I worked with Indy & his team members earlier…read morethis year and they explained everything to me regarding life insurance. I just graduated and got a job and never thought about getting life insurance because I am so young. But Indy explained to me all the benefits and I ended up purchasing it. I would totally 100% recommend him to my friends and family. Also, they have really good coffee inside their office :)

I've been a customer at Casteel Insurance for over a decade now and every time I come in here Keith…read moreis ready to assist me in my insurance needs! Today, I went to the DMV for a renewal and transfer of title. I went into the line that was outside of the building to get to a person who tells me I can't renew my car at the DMV anymore. I could transfer my title though so I went past the door guard and got into the second line. People were sleeping on the floor in the DMV. I'm not even making that up. After 45 minutes in the second line and am given a number for the third line in which they told me the wait was going to be 2-3 hours... so I waited for an hour, the place was packed, then the straw that broke the camel's back was thus child's third fart next to me and starvation setting in. So I came to Keith and in 5 minutes paid for both cars, got both stickers and was out the door! As a non-religious person Keith's services must have been sent from some higher power!! I recommend this company to anybody who needs insurance or dmv fees paid!

We take care of all of our insurance, DMV and tax needs here. I love the one stop shop and…read morespeediness that Keith offers. We are extremely satisfied with all that we have gone to him for.

Crazy how I just called to save sometime for a quota and the girl that answered said that they…read moredon't do that over the phone .

I was navigating my way through a new home purchase and Escrow and needed multiple quotes for…read morehomeowners insurance for both a single-family home and a condo. Jason, Letty and his team were amazing, responsive, and able to quickly turn around my quotes to meet my tight deadlines. Thanks to Jason's customer service, I was also able to work with the agency to reverse what would have been an increase in my car insurance due to an accident which was actually unavoidable. Rarely does an agency take the time to reassess an issue and amend a decision? State Farm stepped up to the plate!

Daniela and Letty are astonishing insurance agents! They assisted me switch and prevent going to…read moreother expensive companies! They both were very patient and very helpful. Daniela did everything to calculate the best plan for me and my husband. Both agents were very informative about everything, explained everything kindly. Daniela was able to answer all questions and i was pleased with the service. Very delighted with the time and effort they put into my account to make sure I was insured properly! If anyone needs help and want to be apart of State Farm, I endorse asking for Daniela or Letty. Both girls have magnificent customer service and they always return calls right away.

Ryan Travaille supported us through a situation where our daughter hit a deer and totaled her car…read more He is available when needed- not only Monday through Friday. We were thankful for excellent insurance and agent when it mattered!

State Farm insures all our rental properties as well as our homes. In addition, we have numerous…read morecustom cars and daily drivers. We have been a State Farm customer for over 35 years and Ryan has been the best agent we've had. Ryan was very helpful and knowledgeable when we had a vandalism claim on one of the cars. It is great how quickly he responds to questions and concerns. Steve & Anna M.

The person on the phone said she couldn't help me do my taxes and then sent me to Salinas where…read morethey also could not help me with my simple tax problem. At the Salinas location they completely wasted my time and had me wait hours. The Salinas location next to DD's the younger Hispanic women looked annoyed and extremely uninviting. These people do not care about helping you. The only thing you will get dealing with them is a horrible feeling of incompetence. They also all take 2 hour lunch breaks at 12-2 while they all sit and eat with the open sigh on then drag it out for 3-4 hours while costumers are waiting.

Opened up a policy got into an accident and my claim now has been ongoing for more then a month and…read morea half then I purchased a new vehicle went back to get it insured as well and canceled my old policy they charged me over 500 right off the bat to open the account then put my card on auto pay and charged me again for the policy I had allready canceled over 250$ and it's been over a week and now they are saying I can't get a refund and needs to be credited to the account

Big shout out to Mary Gamotan! she helped me out to add a vehicle on my existing policy. She handle…read morethings very professionally. Everything went smoothly her knowledge her assistance everything about her very professional. I really appreciate all of your help. thank you so very much, Mary. I'm glad to be part of State Farm's family. If there is someone to call at State Farm, ask for Mary she will help you in the most professional way and make sure that you are taking care of

Great peace of mind being insured with State Farm for the past 10 years. Irma is a true profession…read moreand always going about and beyond. A+++++

Natalie is a great agent. Easy to work with and very patient. Been with her for 5 years and she…read morealways comes through when I need her advice.

Natalie is very sweet and very helpful! She does her best to support you and your needs. I highly…read more recommend Natalie!