I think I met Roger right after he opened here in salinas 13 years ago. I remember my first car…read moreaccident and him actually going out to the scene. I've been his faithful client ever since. He takes care of all my insurance needs Home, business liability insurance, business and personal auto insurance and I'm sure there are other things I'm forgetting. His staff is amazing and have always been extremely helpful. I will stay with him as long as he stays in business.

Best auto insurance office. They care about you as a customer and as a person. All the agents try…read moreto get you all the discounts you qualify for. The whole team is great.

My agent Aly was helpful, she found the best discounts and got me the best coverage for my dollar…read moreand vehicle. I will recommend her to all my friends.

Do Not! I repeat Do Not use them they screwed me over a whole year saying my due date was…read moreunchangable and if my due date needed to change to the 3 rd of the month I needed to call on the 14th to make it due 21 days after start date! That was A lie! I just started it on the 14th and my policy payments are all due on 14th not the 3rd now! I am on SSDI and this has cost me a year of late fees paid to them. I am being charged $124 a month liability only. Rip off! And The new policy is more expensive than the last this year what did I do for the increase I didn't even drive the car as it was in shop all year. Makes me want to just chance it and go no insurance and risk a ticket rather than pay these thieves another dime! I called several reps to correct the issue and all I got were more lies and still my bill is due 11 days after my payday. They also charged me $400 + as a down payment that I can't even make as I only get paid once a month and I still owe $185 to them for the down plus my first months bill in November! Shame on all of you for doing people who are struggling to begin with like this!!!!

Jason and his staff specially (Tanairy) are absolutely the best people I've met , for my insurance…read moreneeds . They provide my family and I the best customer service and professionalism at all times. There always there when we need them . And help us with all of our insurance needs. Auto, Life, etc. Always happy with their rates and help. Tanairy will do anything to keep my husband and I happy for any insurance issues . She knows how my hubby can be grumpy ( lol) and she always helps me with everything . Any questions we have she's always there . Very professional and friendly ! I thank god for running in to this office and meeting Jason and Tanairy. They changed my life and as well as my family needs . For more than 10 yrs . Never will change insurance and still remain being loyal customers . And always recommend also . Thank you for always being there for my family and I !! Erica & Jazziel Samano

I was navigating my way through a new home purchase and Escrow and needed multiple quotes for…read morehomeowners insurance for both a single-family home and a condo. Jason, Letty and his team were amazing, responsive, and able to quickly turn around my quotes to meet my tight deadlines. Thanks to Jason's customer service, I was also able to work with the agency to reverse what would have been an increase in my car insurance due to an accident which was actually unavoidable. Rarely does an agency take the time to reassess an issue and amend a decision? State Farm stepped up to the plate!

After many years, Julie is still working just as hard to ensure (well, and insure) that I have the…read moreoptimal policy features and the lowest prices. Responsive and assiduous once you task her with an issue; and fun to talk to as a bonus!

Not being one to think about insurance much, it's surprising to me to be writing a review for an…read moreagent. However, having recently purchased a home in Carmel and having had to find (somewhat) affordable insurance, I can absolutely recommend Julie Osio Perry. Not only did she help us navigate the comparisons between various underwriters and policy options, but has also helped us do so in a timely fashion providing whatever support was needed during our close. She also helped me find a policy that covered us completely when we did (unfortunately) have a claim. Overall, the experience has been terrific!

Natalie is a great agent. Easy to work with and very patient. Been with her for 5 years and she…read morealways comes through when I need her advice.

Natalie is very sweet and very helpful! She does her best to support you and your needs. I highly…read more recommend Natalie!

I went to AAA this morning for car tag renewal. What an efficient system this office provides. The…read morereceptionist is immediately inside the entry to greet you, she inquires about your needs, and directs you to where to wait. The wait was only seconds! At the counter where I was to complete my transaction, I was helped by Stephanie, who knew my name and membership info because of my interaction with the receptionist. No redundancy at this office! Stephanie was professional, very customer oriented, and she assisted me with adding a family member to my membership in addition to obtaining my car tags. I was in and out in less than 5 minutes. Wow! Thank you AAA, Stephanie, and receptionist (sorry I didn't catch your name).

I was in here about a month ago and I asked about insurance for Uber drivers. I was told by the…read moreinsurance agent that CSAA does not ensure Uber drivers and he would not even give me a quote knowing that I was an Uber driver. This however, is not even true. CSAA does ensure Uber drivers and they are actually Uber's own insurance provider. I don't know why I was told this, but I definitely was lied . I would not trust these guys.

I've been a customer for almost 5 years, hoping there will be many more!…read moreThe information and attention I receive from Rudy (crew member) and Rey (owner) always has been clear and concise. Rudy is excellent in everything, honest, transparent information, prices, quality, if you have questions about anything, Rudy always have or look the answer and above all that the client feels satisfied!!! Always look for Rudy Plus: Rey and Rudy are Spanish speakers too, the Spanish language they handle is professional and appropriate. Llevo casi 5 años como cliente esperando sean muchos más! La información y atención que e recibido por parte de Rudy (crew member) y Rey (owner) a sido clara y concisa. Rudy es excelente en todo, información HONESTA Y CLARA, precios, calidad, y sobre todo que el cliente se sienta satisfecho!!! Sin duda alguna busca a Rudy siempre! Rey y Rudy hablan español también, y el español que hablan es muy profesional y claro! No dudes en contactarlos, no te arrepentirás!

Rey and his team have been my small business insurance team ever since I've started my policy…read morealmost 6 years ago. Their team is extremely helpful and responsive. Every time I need a COI or any type of proof of insurance for an event his team gets it to me immediately, which in my line of work, is very useful. Also my monthly premium and the amount of coverage I have is very very affordable. I am a wedding and portrait photographer, so having reliable insurance with a great team is very essential to my professional life.

I've been a client with this insurance company for over 20 years for all of my insurance needs and…read moreI could not be happier with the service they provide, the insurance companies they pick to handle my needs and the staff who I deal with, Barbara and Matt are wonderful easy to deal with and always go the extra mile. I would definitely recommend this company to anyone. You will not be disappointed.