Our Dad had his business liability insurance through Leavitt, and when he passed away, he left us…read morewith his taxes to file! We needed to collect information, and quickly! We asked Leavitt if they could help, and they did! They pulled up Dad's premium history so we could add that to his list of business expenses for tax filing purposes. They were courteous, helpful, and prompt. Shout out to Suzette Chacon for super customer service! Thank you Suzette!

After a couple of years of bouncing around with mediocre agencies, we absolutely found a winner…read morewith Leavitt Central Coast. We are a VERY small client for these guys, and they ALWAYS treat us like a premier clients. Their customer service is absolutely top shelf, they respond quickly and really go the extra mile to make sure they have met your needs. They even take phone calls directly from our employees who have questions about coverage, qualifying events, etc, which is rare in my experience. Even during their busy season when they are super overwhelmed they respond the same day, and continue to go the extra mile. I would recommend these guys to ANYONE! Thank you Juan, Charity, and the whole Leavitt team for your hard work and great service!

The service record exemplary But the customer service front…read moredesk was very snooty. I both worked for Bellici family in Monterey and recently started my car insurance here. They aren't usually like this. Sorry

There is no place that you can go to get better customer service, and I will call it old school,…read morebut the follow up, the whatever you need for us to do, place to go! You cannot get the dedication from the staff, anywhere else. I have no idea why there is anything lower than the full stars for this office and this establishment that has been there since 1971.! Why are they still there? Because they are excellent.

If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly…read moreoutstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like.

I called and was told "We are not doing any homeowners insurance in California." Well that is…read morecontrary to several of these good reviews. Mr. Stretch, I understand your reputation is important to you and you want to separate your practice from the corporate policies that govern what you can and cannot do but you are an insurance agent that cannot insure me. I think 1 star is fair since you cannot do your job. This may be due to StateFarm but if you want to keep your 5 stars you should advocate for a reasonable solution to StateFarm and take it up with them that their policy cost you clients, income and reputation. Sorry you are in this situation but I am not altering my assessment. Thats like a car salesman saying sorry i cant sell you any cars. Thats literally your job and not my fault as a consumer..

Usbaldo went over & beyond to assist me with an issue I had with my home owners insurance. I was…read morenever a client & he still did his very best to assist me. This is the type of agent you want. I was not able to get insurance here, but i hope in the future when the insurance industry is better, I'll be able to. I hope he's receiving the recognition from his bosses.

What a great experience! I can't say enough good things about Frank. My policy was about to expire…read moreand I was running up against a 4 hour deadline, which Frank went over and beyond to help me meet. Frank provides great personalized customer service. 10/10 I would recommend.

Jason and his staff specially (Tanairy) are absolutely the best people I've met , for my insurance…read moreneeds . They provide my family and I the best customer service and professionalism at all times. There always there when we need them . And help us with all of our insurance needs. Auto, Life, etc. Always happy with their rates and help. Tanairy will do anything to keep my husband and I happy for any insurance issues . She knows how my hubby can be grumpy ( lol) and she always helps me with everything . Any questions we have she's always there . Very professional and friendly ! I thank god for running in to this office and meeting Jason and Tanairy. They changed my life and as well as my family needs . For more than 10 yrs . Never will change insurance and still remain being loyal customers . And always recommend also . Thank you for always being there for my family and I !! Erica & Jazziel Samano

I was navigating my way through a new home purchase and Escrow and needed multiple quotes for…read morehomeowners insurance for both a single-family home and a condo. Jason, Letty and his team were amazing, responsive, and able to quickly turn around my quotes to meet my tight deadlines. Thanks to Jason's customer service, I was also able to work with the agency to reverse what would have been an increase in my car insurance due to an accident which was actually unavoidable. Rarely does an agency take the time to reassess an issue and amend a decision? State Farm stepped up to the plate!

Jim and his Father have been my insurance company for many decades. They are polite and caring…read morepeople, but State Farm shows no respect for their customers wishes regarding forms of communication. After losing my business from ransomeware clicked on years ago I despise technology. I have repeatedly requested not to be contacted thru email, but they can not fix it because of State Farms requirements for what is easier for them. Just got off the phone with Progressive insurance company who will communicate through the US mail and will no "share" my personal information. If you are anti tech you may want to do the same. I value my time, peace and quiet.

I have been with State Farm for quite some time now, getting a policy was very easy and they were…read moregreat about making sure I understood what I was singing up for. Trini was very delightful and friendly to work with. Jim and Trini are an efficient team, always available. I don't think they have a "on hold" song lol. Thank you guys so much!

The Malvini's are our go to for thorough help with all of our tax preparation/filing needs. Angie…read moreand Steve are a great father daughter team! They will take great care of you.

I have worked with Steve many times for both mortgage loans & financial concerns..He thoroughlly…read moreexplains every step and each of my choices. I leave his office fully undeerrstanding what he is doing and why I am making those choices.. He doesn't just throw interest rates at me, but instead gives me my options, and lets me make the choices.. I will always choose Steve 1st when working with finances..

We have been going to Barbara for at least ten years. We have been going to her every year like…read moreclockwork to do taxes for my business, my husband's business, and our personal. This year we called her office early in the year to file our taxes as usual. They told us to wait. They said they weren't due until October because of the time extension due to the storm disaster relief. So we waited per their instructions, even though we were ready for her to do them. We dropped them off before the 15th of September at her office thinking they have a month to prepare. They called back after they had been dropped off and told us Barbara cannot do our taxes because we aren't on her "list." I asked, What this "list" I have never heard of? She kept repeating that we are not on the "list" so they are not going to do our taxes. And, by the way, "your corporate taxes are due tomorrow, but Barbara isn't going to do them because you aren't on the 'list.'" We waited this late to file because they told us to. We never file late. Now she will not do our personal, nor corporate taxes because we are not on some "list." Very unprofessional. We have followed up with phone calls and messages, Crickets!

I have been with this CPA firm since 1992. They don't just prepare my taxes and payroll, they have…read morehelped me build my business. Following their advice has made me extremely successful. Ben F Tarsitano, DDS, MD