I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

Thank you for your hard work and great service. As a realtor, I recommended Morgan for not only…read moregreat prices, but tenacious service making sure we are being taken care of.

Morgan has helped me with my business liability insurance and workers comp. As a small business…read moreowner, I appreciate his expertise in helping me get the correct coverage I need. He also was my liasion with the state for workman's comp and I could not have got through it without him! I would highly recommend Morgan & Guardian One to any business owner who wants their policy reviewed or is looking for better or cheaper insurance.

I am so dissatisfied with my service through this agency. I cannot get assistance with ANYTHING in…read morethe last year since filing a business claim. I can't get through to the agency, I always get an answering service that says the agency will return my call and I have never received a call back. I have attempted to request documents for the policies this agency "services" and they will not assist me. There is no customer service being provided, and I am disgusted with having to chase them around with no answers. Will not recommend to anyone.

I have had an outstanding experience with Tom Storer's insurance agency and Farmers, and I'm…read morewriting to share that experience. Every single person who has helped me at Tom Storer's office in Redding has been helpful, engaging, efficient, and professional. Seeking and securing the appropriate home insurance policy may not generally be considered a fun activity, but interacting with the exceptional team at this agency has always been a joy. Ms. Khushpreet Kaur has handled our transactions at Tom's agency, and she has to be the standard by which other agents would be judged. Khushpreet is always exceptionally knowledgeable, competent, and eager to help. Beyond her industry expertise, Khushpreet is a pleasure to work with. I had numerous questions, sometimes technical, and she was ready with a useful and thoughtful answer. She is also proactive, looking ahead to potential coverage and policy issues and taking pressure off of us, in what could otherwise be a stressful or confusing experience. We had an essentially stress-free experience in getting the right insurance policy, thanks to the expert help of Tom Storer's agency and Ms. Khushpreet Kaur. I should add that one day I called the office with a couple questions, and Tom himself answered the phone. I was not surprised to find that Tom was sharp, engaging and helpful. These important qualities appear to be a touchstone of Tom Storer's agency, which I recommend very highly to anyone looking for insurance and financial services.

Wayne was great! It seems to be that it is actually possible to have a friendly, professional and…read morewarm person give amazing customer service! And, a real life person! So much is online and through impersonal media. Recently relocating to Redding, I wanted to feel connected to as many actual living, breathing people as possible-Wayne set me up with renters insurance for my new little place in a snap and was detailed in his explanation of my policy-not in the annoying blah-blah-blah kind of way people on the phone are from big dot com companies. I would recommend Farmers and more specifically, Wayne Miller over on Churn Creek to everyone I know! 5 Stars!

By far the BEST insurance company and agency in Northern California!!! When my husband and I first…read moregot married I talked to him about the insurance and how we could probably get insurance a lot cheaper somewhere else as, we have MULTIPLE vehicles insured through Wayne Miller and Farmers. He told me that he's been with Wayne for 30 years and he and Farmers have ALWAYS done him right. Well, a few years later I found out how true that was! My husband and I got into an accident caused by an uninsured, unlicensed, impaired driver that nearly totalled our truck. I honestly could not believe how quickly our truck was repaired and the claim settled. I didn't know that ANY insurance companies worked that fast and WITHOUT headaches! Not only is Farmers AMAZING but, so are Wayne and his receptionist Paula. Instead of mailing in our payment to Farmers every month, we walk it in just to say hello to Wayne and Paula. Even during the CARR fire when their phones were ringing off the hook, they had a big smile, hello and, "how's your day going? ". I probably would have been cracking and definitely not smiling under that much stress! Lol So, if you ask me if it's worth it to pay a little more for your insurance, I'd say, ABSOLUTELY!!! If you ask me which Farmers insurance company you should sign up with, I'd definitely say, Miller Insurance on Churn Creek! By far the BEST insurance company, agent and worth EVERY penny!!!

He is impossible to get ahold of. Do not go with this guy. He doesnt respond, call back, or answer…read moreAT ALL.

One of best Insurance Companies I have ever dealt with. Chiew always go beyond my expectations!!…read moreAlways there every step of the way!! Helping with the best possible insurance available. Spent many hours, even late into the evening, helping our family get all documents complete to be able purchase our new vehicle!!! Thank you Chiew Insurance your our #1

I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

Great friendly office with an incredible staff. Everyone goes above and beyond. I love the…read morepersonalized service. I don't feel like just another number here. Dawn and her staff were able to get us the best possible insurance at the best price.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Redding, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

My experience was exceptional customer service. Nancy helped get me the best price for my monthly…read morerate. She was very friendly and professional. I highly recommend this company and ask for Nancy! Friendly, professional, extremely helpful and accommodating.

Omg ! Kristi is amazing she went out of her way and above and beyond her kindness and service was…read morebeyond customer service I would recommend her to every person who needs car insurance..thank you

Best insurance place I have used by far! Ed and his team offer the best value around as far as I am…read moreconcerned, they take care of all my insurance for numerous vehicles, and home insurance and anytime I need help they answer quickly and get it done!

From the owner: We shop, So you save!…read more Insurance Agent for Auto, Home, Life, and Business. Call us today or stop by our office to receive a quote. We shop insurance companies so you save! Auto, Home, Mobile Home, Renters, Boats, Cycles, RVs

So, just like the other guy telling you how unprofessional this company is a I have to leave a…read morereview of how unprofessional this company is. I've been with this company almost 13 years and I'm very dissatisfied. I've had issues of canceling policies only to realize six months later I'm still being charged. The owner is super unprofessional thanks said it's OK to yell and scream at a client on the phone, when they have a very important question about homeowners and I need an answer and the person is reading the text messaging and not replying so when you ask them why they cannot reply in an hour and a half time, but just keeps reading my messages, I told him if he's busy, just say so but instead he calls me and starts yelling and screaming at me every time he drops the ball he has 1 million excuses today. His excuse was his mothers in the hospital before it was his knee surgery so yeah if you want to have an unprofessional whiny agent this is the one for you. I would highly recommend Allstate in Redbluff, California. The turnover at his business is constant. Anytime I've ever needed help with something it's been an issue. Highly recommend do not use this business you've been warned.

Kevin is the best, has been very helpful even when I sent him an email after hours. Thank you Kevin…read morefor you dedication to your profession. I highly recommend Kevin. He also saved me money when I switched companies.