I've only been with Allstate for a little over a year. But what a year it turned out to be. Angela has been right there to help with our car insurance needs when we bought a new car and has been in touch with us to make sure we have all the insurance we need. From the beginning Carly set up our home insurance after our company of over 30 years decided we had moved into a high risk area and would not insure us (AAA). When the Camp Fire started both myself and my wife were contacted directly by Carly to help in the preparation if we were going to be evacuated. Never have I ever been contacted by my insurance agent in the past. I look forward to many more years of working with Carly, Angela and Allstate. read more

I have had my auto insurance through Carly's office for awhile now. I recently went in the update my information and was fortunate enough to sit down with Mckena Faeth. While we were going through my info, Mckena asked if I might be interested in adding renter's insurance. I had been thinking of doing that, but when she pointed out the benefits of adding it to my policy and for very little money, I jumped at the chance. She added it in no time at all, then gave me some tips to document my belongings quickly if I ever needed it. I wouldn't change to any other company. Everyone there is friendly, helpful, and always looking to help you save money! Ramell read more

As good as it gets! Surrounding myself with knowledgeable and trustworthy people is very important to me in life. Angela is not only knowledgeable and trustworthy, she went above and beyond for me in my time of need. I was able to work with Angela and included her in conversations with my real estate professional to help me secure insurance in time to close real estate transactions in a timely and efficient manner. She continued to work on the policy and fine-tuned the policy which saved me additional money and increased my amount of coverage. As good as it gets. read more

We had to get renters insurance temporarily while we rebuild our home from the CARR fire, McKena was so helpful and got us a great rate for a whole year, we could not be more happy. She also did a policy for a friend and he is very satisfied. Have been with Allstate for 20 plus years and would not change a thing. I would also like to note that Carly and the whole Allstate team have been more than amazing to us during the whole process of losing our home to the CARR fire. We could not ask for better people or better service, they have us for life :-) read more

Carly Pickern is awesome at her job! She is always a joy to work with and it is obvious she loves what she does. Her staff is incredibly helpful and great to deal with. They communicate well and have amazing follow-up. I have spoken with Jordan in her office on many different occasions, she is very knowledgeable and extremely helpful with her recommendations. I love working with them and refer my clients for all their insurance needs. read more

Mario Razo was a great help to me starting my auto policy. He not only answered every question I had but also ensured that I had the best coverages possible. I can now feel at peace when I'm out on the road! I will definitely be bringing friends and family over because I'm certain that they will get the same quality service I got. thanks Mario and thank you Carly Pickern Agency! read more

Carly and her team are phenomenal. Being in the restoration industry I have seen first hand how each member of her team genuinely cares about their customers and always will go the extra mile in any way they can to help them. If you want a team who does great work and provides excellent customer service, don't hesitate to contact Carly's office for your insurance needs. read more

Angela is amazing. She is very knowledgeable and kind. She jumped right in with a difficult situation I was having with another company and made me feel at ease while solving my problem. Our family is now switching all of our insurance needs to her company. I can't say enough about her. Thank you Angela and Allstate. I highly recommend her to everyone! read more

Needed a good insurance company to go with for renters and auto and shopped around and found Allstate was in my price range and was happy that there is local one in town that I could go to anytime I need to. This office rocks very professional and friendly. Angela is the best would highly recommend talking to if you need quotes read more

Thank you McKena for great customer service on our recent auto and umbrella policy. It can be nerve racking switching insurance, but you made it easy and gave us a great money saving quote. Now all our insurance policies are with Allstate and Carly Pickern. Appreciate all your efforts and help with the process. read more

I wanted an office that was professional and could get the work done. Carly's office was the one that accomplished this for me. There is someone to answer the phone and answer my questions that arise. I feel this Mckena Faeth went above and beyond for me. I would recommend this office to everyone. read more

The staff and owner are absolutely amazing people. I needed some help with an issue and had 1000's of questions and they answered every one of them. I appreciate them taking the time to take such good care of my needs. You will not find a more friendly set of people when you need help. read more

Angela at Pickern Ins. has been great! She has been very helpful with getting quotes on home insurance on prospective properties we are looking at during the home buying process, she has definitely made the process a lot less stressful and is always great to deal with. read more

I was not happy with my Allstate office so I switched to Carly Pickern 's office, I have had the best service with Angela, they are on top of it. They have returned my calls and have gone over my insurance needs and explains everything. Angela is great! Marilyn W. read more

She knows nothing about insurance, left her to go to another Allstate agent. She is a narcissist, lacks all empathy, and borders on psychopath Her staff are all completely rude. If I could give her a 0 star review I would read more

This office goes above and beyond to help their clients. I was able to get auto, renters and life insurance through this office all for a great price. read more

Angela is great! I highly recommend you calling her for your insurance needs. She helped me get renters insurance and even a life insurance policy. read more

I worked with Angela last year to get my home insurance set up and everything has been great. I'm looking forward to continuing to work with her. read more

Worked with Angela A to obtain homeowners insurance at a reasonable price - Angela exceeded my expectations. Very professional and responsive. read more