Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

Great service - been a customer for over 35 years- they make you feel right at home when you go I…read more For a office visit- go no where else

A huge thank you to the lady who helped me today (06/21/26), around 1:00-1:15 PM, with transferring…read morethe title of my out-of-state vehicle at the Ventura, CA (Victoria Ave) branch. She was the best--very helpful, fast, and professional. I definitely felt very valued by AAA; she was very respectful and willing to assist me in both Spanish and English. I wish I had written down her name, but, once again, a HUGE THANK YOU!

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

To start, I am a Disabled American Veteran. I have real bad issues with people skills and my…read morecomprehension skills since my injuries over seas. I have a hard time with phones and hearing. I still needed to get insurance, title change and registration responsibilities. Now I could easily bust out my disability card and get infront if the crazy lines at DMV but that's in this case isn't the point. My point is the quality of workpersonship. I heard thru a friend about Van Ross. I walked in and was greeted with a smile. Met Lisa, she was very patient with me and all my questions and lack of understanding of process and my insurance details. She fit me in with a low cost insurance rate that fit my needs took care of all my registration and title change in a flash. I wish everyone can experience this great customer care values Van Ross provides. Local and person to person. A call you speak with her, not some recording. I wish all businesses had these qualities Van Ross has. Makes all the sacrifices overseas worth it when customer care, quality and respect is provided in our daily business encounters. I recommend Van Ross Insurace .

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

My family has been dealing with Sathers since before I can remember. I'm 31 now, and every policy I…read morehave had has been with Sathers. 15 years with them and no regrets. Everyone there is friendly and actually makes you feel like a guest. I have had many lapsed policies because I couldn't make a payment here and there. They never judged me and always made it a priority to get me right again. I work with Jennifer mostly, and she is the best. She will go out of her way to make sure you have what you need. If you need insurance or just want to compare, this is the place to go. They are out to help their customers over anything else. Thank you guys. And thank you Jennifer for getting me set up on my new car while I was at the dealership last week. It was last second but you still took the time to make sure dealership had what they needed!

This company truly cares about you. I was gravely ill and Troy spent hours getting my homeowners…read morepolicy reinstated while I was in the hospital. I cannot say enough good things about this company other than I feel blessed that I have them.

Leslie Hernandez was great! Friendly and very professional and very helpful! Quick responses and…read morerecieved prompt quotes!

Leslie Hernandez was great always gets things done for me and very respectful and gets it all done…read moreon a timely manner

We would like to thank State Farm and especially agent Christy for always being so helpful and for…read moreanswering our questions, helping us understand our policies!!

Ken and his team are the best of the best!! Also just amazing people. I have been a client for…read moreyearssss and i cannot recommend them enough. Thank you!!

Patrick Hall, with Direct Service Insurance, has met my family's insurance needs excellently and…read morecompetitively for many years. Other reviews have mentioned that he tracks down great prices, I recommend Patrick for that reason alone, yet what I appreciate more and more through the years is the warmth and attentive service that I've experienced as he and his wonderful assistant Joanna have met our needs. In addition to Patrick's kind, effective insurance service; his connections are incredibly vast, extending into a unique network of trustworthy professionals throughout the county and beyond (all who usually mention how much they appreciate Patrick). He's gone out of his way more than once to introduce me to someone he knows who happens to be just the expert I needed to help me through challenges, even in matters outside of insurance. In Southern California's unprecedentedly volatile insurance markets, Direct Service Insurance is an invaluable resource to myself and my family. Though designed to protect and keep us safe from life's uncertainties, insurance may not always feel comforting, but Patrick and Joanna at Direct Service will guide and assure you. Not only are they easy to reach, they will reach out to you when you need them to. Patrick and Joanna are kindly souls who offer excellent, efficient, experienced insurance service. I've become convinced by their years of wonderful service that they genuinely care about me and my family.

Overall this was a horrible experience. Patrick Hall the owner and his assistant Joanna Garcia…read morenever communicated with me. I always had and still have to call them after they were paid in full. Patrick later admitted that he didn't know what he was doing regarding a particular insurance policy I needed. He was also the cause of a $55,300 not being paid to me because the insurance wasn't done properly. Took him over 4 months and I went somewhere else. Also, Patrick and his assistant have a $900 of mine that going on 72 days today that I have not been reimbursed. Please don't use this company they lie and don't know what they're doing on most things.

Jessica was a tremendous help. Very helpful on phone. Helped me with all processes in less than 10…read moreminutes. All of the info was either texted or emailed very quickly as well. Thank you very much for your excellent service. - Richard

So well-spoken and such clarity in their voice... ...I was lucky to have landed on Jessica's…read morephone today while looking for a new insurance policy, and I am very pleased with the outcome of my transactions. My prior full-coverage policy with "Geico" lapsed 2 days ago and I was panicked trying to find one to replace it with. I recently became eligible for state-sponsored insurance as I'm now permanently disabled and I also have a very clean driving record. And now, at my age of 57, I get to take advantage of certain programs. Well... Jessica was so well-informed and up-to-date that she made it easy for me to get a policy. She was just a nice representative and I wanted to make sure it's pointed out. Jessica knows her stuff! Customer service is not as easy as many seem to think, so when I get to experience some that stands out, I will gladly take the time to point it out. So Jessica... at "Pacific Preferred Insurance in Oxnard, CA"... ...thank you. With all sincerity, Aaron Schwartz

I've been with Salena and her team for over 10 years. By far the best experience I've had with any…read moreAuto insurance. The ability to reach out to a person who is familiar with you, your specific policy, and your insurance needs is a luxury you won't regret having. It's leaps and bounds above having to deal with some chatbot or call center to try and solve issues you're having with your policy. The team is super responsive and always very helpful, they do everything they can to get you the best rates possible and the service they provide is second to none. I highly recommend giving Salena and her team a shot at helping you with any of your insurance needs, you won't regret having them in your corner!

Miranda and the other female worker were very nice and extremely helpful ! We have lots of policies…read morewith them and wouldn't go to any other place. Thank You Miranda !