Ive been going here for several years now. Doctor is great, staff is horrible. Takes 2 weeks…read moreand 5 phone calls to get a prescription renewed or submitted. Pharmacy states they never received it, staff claims they faxed it in. This happens every single time without exception. Every time I have lab work done, I show up for my appointment 2 weeks later to review. Office staff claims the lab never sent them the results , yet, all of the results are posted in EPIC MyChart, the same system that they use in the office. When I challenge the staff on these issues, instead of LISTENING, they become argumentative. There is surface level, basic professionalism, but if there's a problem, professionalism goes right out the window. Save yourself the stress, hassle, and aggravation. Go somewhere else.

This doctor is phenomenal! I went to him before my son was born and he is down to earth,…read moreknowledgeable, and extremely helpful. When my son was born, he was there to check on him, just a few hours after he was born. Even the nurses at the hospital were shocked. He is an old school doctor who really knows his stuff. I would seriously recommend him to everyone! There has been times where we call him for advice and he always gets back to us. Even if it is about diaper rash. He is a really likeable guy and he has a friendly staff. Last but not least, he is really smart, very experienced, and extremely qualified...

Dr. Gruczynski, sole practitioner at North Wayne Pediatrics, was the pediatrician to my two…read morechildren from when they were born at Chilton until ages 4 years and 23 months old. As a physical I respect his medical advice and agree with his care. Often short and to the point he stood by his decisions and is confident. That said, I wouldn't have ever imagined severing ties after four years over my request for clarification over an invoice. First and foremost, as I write this, they owe me money (I have a credit with them) - I ALWAYS PAID WHATEVER THEY REQUESTED. Their invoicing is very disorganized and hard to decipher and often unpredictable. When I would ask for clarification the billing manager would immediately become argumentative, loud and embarrassing. After one of these occurrences, Dr. Gruczynski called me to reprimand me for questioning their invoicing and I explained but it didn't resolve much. I dreaded going into the office and unfortunately this scenario where I am confused about their method of recording charges/payments/balance due and initiating dialog to discuss turns into the billing manager coming unglued and confused. The receptionists often would roll their eyes in distain for how the billing person behaved and often apologized to me for her behavior. To mitigate issues with this women I began writing upon each visit for more than our co-pay; I wrote checks for the full amount of service. Hundred/s of dollars at a time. And I carried a credit. Our last appointment; my child has an appointment and I arrive holding an invoice I received in the mail that morning which is configured like an unsolved Rubix's Cube with the obligatory check in hand. I ask for clarification and the billing manger begins arguing. I am not saying much and I am certainly minding the tone of my voice. Long story short, Dr. Gruczynski comes out and reprimands me for having an issue with their bill, I asked him if he understood the documents, his office's billing/invoicing documents and he said "no". At this point my husband is fuming, I am in tears, my 4 year old is crying and I offered to leave at which point the doctor agreed and we mutually agreed to not return to his office. I am devastated that after four years and ALWAYS paying whatever they asked (and more) this doctor would stop caring for my children. As a result of this incident, I now have zero respect for Dr. Gruczynski as a medical professional or person of my community!

I am in unusual situation where my son is with me on select times of the year and his mom does not…read moretake care of his doctor visits. Calling Dr. Gruczynski's office was a humiliating experience. They accused me of wanting a "vacation doctor" and refused to take me. Their response showed an extreme lack of compassion or understanding that some people face unusual family circumstances.

I have been going to this practice for many years and have never had a problem with them. Dr…read moreGolloub and the staff are excellent. Sometimes you have to wait 10 mins before going into the room or sometimes you go right away. Dr. Golloub is a great doctor who is personable with every patient and makes you feel welcome into the whole practice. He gets to know you and asks questions about yourself in the sense to make it a comfortable environment. The practice allows walk-ins as well.

I'm rather surprised by all the good reviews. I had a terrible experience with both the doctor and…read morethe staff. My first visit was pleasant enough (although I did have to wait 45 minutes) but the treatment only exacerbated my problem. The doctor wouldn't take my phone call....insisted on a tele-med appt which lasted 30 second and where is just prescribed something without asking any questions and quite obviously could have been done over the phone instead of a $225 30 second face to face. I paid the bill but the staff didn't properly credit my account. When I called to rectify the woman I spoke with actually yelled at me! For their mistake. Go elsewhere....there are plenty of good doctors with nice and competent staff.

Dr Kelly is my hero. I suffered terribly with a very painful and debilitating condition that went…read moreundiagnosed by four different sports orthopedists and two other medical doctors. At my first visit with Dr. Kelly, he finally diagnosed my injury as a sports hernia and validated what was ignored by the other physicians. He is compassionate and truly cares about treating the entire patient and not just the condition.

Dr. Natalie Graziano is one of the most kind, attentive, and compassionate doctors I've ever had…read more She truly listens, never rushes, and always makes you feel seen and cared for. Her sweet and calming presence makes every visit comfortable and reassuring. I refer her to everyone I know because she's not only an excellent physician, but a genuinely wonderful human being. Dr. Kelly is also an incredible doctor, professional and thorough. It's clear that this practice is built on genuine care and strong values. However, I do feel it's important to be honest about the front desk experience. There is one receptionist who answers the phone and tends to be unfriendly, which unfortunately discourages people, my daughter included, from wanting to schedule appointments. It's disappointing, especially when the medical care here is outstanding. Cheryl was always a favorite, warm, kind, and welcoming, and I truly miss her. Susan is also wonderful and treats patients with the same kindness and respect we all deserve. When patients walk into a doctor's office, they're often dealing with pain, fear, or vulnerability. A little warmth and compassion from the front desk can go a long way. This feedback is meant with care, and I hope it helps create a more positive and welcoming experience from start to finish, for everyone.

Primary care physicians. Dr. John V. Kelly is great. Very happy with his service. Office staff is…read morethorough and attentive to your needs. Dr. John Kelly has expertise in treating diabetes, obesity, hypertension, among other conditions. Is also affiliated with RWJ Barnabas at Clara Maass, and other hospitals in the area. I highly recommend Dr. John V. Kelly and his office staff.

I have been going there for decades, not years. That should tell you heaps. I also do not put up…read moreany doctors who feel my time is not important -- that and a "god complex" (complete with the old days when the sexy Pharma rep got to meet with the doc even though I'd been waiting 30 minutes already AND condescending speak) means I refuse to deal with that office. I have had to tell too many doctor (back in the 1980s and '90s) that *I* pay their salary, whether it is via insurance or not, and I am not paying them to be treated poorly. My time is JUST as important at theirs. Enter Changebridge. I have never had to wait, they have called me if an appointment could not happen or had an incredible wait (very, very infrequently, but it happens), I have never seen a pharmaceuticals rep in there ever (granted, it is no longer cricket for them to offer a free trip to Hawai'i any longer, but that's fine with me. My doctor is Dr. Frank Iannetta, and he has been so for the time I have gone there. I love him; he took a lot of time to learn about adult-onset muscular dystrophy (DM Type II), always offers advice, looks into any question I have, not religious and always has a laugh with me over so many different issues outside of medicine. He listens, chats, but is serious and totally qualified to help with anything. Another excellent quality is that Changebridge has relationships with so many other types of specialty medical practices that I have gotten audiology, podiatry, cardiac, pain management and so many other kinds of help. I take almost no medications (the list is 6 now, not 10 and far less than the amounts I've been on). I also go to PT three times a week, and I feel just INCREDIBLE! I go primarily to Dr. Iannetta, but any doctor there is just wonderful. My husband and I both go; he really likes to go to Dr. Pallay, who is very medically knowledgeable, but he is focused on the medicine and not a "chat" kind of doc; I love Dr. Iannetta because he is the exact opposite. Both kinds as well as everyone in-between is right for many patients. None of the doctor or nurses are any the less gifted in medicine. I know all the staff (for the most part) and speak to them all with delight. I enjoy every person there. They all bring something special to the experience. They do a lot for any patient. I cannot recommend them enough. I would not even know where to begin with how much they have done for me over...I think more than 30 years. We have lived in Parsippany now for 32 years. Before that in Fairfield, so really, I don't know. But I am deliriously happy with every visit there. You will be, too.

Never seen such a poorly ran office ever .. Pallay needs new management ASAP. Changrbridge is…read morefalling apart before his very own eyes and he's too busy to even realize it because he's too worried about the dollar signs $$$$.. that's all that man cares about nothing less or more ! So if you want a primary provider that actually cares about your health and well being this is NOT the office for you ... run as far as you can!

Dr Maxx is one of the most knowledgeable and caring doctors that I have ever known. I should know,…read moreI played football for 24 years, and have seen my fair share of doctors. If you want a doctor that truly cares and has a staff of some of the nicest people that you'll ever meet, then Dr Mazz is your guy!

I went to Dr. Mazzoccoli for a yearly physical Do youCan you help me take the types of tests. It…read moretook a month for me to see her review all of the test results. No one could believe it but it's .Can you help me take the types of tests. It took a month for me to see her review all of the test results. No one could believe it, but it took a month that I could not get the test results right away. And when we discussed the test results, he did not mention prediabetic for high cholesterol can you help me take the types of tests. It took a month for me to see her review all of the test results. No one could believe it, but it took a month that I could not get the test results right away. And when he discussed the test result, he did not mention pre-diabetic . He just said everything was fine a little high cholesterol nothing to worry about. As I left the office, I was handed a copy of the bloodwork as I reviewed the blood work. I saw a lot of problems and so I looked up the previous bloodwork and sure enough it's suggesting that a pre-diabetic. I would think that's important and that the doctor should've discussed this with me. They set up a bogus appointment. There was no reason for me to go to this appointmenThey set up a bogus appointment. There was no reason for me to go to disappointment yesterday. Therefore I will not They set up a bogus appointment. There was no reason for me to go to this appointment yesterday. But Ibut I took the paperwork and I was asking questions, and with total discussed. He told me that for my height 137 is obese But I need to stop eating meat which I only eat chicken. But he could not even look at me as he use the word like as he was trying to tell me I was fat I have a size 8 I have some meat on my bones, but I don't consider myself openings. The women in his office or pretty chubby so I wonder how they feel working for this man who considers them obese . He has no bedside manner, but heHe has no bedside manner, but the office said they did something wHe has no bedside manner, but the office said they did something with He has no bedside manner, but the office Should not make ashould not make appointments. If they know there's no reason for it mean I wasted an hour for what this was a fraudulent appointment. There was absolutely no reason for it. miscommunication between the doctor and you I don't know what happened, but very annoyed, that my valuable time was wasted. And just because And just because the doctor doesn't understand about their not educated and Alexa sensitivity they still should research further and get to understand it because I'm sure I'm not the only patient with this condition.

Dr. Brancato and her team are absolutely fantastic. They are highly organized, profesional and…read morecourteous. I have seen her for many years and she always makes me feel comfortable and I trust her expertise. She listens to your concerns, provides options, and helps you to decide the best course of action. The office is immaculate clean and staff is always friendly and welcoming. Dr. Brancato clearly cares about her patients and wants the best for them. I Highly recommend Brancato Medical if you are looking for an excellent primary care.