We had our beautiful house on the market for nearly 2 and a half months with another realtor and…read morecompany and we were frustrated with not seeing any results. One call to Chuck and we knew he was the right person for the job! He eased any concerns we had, was open and honest with us and had our home back on the market and sold within 2 days!! I can't recommend him enough to anyone looking to sell their home. Don't trust another realtor like we did. Don't make that same mistake. Call Chuck and start packing your bags!

From the owner: Cape Cod's Realtor, full service real estate office. We are located in Osterville, MA.read more

I used this agency to manage two rental properties. Over the first six months that I used them,…read morethey were only able to find one renter. When I asked what was going on, they had a lot of excuses, but no leads. Just to test the market, I put an ad on Craigslist, and was immediately snowed by more than 100 emails. I ask to have another agent help, and he was able to immediately find a renter for each property. Both renters were terrible - not wanting to pay or take care of the space. Kinlin Grover was unwilling to help me to get these renters out. Over the year that I had Kinlin Grover 'manage' for me, they were never able to really find a renter, and they cost me about $25,000 in lost rent. Terrible customer service!

The whole office is so helpful, knowledgeable and a pleasure to work with. Finding a home in this…read morecrazy market was so stressful, yet my agent was ALWAYS available for home tours. Their responsiveness was incredible. If they didn't pick up, they always call back, diligent in & well versed at dealing with other real estate agents (this alone is a huge asset). Overall, I would strongly recommend Upper Cape Realty to anyone looking to buy or sell a home, they walk you from showing to closing!

From the owner: Real Estate Servicesread more

I am not sure why I had such a drastically different experience with Daphne Lowe than the rest of…read morethe reviewers. Perhaps it was the relatively low asking price for the home we were trying to sell and her resulting lack of interest in such a small commission. If this was the case, I would have rathered that she not agree to be our seller's agent. Specific issues with Daphne Lowe: 1. We never received information on comparable units. From our own research, comparable units sold for about $400k, yet she listed it at $385k. She lied about selling the condo across the street in the same association. 2. She listed the property at $385k and then lowered the price by $20,000 within two days of listing it. I am not a real estate expert, but as a home buyer, if I saw this happen for a home that has been on the market only two days, I would assume something is wrong with the home. There was absolutely nothing wrong with the home - the biggest finding from the inspection report was that one of the window latches was loose. 3. She rushed through the whole process, showing the house only a few days after listing it even though she only received 5 showing requests (see number 2 above). 4. Communication was lacking. We did a remote closing and she forgot to let us know when the closing was finished.

I can't recommend Daphne enough, or her most excellent team. When my wife and I first started…read morelooking for homes in the area, we were unsure of what we wanted, unsure of our timeline, and were in the first trimester of pregnancy with our second child. We were thinking about work stability, commuting distances, community, schools, and everything else that presents themselves as touchpoints for a young professional family. Daphne took such time and care and patience with our unique situations, got to know us personally, and really helped hone in on what we needed. She helped us to really discover in ourselves what was important to us. We were probably not the easiest clients, as our search ran hot and cold, through the birth of our child, and through some seasonal and geographical shifts in our search criteria. When it came time for us to be ready, we placed our beloved farmhouse on the market with Daphne, and began the wait. It had been on the market once before, when my wife and I had moved out of the area several years earlier, and didn't sell. While we were grateful to have a place to come home to, we knew this time it needed to sell for us to comfortably move on. Daphne and her team took an incredibly insightful and professional approach to marketing and showing our home in what we had deemed to be a difficult market. Her photographer and his skill set, along with the staging of the home was far more purposeful than we had experienced with our previous realtor, and the pictures and web presence showed what that difference in quality made. With 14 showings in the first 10 days, we knew we had made the right decision. With her constant reassurance, and willingness to be flexible with showing schedules (now with us having 2 young children!) she was able to put together the perfect buyer at the right price in a very short time. Now the pressure was on for us to find our dream home in a limited time frame, and from the constant market watching that Daphne had done for us, plus our relentless internet searching, we quickly landed on what would become our dream home. Working through the offer process was incredibly efficient, and with her knowledge and support, we sailed through the process, and closed without issue. We are so grateful to Daphne for her time, patience, and expertise that lead us to the next wonderful chapter in our lives. She has now become a part of our family. I encourage you to consult with her and wholly credit her with making the process so stress-free and successful. Sincerely, Tim Reiter Suicide Six Ski Area General Manager

Serena is a world class real estate professional…read more I reached out to her with a referral for a listing opportunity with a high valued client from one of our Sr. level business partners. Serena not only immediately handled the opportunity, she has stayed in touch since making contact with client and started the process moving forward. It is my experience that Serena is among the highest tier agents in her personality, her delivery, her expertise and willingness to achieve great outcomes for all involved in my more than 40 years in the real estate profession as well having invested many days myself at KW in my past. In the end, Serena is a 5-star agent in a 4-star world. Blake Vartanian Realty Pro 100 - CEO/Co-Founder Orange, California DRE license #00871999

RUN from this place. Serena Piccolo-Smith is the epitome of a con artist. She has a rehearsed sales…read morepitch that she has practiced, do not believe any of it. She promises you she will do everything, but yet delivers on nothing and then upcharges you for everything you did not agree to at closing. She sneaks in her charges, for example...cleaning charges for an already spotless home, for yard debris clean up although there was nothing in the yard to clean up, to clean out paint cans in the basement, which the new owner will need to match paint, etc. She sneaks in these fake charges prior to closing, with fake invoices for payment for extra expenses. I could go on and on, she will take it out of your closing without your approval and without you ever knowing or steal your repayment deposit money. Her real estate license should be revoked!!! Oh and she is very good at defending herself as you will see her do here. I DO NOT RECOMMEND THIS TEAM, due to her. I had to report her to my closing attorneys to make them aware of what she was swindling me out of. SHE IS NOT TO BE TRUSTED.

Professional, honest and every easy to work with. Listens to your needs and comes up with options…read more We reached out to her on a Wednesday, she came over and we reviewed the process. We had an open house listed on Sunday! She is a great communicator, with high energy and simply a very nice person. Her goal is to take the stress out of moving! She is the best of the best. There are a lot of choices out there, you will be extremely happy working with Lori!

Lori was a fantastic agent to work with. I am an out-of-town buyer, and Lori went the extra mile to…read moreinsure that I was in the loop at every step of the process. She became my arms/legs and we worked very well together. She was patient with me and took great care to insure all my questions and concerns were handled with the sellers and purchase. She is a great communicator and a delight to work with. I HIGHLY RECOMMEND!

My wife and I honestly feel so grateful to have Mason Hickman as our realtor. After having an…read moreextensive conversation with him months before we even began our search to find a home in Sandwich, MA, we knew he was the perfect fit for our family. Mason is extremely knowledgeable about real estate on Cape Cod. Our satisfaction with the process was his top priority. He made me us feel so comfortable and taken care of throughout the entire home buying experience (and always greeted our kids warmly and made them feel included). He is trustworthy, personable, intuitive and full of integrity. Throughout the process, my wife and I would comment on how lucky we were to have Mason advocating for us and looking out for our best interests because he really cares. Mason found us a home off market and we were able to smoothly and successfully close on it. He's truly a wonderful person, and someone we now consider to be a friend as well. I cannot recommend Mason Hickman enough.

Mason was a fantastic realtor to work with, especially for our purchase of an investment home on…read morethe Cape. He listened to what we wanted, understood our expectations, and found us a great place, all while talking through different options to rent and reviewing comps in the area. He invests himself in the Cape, which is a huge bonus to us. He was looking out for us at each step of the way--his advice was honest, which is invaluable. When we looked at homes, he would give us his views, even if they were negative, which is hard for many realtors to do. He also negotiated a great deal well below asking. In short: hiring Mason was the smartest decision we made in the home-buying process, and we look forward to more deals with him in the future.