It's honestly hard to figure out where to go for veterinary care because most people only leave reviews when they're upset or something went wrong. Usually it's tied to a really emotional situation, like a pet being very sick or passing away, so the reviews can skew negative. You don't see many people jumping online to review a routine visit or shots, especially when it's already expensive and feels like paying for human healthcare without insurance.
I did a lot of research on Yelp and other sites trying to find a good place to take my 5-year-old Maltese mix for a follow-up on possible heartworm. I started calling around since I wasn't even sure which places actually treat it. The first place I called didn't and wanted to refer me out, so I kept going. On about the third or fourth call, I reached Farrell Animal Hospital.
The woman who answered was very kind, took her time, explained the process if my dog did have heartworm, and made me feel a lot better about the situation. Most importantly, she confirmed they could treat him there and I wouldn't have to be sent somewhere else, which was a huge relief.
I was able to get an appointment first thing the next morning. They even had same-day availability, but I couldn't make it work. When I got there, everything was very organized and I didn't have a long wait. Unfortunately, my dog did test positive for heartworm, even though he's been on preventative, which was honestly shocking after all these years of owning dogs and never dealing with this.
The staff walked me through everything step by step. They explained treatment options clearly and handled all the next steps right there, including x-rays and confirmatory bloodwork. It really felt like a one-stop shop, which was super convenient, especially since it's close to my son's school. We were in and out in about an hour and a half, which is impressive compared to other vets I've been to where you can sit for hours. The emergency clinic I used to go to would easily take five to six hours, and I'm not even sure the care would be better.
What really stood out was the follow-up. They called me with results over the next couple of days, and it was actually the doctor calling, not just an assistant. That almost never happens, even in human healthcare, so I really appreciated that.
I asked a lot of questions and even added another pet last minute just to be safe. I was definitely stressed, but they were patient, helpful, and never seemed annoyed. They did a great job explaining everything and making me feel more at ease about the treatment plan.
Overall, I'm really glad I found them. It's convenient, efficient, and the staff genuinely seems to care. It's not some overly fancy place trying to impress, it's just solid, good care, which is exactly what you want in a vet.
We'll definitely continue treatment here, and I feel like we've found our new vet. I would absolutely recommend Farrell Animal Hospital for both treatment and routine care. read more