Excellent attentive staff on arrival. Efficient…read more Collected info in a professional manner. Dr Jamali is very warm and embracing and supportive. And knows what to ask and doesnt waste time As I Doctor, I appreciate his approach. And the guy is awesome . Really knows his stuff. I am UCLA trained, and he is as good as anyone at UCLA or Cedars. Why drive, when the best is right here.

I've just recently started seeing the doctor here and so far I'm pretty satisfied with the level of…read morecare I have received over several visits. The office is as clean as you would expect and the staff is very welcoming and friendly I'm a 71 year old man with heart issues so I'm sure I will be back but it's all good

Dr Rafii did a great job explaining my wife's m ducal condition and patiently answered all my…read morequestions. I am not easily impressed but he impressed me very much. Thanks Doc.

I could NOT be more pleased with Dr. Rafii and he has gained a new patient for life. I have a…read morenon-heart related surgery scheduled for Monday (9/15) - but will be traveling for business from 9/6-9/12. During my pre-ops this week, I was cleared by required labs, chest x-rays, and primary dr. appointments. The one obstacle was a surprisingly low heart rate - which cause the pre-ops to not approve the surgery (as heart rate can lower during operations - so going into it with a low hear rate can be dangerous). I was referred to Dr. Rafii - who called me directly early Friday morning (9/5) and fit me into his busy schedule an hour later. This was my only chance to be seen/approved before traveling - which would have caused tremendous hardships rescheduling the upcoming surgery. Everyone in Dr. Rafii's office was extremely nice, competent, and timely. All exams were performed in detail and explained to me clearly. Dr. Rafii reviewed all and approved me - understanding that a low heart rate can be caused by a tall/athletic style - which fits me perfectly. He sent an approval electronically to my surgeon right away and I was able to walk to my primary care doctor's office - to approve the remainder of the requirements. Dr. Rafii was personable, deeply specialized, and went out of his way to do this for me - when he didn't have to. New patient for life!!! :)

Ok. Lets cut to the chase. You're Yelping cardiologists. That usually means something major is…read moreabout to go down. Whether for you or for someone you love...its time to take some action. That's where I was 2.5 years ago. A fellow co-worker of mine died at work because of a heart attack and it motivated me to examine my health. My family history is riddled with early heart disease and strokes. I had extremely high cholesterol, fatigue, chest pain, and other classic symptoms but being a young 46 year old at the time, and not overweight, I figured I was just overworked and stressed out. While that was true, Dr. Ben-Zur quickly gave me a reality check that something more was going on. He rapidly diagnosed my problem and convinced me that I needed an angiogram. That test showed that I had 2 blocked arteries at 100% and another at 95%. A triple bypass was drastically required. Throughout all of it, Dr. Ben-Zur was there supporting me and my family through the whirlwind process. As an interventionist, he didn't perform my bypass, but he helped me find a thoracic surgeon, and now Dr. Ben-Zur currently provides all of my post surgery aftercare. I owe him my life because I was on the fast track to a full on heart attack. We've formed a great health care relationship. Trying to find a cardiologist is difficult. There are so many choices. Who do you trust? Is this person knowledgeable? Are they personable? Can I depend on them with my life? Its these kinds of questions that actually prevent you from doing something because dealing with heart issues is scary. Its so easy to deny and think those chest pains are nothing and going to some random doctor in the phone book is sketchy at best. So, take these questions out of the equation and visit Dr. Ben-Zur to be certain. If you have a heart problem, he'll find it. He'll run the proper tests, you'll feel comfortable and I promise you he'll help alleviate your anxiety regarding your heart issue. Dr. Ben-Zur's team is also top notch. Incredibly personable, friendly, and always looking out for your best interest. They helped me with filing my disability claim during the recovery process. They keep me motivated to exercise and eat the right things. The office is relaxing and inviting. The walls are covered in photos and testimonies of the people who's lives Dr. Ben-Zur has saved. Take confidence that you're in the right place. Quite simply, he's the doctor you're looking for.

Excellent location right on Ventura Blvd, but parking is primarily on street parking.read more

I highly recommend Dr Jamali as not only is he very pleasant but extremely knowledgeable and…read morethorough. I am a patient and know have my husband under his care too. The office is very clean and employees very nice and super efficient. Great doctor!!!

The doctor, office and staff are friendly and efficient. The doctor took the time to listen and…read morecreate a treatment plan.

HORRIBLE service. I waited over two months for an appointment with this doctor and even took the…read moretime to confirm my appointment the day before because they didnt. Just five minutes after confirming, I received a call from the office informing me that the doctor was on vacation and that my appointment would need to be rescheduled if I wanted to see the doctor. The next available appointment was not for another month. This level of disorganization and lack of respect for a patient's time is completely unacceptable. After waiting months to be seen, having an appointment canceled at the last minute due to poor scheduling is extremely frustrating and unprofessional. Patients deserve better communication, better planning, and basic courtesy. I am beyond disappointed with my experience and would not recommend this office based on how they treat their patients' time.

I had polyp and turbinate reduction surgery yesterday, and the experience was beyond anything I…read moreimagined! Absolutely NO PAIN during the procedure!!! I was given one Percocet and one Valium to take an hour before the procedure, and he numbed the inside of my nose prior to the surgery, so therefore, no pain! His team postop was remarkably helpful and kind.

I have been a patient of Dr. Cohen's since 2023, and have in the past written a stellar review for…read morehim. Unfortunately things have greatly changed. I had a severe sinus infection, which I get on occasion. I have been suffering from sinus issues since I was a child. When I called his office I was informed he had no appointment for several weeks, but they would put me on a waiting list. I was never called back. I recently received a reminder notice for my "annual checkup" made the appointment. When I mentioned this to Dr. Cohen he was quite dismissive and explained to me that he is only doing procedures and I should be calling my internist for these type of issues. I was quite taken back since he is an ENT and that is what ENT's typically deal with sinus issues. The next day I called the office manager to make sure that what he told me was correct and I did not misunderstand him. She then explained the same exact thing he told me. In other words I need to find another ENT that practices what a ENT does, help patients with chronic sinus issues. I was very fortunate to find another office that has been wonderful and caring. Their office is incredible and they also have the ability to do full sinus exrays and spent a great deal of time with me showing me why I have these issues and have scheduled me for a balloon procedure which was very obvious from the x rays. Dr. Cohen is a great Doctor, but his new office practice is quite unusual.

Dr Emrani is my hero. I cannot express enough my admiration, gratitude and respect for Dr Emrani…read more He genuinely cares for and about his patients beyond the basics. Knowledgable and well informed. He practices and offers the latest treatment plans at the highest level of information so you can be assured you are getting the best care for whatever your condition is. Almost wvebasic test always reachable. And responsive Such respect for special Dr who cares about his patients

No, I felt scam like in this office paid almost $4000 for two ultrasounds for my blood been taken…read moreand paid by my insurance and seen a doctor for two minutes. He never reviewed the medication I took nobody ever called me with the result of my blood work For me. It's look like this office. Only care about taking your money, but not about your health really really disappointed.

My brother spent 44 days in the ICU at UCLA West Hills Hospital, and I wanted to take a moment to…read morerecognize the incredible team who cared for him during one of the most difficult periods of our family's life. While every member of the ICU staff treated my brother with compassion, professionalism, and dignity, I would like to especially thank nurses Eric, Randy, and Olga, ICU physician Dr. Kakal, social worker Heather, and the entire ICU team for the exceptional care they provided throughout his 44-day ICU stay. Each person brought something unique to our family's experience. Olga was a source of comfort and reassurance whenever I felt overwhelmed and needed guidance. Eric showed extraordinary patience and gentleness with my brother, even on the most difficult days. No matter how challenging the situation became, he treated him with kindness and respect. Randy had a special way of connecting with my brother and earning his trust. When my brother wasn't listening to the rest of us, Randy somehow always knew how to reach him. Heather, our social worker, helped guide our family through difficult decisions and conversations with compassion and professionalism. Her support during an incredibly challenging time was deeply appreciated. Beyond providing excellent medical care, these individuals supported our family through an incredibly difficult journey. They reminded us that healthcare is not just about medicine, it is also about humanity. I would also like to recognize the volunteers at the visitor check-in desk on the first floor. They were always welcoming when I arrived to visit my brother, and after his passing, they showed our family tremendous compassion and kindness that I will never forget. My experience in the ICU made me proud to be a UCLA alumna. I will always be grateful for the care, dignity, and respect shown to my brother and our family. Thank you from the bottom of my heart.

Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!

Arythmia specialist Very thorough…read more Caring Answers all question you have Clean friendly office

My family cardiologist found that I had atrial flutter 100% of the time and at risk for Atrial…read morefibrillation. He said I needed an Atrial Ablation procedure and recommended Dr. Ong. Dr. Ong did the procedure at West Hills Hospital; in a room staffed with 5 busy nurses, a giant monitoring screen and filled with technical equipment, designed to map, monitor and control the procedure. It was supposed to be a simpler procedure, right ventricle, I believe. But Dr. Ong saw in his mapping of my heart that additional ablations were required and did them all, insuring a perfect result. I've waited for 9 months to be sure of the result. I saw Dr Ong for my 9 month checkup , yesterday, and no flutter or fibrillation exits. He did a first class job. Dr. Ong also has well trained office staff. They know the monitoring equipment well. Zoey was my primary contact. She was competent, patient, and personable. I should add that Dr. Ong has a quality I have found in other Asian doctors...low on touchy-feeling and hand holding, but high on technical competence. Personally, I'll take the competence, my wife can hold my hand.

Shout-out to the Best Primary Care Team!…read more First of all, I'd like to thank Dr. Schenkel, Mrs. Schenkel, and the amazing medical assistants. You are all truly rock stars! Dr. Schenkel, you are the best of the very best, and I'm so grateful to have found you here in West Hills. Your dedication, compassion, and professionalism make such a difference. Thank you for your outstanding service in the field of medicine. You are a truly valuable member of our community!

I have been a patient of Dr. M. Schenkel for four years. Recently, however, he has been…read moreconsistently at least 30 minutes late to appointments. When he arrives, he often seems unprepared. I have to remind him of my medical history. In addition, just a few minutes into the visit, the office manager, repeatedly knocks on the door, urging him to wrap up every five minutes so he can see the next patient. That said, the front desk staff are always nice and friendly, which makes checking in and interacting with the office pleasant. Experiencing a doctor who is frequently late, unprepared, and rushed feels unprofessional and leaves me concerned about the quality of my care.