Very good service, and responsiveness. Omar provided home service for me for my elderly parents…read moreto get a new monitor hooked up and troubleshoot drive issues. We are very happy with the service and expertise, We highly recommend Performace PC.

I was having problems with my Spectrum Router. Having problems connecting in my basement apartment…read more Omar came right out when we called him. He saved me money by not having to pay for a booster. And he charged me a nominal fee. I would highly recommend him for all your computer needs

Knowledgeable and friendly. Won't waste your time promising things they can't deliver!read more

This guy is great!! He is fast and knows his business well ... wonderful experience taking my…read morelaptop to him...

If you value your computer & information, take it to someone else. Plan & simple. I'm only adding a…read morestar because I can't review without one.

All I have to say is WOW! And THANK YOU to Paul. I am a remote worker here in the mountains of…read moreSautee. One of the things always in the back of a remote workers mind is "what if my computer goes down and remote IT can't fix it...". Well look no further. I was about to make a TERRIBLE mistake and have to take two days of PTO by taking my laptop into Cleveland to "IT Computer and Phone Repair" as they could not get to my computer until the next day. Something didn't sit right with me with their reviews as well. They seemed to be done by the owner, and the only honest ones were not good. I decided to do one more quick search on Yelp and that's when I found Paul. While I was on the phone explaining the issue, he asked me to text him my name and address; which at first I found odd, until he told me he was on the way to my house right then to get me back up and running! That's right, within one hour of calling Paul he showed up at my door with his tools to get my computer all tuned up and working again. He also knows his stuff too; this is clearly his career as I bounced a few questions off of him that he was able to explain with such depth and aptitude that it was clear to me he has passion and knowledge for tech - skills one does not simply just get by watching YouTube videos. The professionalism Paul exuded made me feel comfortable with him immediately in my home. He was able to diagnose the issue and fix it within 30 minutes, not days like the other guys. On top of that, he went ahead and cleaned up my laptop for me as I process a lot of data; and he did it all for an amazing value. In fact, I was in shock with how affordable Paul was, especially considering he drove to me the day of. Now, my computer is running better than ever, I didn't have to miss work and take PTO, and I didn't make the mistake of being honeypotted into a shop that would have had my computer for days. Paul, if you read this, again, thank you so much. I was freaking out and panicking as this is my livelihood and income source, and the thought of having to reschedule clients and miss work before Memorial Day weekend had me in a tailspin. Again because of you I'm back at work the same day I had my computer issue. To anyone reading this - this is your guy. Don't go anywhere else, you won't need to as Paul comes to you. Words cannot genuinely express the professionalism, speed, affordability, and knowledge that Paul brings. This is his career, and it shows. Thank you again, and Cheers Paul!

I was in a really tight spot as I am a remote worker. Unfortunately, my computer completely crashed…read morein the middle of the day during work. I called around to some local shops and all of them required me to drop my computer off and they wouldn't be able to get to it until the next day. And today's day and age that is just unacceptable especially when it cost us paid time off. I discovered Paul based on his glowing reviews, and boy are those reviews accurate. I called Paul, and he immediately asked me where I was located and was to my home in the hour. Within 30 minutes he had diagnosed my issue and even took the time to sit me down and explain the issue, and how he fixed it. This is clearly an individual who cares about his profession. Not only was Paul a consummate professional, but he was timely, kind, And beyond affordable for what is basically on demand IT service to your house up in the north Georgia mountains. You just can't beat that level and quality of service. Thank you so much, Paul; any issues moving forward you are our guy! Look no further if you're reading this!

Honest reliable and is very fair-minded. Hell give you your money's worth. Carlos is very patient…read moreteacher.

From the owner: Our computer repair and home automation business stands out from the competition in several key…read moreways. Firstly, we prioritize personalized service, taking the time to understand each customer's unique needs and providing tailored solutions. Our team consists of highly skilled technicians who are not only experts in their field but also dedicated to delivering exceptional customer service. Secondly, we offer a comprehensive range of services, covering everything from basic computer repairs to advanced home automation installations. This means that customers can rely on us as a one-stop-shop for all their technology needs, saving them time and hassle. Additionally, we stay ahead of the curve when it comes to technology trends and advancements. We continuously invest in training and research to ensure that we are offering the latest and most innovative solutions to our customers. Furthermore, our commitment to quality is unmatched. We use only the highest quality components and equipment in our repairs and installations, ensuring reliability and longevity for our customers' technology systems. Finally, we pride ourselves on our transparency and honesty. We believe in upfront pricing and clear communication throughout the process, so our customers always know exactly what to expect. Overall, our combination of personalized service, technological expertise, commitment to quality, and transparency make us the top choice for anyone in need of tech services.

never could get a hold of him. or any replies from any other IT tech in Crossville,TNread more

From the owner: I repair all makes and models of computers. I Repair…read moreLaptops! Jacks, Broken Screens, Etc. Great Competitive Pricing Custom Built Computers Hardware Repairs, Upgrades, and Preventative Maintenance Software or Hardware troubleshooting specialist. Virus removals and Operating System Reloads Remote Assistance Available via Internet. Onsite Networking Available during set hours Full Service In-Lab Computer Shop! Computer Lessons available - $35 hr. Minor Data Recovery Available In-Lab Only Free Quotes on almost all projects Competitive and Affordable Rates Residential or Commerical Same Great Price Need Remote Assistance via Phone or Internet?

All I can say is "WOW"! I was in the store two times today to get help with my technical trauma due…read moreto old age! They should be voted the best customer service in Cookeville! The guys that helped me were awesome and solved my problem in just a few minutes! And their prices are more than reasonable!

They are amazing and thorough and explain everything very well. It is obvious they want to help as…read moremuch as they can. (Thank you Devon for saving my life during finals season.)