Racquel is fawesome! Awhile back I fully accepted that customer service was dead. However Racquel…read moreproved me wrong! She went above and beyond to get a check verified near closing time and called me to let me know she finally got through. I rushed back to get my check cashed and she ended up staying a few minutes late for me. When was the last time you heard of anyone doing anything close to this.Thank you Racquel!!! Don't ever change-the World desperately needs more people like you!!!

Weekend of August 2-3, the employee "Raquel" arrives late so they open about 10 minutes late. They…read morehave a slow-moving line and when I finally get up there, their money order printing machine dies halfway through my transaction. So Raquel fiddles with it for a while and ends up having to call their tech support--TWICE!!! She finally sends me to the next window which she should have done in the first place! The other employee completes my transaction and doesn't even bother to give me a "disculpe" for having me wait FIFTY MINUTES!!! Pathetic. Never going back!

Cynthia was extraordinarily helpful in getting me a loan! I absolutely needed the help at the time…read moreand the ease and simplicity of the the process was such a positive experience for me! It's good to know if I ever need a loan again that I can always be taken care of with the same care and service. Again, thank you folks! I appreciate you.

This place is a scam please don't give any of your information to them they will not help you if…read moreyou have bad credit don't even think about going that way they do discriminate a

This place sucks. Not based on what they offer but how they treat people. The manager was rude and…read moredisrespectful. Unsympathetic to the reason someone comes to them in the first place.

I went here during my hour break from work after calling in advance to ask about the requirements…read morefor the payday loan. Once I got there I fill the application fairly quickly since it's just the standard information. After everything was signed and filled out the employee started to copy my license pay stuband check which is normal I had no problem with that whatsoever. She then started to call every single phone number I had written down on the application which included my home phone my work phone my cell phone and every single one of the references I had listed which was 5. I have been too many cash cash advance places none of which called the references nor my home nor my job. the call on my cell phone is obviously understandable. Even though I dislike the fact that this company likes to put your personal business into light and show everybody that you're in need of money,I still waited the long 40 minute process that it took, once the employee had put everything into the computer system a page prints out where there is a X next to the spot that apparently declines me and direct me towards a number that I can call for my consumer report, after leaving this place in a more negative mood before I walked in. I decided to call the number that the employee directly towards, once I spoke to one of the representatives he proceeded to tell me that he saw no discrepancies no signs that I had never skip to pay on the loan or anything negative on my file.which made complete sense to me because I have visited other cash advance businesses that all qualified me for the maximum California limit of $255. so I just went a little ways down Massachusetts ave and visited California budget finance the lady that helped me there was extremely efficient at her job it was a smaller application process but she only took 5 minutes to input all information, where after the system approve me for the maximum California loan of 255! (crazy right!) I showed up late to my job by 10 minutes and in my head I was regretting the entire time that I spent in the check into cash. This is my personal experience that has made no sense to me. I do not recommend this place you do not have to take my word for it . please go .experience it yourself P. S. I spent less than 15 minutes in California budget finance they are awesome with a capital of Awesome

There's a over weight dark eye brow lady that works here who has terrible customer service. I went…read morein trying to cash a large check and from the start the lady was giving me attitude because she thought it wouldn't go thru. They called multiple agents to see if the check was fraud and every company they called to verify said it was valid and they ended up saying corporate said they can't cash the check after I had called and asked before I got there to see if we could cash a check over 15,000 and the lady said " we can cash any amount of money here". I really believe this lady should be fired!! She should get help and look for therapy or choose a different job where she doesn't have to deal with clients. Very disappointing experience I do not recommend at all I am never coming back

Great Customer Service & Helpful Went To Cash My Check Here He Lowered The % For Me That Was So…read moreThankful Of Him Great Customer Service Cant Remember His Name But He Was Awesome 4Days Ago

Sophia was very helpful and has always been kind and respectful every time I've come in to loan.read more

I had an outstanding experience at Advance America, and I want to recognize Sophia for her…read moreexceptional customer service. When I arrived, the office was on its scheduled break until 2:00 PM. Even though I was waiting in my car, Sophia noticed me and made sure I was taken care of as soon as she was able. She was friendly, professional, and made me feel genuinely welcomed from the moment we spoke. I also ran into some issues with the app, and Sophia patiently walked me through everything until it was resolved. She never made me feel rushed and went above and beyond to make the entire process smooth and stress-free. Thank you, Sophia, for your kindness, professionalism, and for making me feel seen and valued as a customer. And I also want to apologize for rushing things--I truly appreciate your patience and all of your help. Advance America is fortunate to have someone like you representing their team!

Came here with my hubby for a payday loan since money tree wasn't the best idea. We felt so helped…read moreand relieved here!! It wasn't a long wait didn't have to fill out a big ole application. They had a big place for my kids to play around. Its a cute little shop. Only pain in.the ass was we had to go to the bank and print out blank checks but other than that we felt very helped and was able to take out the amount of money we actually needed not depending on how long you had a bank or how much you get paid... and free keychain was a plus!! I.definitely know where we can come when we're in a tight situation. Thank.you so very much to the staff !! You ladies really helped us out.

I am very very thankful to OneMain Financial for helping me in great times of need. Ruben is a…read moresuper professional, knowledgeable, and creative thinker who searches for the best solution for your situation. The staff are amazing, always busy talking to their clients and I love their sweet voices, it puts me at ease, it feels like family. I trust them because of their kindness and flexibility to effectively meet their clients needs. Forever grateful!!!!"

Great Service, will definitely come here again when needed. Totally recommend. Girls were nice and…read morehad great smiles.

How do i begin to explain the horrible rude service my wife and i received???? First off ive been…read morethere twice.....same lady attended to me. First time her indifferent attitude and rudeness didnt faze me. I figured she had a rough day...Well she was even more rude the 2nd time! She rifled my wife with questions about her relation with person we were sending money to etc. Ect........felt like we were being interrogated. RUN away from this business....they dont deserve your hard earned $. Going to take my business elsewhere.