I have had minor work done here previously and been quite pleased. Stopped in tonight to fix a…read morewatch band whose pin had come out. The store was quiet, so they worked on and fixed it immediately at no charge. I will be sure to come back for services that require payment. Very friendly staff. Thank you!

I went here while I was shopping around for a new engagement ring. The lady assisting me was super…read morenice and so helpful. She took her time with me and seemed like she really enjoyed her job.

I inherited my grandfather's coins, knowing they were valuable and went to Scott's to be offered a…read morelittle over $200 I passed and went to eBay and what not and I made a couple thousand but in reality lost thousands before realizing what I had now going through Pcgs I plan on setting a new record for grading and auctioning. Most of my coins especially 1863 Indian head. Avoid Scott. Very untrustworthy people bad business I went to them and hopes to be appraised would've had better luck at a random pawnshop. Take a look at these nice high MS grade coins. They only offer me $200 for.

Scott was very kind and helpful. I had never been there and I took some coins in based on a…read morerecommendation from a friend. I feel he was fair and honest.

I have been going to Romantica Jewelry for years now,never to to be disappointed!!! The family…read morethere are warm and inviting and very knowledgeable. I mainly go there to sell gold and silver and they are transparent and very fair. They also have a very nice selection of regular to top end jewelry at very reasonable and competitive prices. I would recommend these guys if your shopping for a special gift or if your looking to sell some broken or unwanted jewelry or precious metal items. The way things are today I greatly appreciate good service and fairness and these guys hit it out of the park. Thank You

Awesome and honest family run business! Beautiful jewelry. Honest and fair when scrapping…read moreprecious metals.

Went in there to receive a cleaning of my ring and to get a appraisal for it. The lady at the…read morecounter was so nice, explained what the ring was worth, and showed comparable rings. Informed me on how much it would be to get a upgraded diamond (did not push it on me, I asked before I was about to leave). Cleaned my ring for free, so it did not cost me a dime. If I decide to get a written appraisal for it she told me the price, which was VERY reasonable. I would recommend this jeweler to anyone looking for a customer friendly environment. So much better than any chain store where sale associates tend to push things onto you. Support local businesses that really do have customer service, something that seems to be dying out.

I finally shopped at this store recently!!! Soooo impressed !!! The prices were right and the staff…read morewere super friendly and helpful! I can't wait to go back and find more awesome deals!!!! I love my new discounted finds and can't believe I've been missing out !! :) they get new items everyday so my biggest complaint is that the location isn't closer to my house !!!

We came back to the store today and both cashiers were nice and helpful. One said hi and told us…read moreabout the sale as soon as we got in the door. We bought brand-name t-shirts and shorts at bargain prices - $4.99 and $5.99 respectively. The cashier was careful, double-checked the prices and number of items. Thank you!

Absolutely, a horrible shop!! Avoid at all cost. Unsafe firearm handling. Employees and some of the…read moregoods on sale seem very sketchy and of questionable quality. Dave your time and money. Shop elsewhere.

The staff is very knowledgeable about their inventory which was impressive. I went in for ammo,…read morespoke to the gentleman behind the counter he pointed me to just what I needed. I will recommend this place to all my friends who have weaponry needs.

I've known the owner for years, he has the skills and knowledge few around do. Every visit has been…read moreprofessional, helpful and worth the time. Each of my children have received a watch (with engraving) from Doug Sofia. Whenever our jewelry store would have a watch question or repair THIS is where we've trusted to assist us. "Hands down" best watch man in town.

Oof, what a rough experience. Took a cheap Casio watch in because I thought it needed a new…read morebattery. Never been to this shop, but found it by Google search and figured I'd support a small business. Older gentleman was the only one in the shop - he took my watch and said he'd take a look. He opened up the watch and said the battery was "like new". I said, "Well thanks, I don't want to waste your time." He says, "Well, I've already got this all opened up." (!) I wait a few more minutes for him to tell me more, or return my watch. Nothing. After about 15 minutes of waiting, he finally exclaims from his workbench, "You may have to leave this here a while - I've never opened one of these up before and [nothing's going back together like it should]." I left my name and phone number and asked him to call me when it was ready to pick up. This was on Friday at lunchtime. No call comes the rest of the day, or the next day. Closed on Sunday, still no call Monday. Finally, after work Monday I go by to pick up the watch. He hands me the watch and says nothing. I say, "Did you end up putting a new battery in?" He says, "That one's like new." (So, no.) I say, "Do I owe you anything?" He says, "Well, I gotta charge you $12 for taking that thing apart and putting it back together." Here's the thing, I'm all about supporting the little guy and honoring their time. But what about my time? Dude took my watch apart without knowing he could put it back together, then never called to say it was done, kept it for three days, and didn't actually DO anything. If it was my shop, I might say, "Hey, I'm not gonna charge you today because I kept it for so long and didn't actually do any repair on it. Have a nice day. Come see me when the watch actually stops and we'll get it fixed up." Instead, the guy got his $12, but I'll never go back there again.

I rented a U-Haul truck from Springfield Do It Center in Springfield, Michigan, and had a very poor…read moreexperience with an employee. I have shopped at this location for many years without any issues, and the staff I previously dealt with were always helpful. However, during this visit, the employee at the U-Haul counter was extremely rude. I had completed the initial rental process online through my phone, and when I arrived, the mobile instructions told me to locate the truck using the assigned truck number. That truck number was nowhere to be found, so I went inside for help. When I showed the employee the number, she responded sharply, saying she could read it and that I did not need to hold the phone near her face. She also said the truck number had nothing to do with picking up the truck because I would need a key anyway. I tried to explain that the instructions specifically told me to locate the truck, but she interrupted me and dismissed the issue. Rather than argue, I left. After years of positive experiences at this location, I am extremely disappointed and will not be returning. I used to recommend this business to others, but this experience changed that impression.

I went in with my dad and the lady at the counter was VERY VERY UNPROFFESSIONAL. She was with a…read morecustomer which was fine. Then she called my dad up to the counter and he told her that the numbers weren't matching. He tried to show her his phone as proof and she very absolutely the NASTIEST customer service rep I have ever had. I worked 18 years in customer service and never ever acted so immature with a customer. Then when he returned the key the so called "MANAGER" or whatever he was didn't want to listen to what my dad had to say. Saying that he was lying. Absolutely not! You don't want to take responsibility for your staff!!!!!!! I Was there with him!!!! I have used you guys before and had the gentlemen every time and he was the sweetest most helpful customer rep. I will NEVER EVER go to you again! I will also make sure to tell all my family and friends about you guys. How sad of the world we live in. If you don't like your job go someone else!!!! Period!!!! DO NOT RESPONOD BACK TO ME!!!!!!