They scratched the back of my new car, told me they were going to 'Review it through their…read morecameras". THEY POLICE THEMSELVES. Put me off for a week, with me stopping in three times. No call backs. Just stopped AGAIN to find out I was "DENIED". Take your business elsewhere, or take a lawyer with you.

From the owner: Tommy's Express in Midland, MI is a quick, modern car wash designed to give you the best wash in…read moreunder 3 minutes. Try the WORKS, featuring Ceramic Body Wax for extra protection and a polished, showroom shine. Stop by for a single wash or sign up for an unlimited TommyClub® membership to keep your car clean year-round.

The car wash is good. Pretty much what you expect for a drive through car wash. What was really…read moregreat today is the staff there were all in great moods , enjoying their work. I love that! Keep up the good work.

Nothing went wrong. I was always satisfied with the car wash and the employees were friendly to me.read more

Don't tip. They do nothing. They recommend the Platinum of course, so that's what we did. Also she…read moreasks if we want to leave a tip. Well yes if we get more than what we pay for. But putting us on the spot to "pre tip"!? Of course we tip for services but this was a tip for what? Being nice? We passed fast eddies and they were wiping the clean car off. We were jealous lol

This is by far the better car wash in midland! The one on Joe man Blvd never sprays my car and…read morealways makes everyone get super close to each-other on the track.

I have given this car wash multiple chances to do the necessary repairs so that all of the…read moreautomatic car wash functions all at the same time. Each time I went only half of the sprayers that spray the soap on the vehicle function and even though I have made various complaints to the management of the gas station about it they say they are not connected to the car wash. But it is the same company that owns both places so they are definitely connected to the car wash. My vehicle comes out with soap stuck to it everywhere on one side of the car because the rinse doesn't function properly on the side where the soap does, and the soap doesn't function on the side where the rinse does. This could be a great touchless car Wash if the maintenance was done on it.

A Huge shout out to Seth and his crew for another AMAZING !!!! Job , Having a Golden Retriever who…read moreloves car rides also leaves a lot of hair , Seth and his crew cleaned the interior spotless!!!!! also had a wax put on what a shine Thank You. Car Doc for another amazing job

Had my windows tinted here and they look perfect. Seth was knowledgeable about what would look good…read moreand was not afraid to give me his input and suggestions and I couldn't be happier. the value was great, communication is great as he always answers right away, and he didn't even need my car very long. I even texted him in the middle of the tint job and asked if I could add a windshield brow and he had no hesitation to make it happen. 10/10 service, quality, and value!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I would highly recommend this dealership and Brandon Munsey as a sales person if your looking for a…read morenew vehicle!! I was tentatively looking at some Rams online and Brandon from Feeny contacted me right away and was very eager, without being pushy, to make sure he found us exactly what we wanted and nothing more. We went back and forth over text until I could make it in to the dealership. He was quick to respond and answered all my questions. Even though I was also communicating with other dealerships at the same time, Brandon seemed to be the most knowledgeable and attentive to my needs and wants in a new vehicle and also made sure I knew he would get me the best price possible. I set a few a different appointments with dealerships in the area with Feeny being the first one. We met up with Brandon and he was amazing, he was flexible, understanding, super knowledgeable, and made the entire process so easy for us and our family. That day we found a truck that we absolutely loved, with so many more options than we asked for. We had a tricky situation with our trade in but Brandon made it go as seamlessly as possible and it was a great experience. I don't enjoy the car buying process at all, I have done it many times but I have to say this was the easiest and most pleasurable experience I've ever had. I'm so so happy with my new truck!!