I haven't tried my XForm HG 200, I just picked it up. I will write a review on that later. I must…read moresay I thought this was a scam!! I was so scared I had been ripped off only because of the Lack of Communication!! I could Not reach anyone through phone or email. It was Very frustrating. I drove up and picked the item up myself because they wouldn't answer me. They have many orders there that nobody have picked up yet and I wonder if it's because they think they have been scammed. I almost didn't pick it up. Just pick your order up and don't expect a reply through email or to talk to a human on the phone. Otherwise, customer service at the warehouse was fine, the warehouse manager gave me his Personal email of I have and issues with the equipment. The website looked great and they sent me an invoice. All professional except for the commication factor.

Why did I not do my research by checking the reviews on this place!…read more I order an item, they sent me confirmation of my order, they sent me a tracking number... 1 week passes and the number they sent me, still shows as "label created by shipper" meaning they created a label, but didn't ship the product!!!! I contacted Canada Post - they say contact the retailer. I contact seller, they don't reply. Deplorable customer service. I suggest you pay by PayPal and not credit cards, so that when you never receive your item you can dispute the charge and let these scammers get a bad credit hit!

The experience was not even close to the best. Here's what happened. We bought an XT185 treatmill…read more(floor model), which the sales person claimed supported a remote heartrate monitor. The manual implies it does, but the sales sheet says not. The owner's manual is completely misleading on the subject and just leaves out the chapter on pairing your heartrate monitor, but discusses it. Well, it does not. Period. This was a critical feature. If I could, I would return it. So, don't expect them to know the products they sell. On delivery, they gouged the new wood floor, and left parts missing - important stuff, like screws holding the console in place, and the safety strap, and the grip caps (you know, so you don't cut yourself). It took two appointments to get the delivery and the resolution to the screws and safety straps. We're at 6 weeks and still waiting. Overall this has been rather painful and unresolved.

I had a wonderful shopping experience at Flaman Fitness recently (October 2018). I was looking for…read morea good elliptical but didn't want to spend thousands on it. I visited Canadian Tire prior and was disappointed with the quality and prices. After talking to me for a while trying to understand my needs, Ronald showed me their most popular mid price machine that I liked immediately and he gave me a really nice discount on it. Delivery went smooth and men were clean and respectful. Ronald called to ask about my satisfaction the day after. I have to say that I am very satisfied, with both product and the treatment. Would definitely shop there again and would recommend them anytime.

The service is negative. The selection is wrong. The value is bad. Hire people that know where to…read moreput your equipment. The owner Mike treats his employees who work hard for him as though they had no reason or spirit of truth in them and takes advantage of them and in a short time demonstrates the desire to have around him for a long time people who have no reason in them and no spirit of truth.

They increased the prices they now the demand for equipment is high, since every gym is closed…read more Stop buying from them this is not fair. I asked for receipts they said our system is down so they just put any number they want. I didn't buy it from them. I will take this to whoever i can so i make sure they wont do it again

Not a good experience. Spent so much time on the floor working through the purchase to go to pay…read moreand then they tell us they can't sell to us as it was sold to someone online. They don't remove items sold from the floor so what you see is not what you will get. Not a good in person retail experience

From the owner: We sell specialty home gym equipment. Knowledgeable sales associates, quality brands and a no…read morepressure shopping experience are what you can expect from Spartan.