I'm an old original Reebox Club person from the late 90s, before they even sold out so I'm picky…read more All these years later, I've slowed down, and I'm even pickier but in a different way. Mercedes Club is perfect for me. Thank you for keeping the music fairly quiet after a long day of work, and thank you for the fantastic service by management and customer service. Also a shout out for quiet lockers!!! Yes!! Every other club has these slamming lockers and I want to lose my mind. I do wish you had more healthy food options for those nights I'm too tired to cook.....but I'll take a juice any day!!! Cheers to time flying and nice people to workout around.

Perfect gym with perfect post workout activities like swimming. People are also great they don't…read morejudge and minding their own worlds.

Can't wait to swim again totally awesom everyone should really try chelsea piers poolread more

This facility is amazing, featuring top-tier equipment and great courts. However, I'm leaving 3…read morestars because of a manager's incredibly rude attitude today regarding a Gilt City coupon issue. She treated me like a criminal and brought unnecessary anger to the interaction. While the venue itself is easily 5-star, the customer service was highly disappointing.

Was visiting from out of town and needed a good lower body workout since my hotel gym was lacking…read more Decent price of 30 bucks for a day pass and the guys were very helpful. Will do it again next time I'm back in NYC. Thanks guys.

I joined NYSC in 2017 and had a great experience, especially under Wayne Richards' management. He…read morewas an amazing manager and a true professional. I regularly used the Columbus Circle and Murray Hill clubs. Unfortunately, the quality of management and customer service has declined significantly. My experience at the 34th Street location was unacceptable. I was physically harassed by a staff member, and on several occasions a manager made unprofessional comments. I changed locations to the 42nd Street club, where I had no issues, but eventually canceled my membership. I did report these concerns to the manager at the 42nd Street location, but I felt I also needed to put this on the record. There is simply no place for this kind of behavior toward paying members. Members deserve to be treated with respect and professionalism. I hope someone in senior management looks into these issues so the club can improve.

I have been a member for over a year and one of the selling points was the Sky 42nd location spa…read morearea. The jacuzzi is often not working during the day when I am available to go and use it. Previously I have asked the attendant and they said due to the amount of foam in the water it was being cleaned (at 1pm). The staff in the pool and spa area are always helpful and friendly. Today I went to the Sky location and the indoor pool and jacuzzi was closed. I asked the front desk why they cannot send an email or an alert on the app. She didn't know why. The mid-town location is much older but everything is always working.

I am a Life Time member and this experience has been completely unacceptable from start to finish…read more It started last Monday when I went in and asked a staff member what the guest pass cost. I was told $60 for a guest. It was too late to swim so I decided to come back. Before returning on Saturday, I called Life Time two or three times to ask about the guest pass rules and pricing. Nobody answered -- it went to voicemail every time. No callback, no response. I came in on Saturday with my guest. I asked again at the front desk what the guest pass cost. I was told $60. Nobody mentioned that I would also be charged $60 as a member on weekends. I was charged $120 without any disclosure of the full amount before my card was processed. When I raised the issue with the staff member at the desk, he acknowledged my concern but said he couldn't help me and told me the manager would be in at 10am the next day. He gave me her card and sent me on my way. The next morning I called at 10am. I was told the manager wasn't in yet. I called again and they were dismissive, tried to push me away, and couldn't give me a straight answer about when she would be available. Three separate interactions where I was quoted $60. Multiple unanswered phone calls. A front desk that couldn't help. A manager that's impossible to reach. And a $120 charge for something I was told would cost $60. This is not a policy dispute -- this is a failure by Life Time's staff to disclose basic pricing information on multiple occasions. For a gym that charges premium membership fees, this level of customer service is embarrassing. I am a paying member and I deserve to be treated better than this. If you're bringing a guest on a weekend, good luck getting a straight answer on what you'll actually be charged -- because Life Time's staff certainly won't tell you.

This Equinox gym is excellent! Join! That is my BEST advice. New management. Let me tell you why I…read morewanted to become a part of the Equinox 160 Columbus Ave location. I visited prior to joining as I have been a member of other prestigious gyms and spas in the past. Equinox has multiple levels of membership, and I recommend the Destination membership. It gives you access to Equinox gyms around the country! This is perfect for individuals who travel for work or leisure. Next, I would like to address the cost of membership. Membership will cost between $300-$400 per month. At first you may think, 'wow, this is expensive.' However, I did an analysis of multiple gyms! Let's examine the cost of other NYC hot spots. Other gyms offer power lifting as a main source of workout and charge over $200 per month. Some pilates studios offer training classes for approximately $180 per month. There are yoga studios across New York that average $169-$200 a month. There are gyms centered around group classes that cost an average of $220-275 per month. Swim club fitness average $180-250 per month. If you joined multiple gyms to meet your fitness needs, you would be spending over $1000 per month. WOW. This is why I joined Equinox! Your membership includes weight lifting options, cycle fit classes, yoga classes, pilates classes, core strengthing classes, HIIT training, persoal training, nutrition coaching, massage therapy from licensed massage therapists, an AMAZING spa, ViPR--an incredible workout that engages your core, improves flexibility, and builds strength and power! (Its wonderful). Furthermore, this location has a beautiful pool with city views! You can lap swim, take swimming classes, and have personal swim coaching. Equinox is a powerful place to be a part of. 160 Columbus even has an outdoor track with beautiful views of the City as you improve your cardio strength and endurance. Furthermore, the gym has a boxing arena/room! I can not think of a better place to be a part of a gym that offers 10 gym services all in one place! There is nothing that beats the quality of this type of membership. $1000 or $300-400 for all of your fitness needs. You decide! I LOVE Equinox at 160 Columbus Ave. The vibe is laid back yet professional and courteous. The concierge offers excellent services. I highly recommend Equinox. PM me, and I would be happy to give you a referral! There is a current incentive that you do not want to miss if you want to join Equinox! I can't wait to hear from you if you have questions about Equinox. Join. Strengthen. Enjoy! Tell Equinox, Lauren Lindsay sent you! I can not wait to hear from you and help you through the membership process!

There is a LOT I could criticize about this place but what stands out to me is how unprofessional…read morethe front desk staff are. Does the manager hire these kids out of a special needs high school? Each and every one of them is always on their phone texting and not paying attention when people enter the gym (which - let's be honest - is really their only function). I wish I could record it - these children NEVER check anyone's IDs and I know for a fact that dozens of people sneak into the gym every day. What am I even paying a membership for? I always have to wave my phone in front of their face when I come in so they scan it and my visit will be registered in the app. Why are they always too busy to scan it on their own? Why do I need to remind them to be doing their jobs? And worst of all, every single one of the children working here is RUDE and ENTITLED. They never say good night to the guests and they are always just gossiping amongst themselves. This is a JOB. THEY ARE BEING PAID TO WORK NOT TO STAND AROUND IGNORING GUESTS. IF I OWNED THIS PLACE I WOULD HIRE ALL NEW STAFF AND MAKE SURE THAT THEY SCAN EVERY GUESTS' ID AND THEY SAY HELLO AND GOOD BYE EVERY DAY. IT IS NOT THAT HARD. For $400 a month, you would think they would do that. But then again, this is a company that just lost $40M in a class action settlement. What else do you expect. Nitwits.

Equinox Hudson Yards was the gym downstairs which is convenient since we were right upstairs in the…read morehotel. You can access this from an elevator from the hotel, or there is another street entrance where the juice bar is downstairs, and you access this through separate elevator banks where you pass by their shop to make your way towards the lobby. This main floor includes the locker rooms, shop, check-in, and a beautiful lobby area with a long workstation table and some comfortable couches. The fitness floor is in an extended L-shape that spans the perimeter, and allows in a lot of natural light. Up the flight of stairs near the locker rooms is where the studios were (yoga, pilates, group fitness) along with Broken Coconut and of course, the pools, indoors and out. The spa is also accessible from this second level, however there was one entry that didn't permit members which was a little frustrating. I'm not a hardcore workout enthusiast, so I cannot go on about equipment, etc. However, the treadmills and stretching areas were fine, so I won't complain about any of that. Since there was a great shower upstairs, I didn't use the ones in the locker rooms. This location is a Destination one, and that breaks down into whether you are grandfathered in, or if your membership states 'Destination HY' if you've joined after a certain time since Equinox changes the names of the membership tiers ever so slightly (especially the cost difference). If you're already this status, give them a try just to say you worked out at the flagship, but if you're not, the day fee will be worthy for all they have to offer.

I am extremely disappointed with the way my serious safety concern was handled by Club Operations…read moreDirector Emma Marr. After an incident in the locker room where I felt unsafe, I immediately reported it to a staff member. I also contacted Emma Marr and even provided screenshots proving that I had reported the incident right after it happened. Despite this, I received no meaningful response for several days. I had to send multiple follow-up emails just to get a reply. When Emma finally responded, she claimed that if I wanted any action to be taken, I should have reported the incident at the time. This response was unacceptable because I did report it immediately. The screenshots I provided clearly prove that. Instead of acknowledging the report and apologizing for the delay, I was made to feel as though I had done something wrong. No member paying premium membership fees should have to chase management for days after reporting a safety concern. Member safety should always be the highest priority, and concerns like these deserve prompt, professional, and respectful attention. Because of the way this situation was handled, I have completely lost confidence in Equinox Hudson Yards. Emma Marr's lack of urgency, poor communication, and failure to properly address a legitimate safety complaint fall far below the standards I would expect from a luxury fitness club. I sincerely hope Equinox's senior management reviews how this matter was handled and takes meaningful steps to ensure that future safety complaints are treated with the seriousness, professionalism, and respect that every member deserves.

I have been going to Manhattan Plaza for massages for several as years. i have worked with Janet…read moreand Kristin and they are both excellent. I'm sure the others are too. But these are the two i have worked with and I can highly recommend them. You're in for a treat!

Listen there are some people you cannot please and would complain if they were in the Garden of…read moreEden itself. I am treated well because I treat people the way I wanted to ne treated. I greet everyone including the maintenance workers who bust their buttons mopping up hair! Recently after a long wait the women's locker area has been renovated. All I hear are complaints about this and that. I AM THRILLED THAT IT IS CLEAN AND WORKS. While I miss the sauna I still have a whirlpool. Recently they hosted a movie night and a Bar B Que/ Open swim. Again, nothing but bickering from negative people. I loved having beer with my popcorn and for free! I LOVED having a hamburger and chicken with fresh salad all for free after swimming. The staff worked really hard to pull off these two events. The Lifeguards were circling the pool constantly and show great care and compassion for an elderly man who is a regular and needs extra TLC. Stop complaining or leave! Life I too short and not perfect. Be patient. The rest of us appreciate the place very much Maybe some of you need to relax, I highly recommend the massage with Amy or Kristen.

I came to New York Indoor Sports Club when my boyfriend challenged me to a match of ping pong. Even…read morethough he had competed in the Junior Olympics when he was younger, I decided anyway to come here and try out my ability. We both live in Flushing near Main St., so NYISC was a perfect place for us to travel to. The club inside was spacious and clean. Some of the staff greeted us as soon as we walked in and gave us a thorough and in-depth description of all the membership services and fees for ping pong games/coaching. The actual tables are professional-grade, and there are actually plenty of them spread throughout an enormous indoor facility. I liked the feel of the high ceilings while I played (or at least ATTEMPTED to play haha). Even though this place was popular on a weeknight around 7-8pm, the size of the facility didn't make me feel cramped. Checking out the rest of NYISC, I saw an indoor soccer field - which is a rare sight in a place such as Flushing. I don't play soccer, but I would recommend this space for soccer teams and friends looking to play a match or serious game. My boyfriend and I also wandered to the 'Pro Shop' in the sports club. They sold all different professional ping pong products from brands such as Butterfly (famous ping pong product manufacturer). We didn't purchase anything, but I did sign up for private lessons with one of the renowned & accomplished coaches. The pricing was for a set of 10 lessons and were more than affordable. The coaches were all world ranked, and have competed in Olympics, etc. Maybe one day I'll be able to at least keep up in a game with my boyfriend, lol. LAST THING: People here are very open and friendly. If you come on a weeknight like us or a weekend, there will always be staff to help you and fellow players/students to meet/interact with :) One person saw my extreme lack of ping-pong skills and kindly helped me out a bit the first time I came to NYISC -___- lols I will definitely be returning

The best table tennis club in Queens with the best coaches. The lighting is good , a lot very…read morefriendly player in this club . The best thing is taking lessons from the number one world class coach Liu Juan . You will improve your table tennis skills a lot .