I had such a positive experience here. I came here for an issue I had been dealing for a while, something the hospital could not resolve. I didn't have to wait long at all and was in and out of this facility. The doctor had a great sense of humor and was able to answer all my questions throughly. I will definitely come back to this facility for my medical needs. Thank you! read more

I very seldom visit a doctor. Never had good experience with not one them. In other words they never helped me, just take my money. All they see is another black person trying get out of work or some form of pain meds. So every decade when I can take what I am having issue with I might visit a doctor. Well fast med did let me down with that same old track record. Took my money and gave me advice that AI or over internet doctor could have given me. They did keep asking was this a work related injury. So next time I visit a doctor I would be when I am bleeding and I can't stitch my self up or I know I am dying and my family doesn't have to watch, or the doctor is doing my autopsy. So until something changes FUK Fastmed, and FUK all racist doctors out there. I would rate negative stars if that was possible. read more

Very unprofessional work space. Talking about their patient's at the front desk as if no one can hear them. Seem to pick and choose who they want to help. Don't book here. 06/11/2026 read more

Staff is very patient and willing to provide explanations for any questions. We waited about half an hour to get to an exam room and both the nurse and provider were incredibly nice and helpful. Clean facilities! read more

Be careful of going here. I was there in May of 2025, prepaid for service, and then got sent a bill 7 MONTHS after the fact claiming I had a balance due. People I talked to didn't seem to have a clear answer as to why this was sent out so late, even when I and my insurance paid back in May, so I will never be going here again. Also, the place can be dead, but it still takes almost an hour to be seen. read more

I am not sure why they don't do walk-in's as advertised for school physical. I moved here and only had 30 days to get my student a NC form signed by a doctor which is a bit ridiculous in itself. So I drove 30 miles to a walk-in clinic only to be told that I needed to make an appointment. They were able to get me in the very next day and I was in and out within an hour which is not too bad. It served my purpose that day and I was able to just pay a nominal fee for it. read more

FastMed Urgent Care - Urgent Care Near Me - Greensboro, North Carolina

it been terrible I been here since 1;00 it's now 3:05 and still hadn't been seen for a simple sports psychical I see now why the ratings so low. They claiming there's only one physician which isn't my problem at all very frustrating to get things done in a timely matter on my day off. read more

I am from out of town and did not know the reputation of this location. Being sick and needing urgent care you really shouldn't have to read reviews... be assured from now on I will. The one star only goes to the office staff and the triage nurse. All of them were polite and helpful. Zero stars go to the Nurse Practitioner. He was cold and aloof. I came in for a sinus/ear infection (ear was completely blocked and swollen). I opted to take a COVID test since I was traveling. The first and last encounter I had with him was him walking in and saying "you have COVID". He was cold and aloof. When I asked about my sinus/ear infections... He said medicine would not help either. I did not trust his quality of care and went to Go-health the next day and was treated with respect and given the care I needed I completely understand healthcare professionals have a very tough job. Some are excellent! He is not one of them! read more

went in on 9/5/25 because my boyfriend was having crippling anxiety and stomach pain, we are both under 18 so my grandma came with us, when we checked in she asked if she was his grandma and i said no she's mine she said okay that's fine i'll just put her in as his. we waited 2 hours in an almost empty waiting room with people going back who got there way after us, once we finally got back it took 2 hours for the nurse to tell us his mom had to be present and they wouldn't take over the phone consent, the lady at the front desk said it was fine, but then when the nurse came back she said the lady said she told us we needed his mom, but if we knew we wouldn't have waited , his mom can't come so they compleatly turned us away after waiting 1030-1230. so infuriating. thanks for the no help! read more

If you want to get help, do not come here. Horrible staff all around which are rude and act like they could care less about you. Make you feel like they are annoyed you are there to get help. I had flu like symptoms for a few days and my fiance just started feeling the same way. When she walked in and told them she was having chest pains and symptoms, their response is "why are you here for chest pains". After she explained what I was feeling like, their next response is "I don't care about the fiance I care about you ". Barely have any help or insight to anything and essentially just dismissed her and her symptoms. Place is an absolute joke. Go to Eagle Physicians or Bethany Medical. Save your time and let this place go out of business. read more

Zero stars is a better satisfaction score for this very sorry excuse of a business. The receptionist working the front counter was a terrible person. She insulted me and questioned my intelligence by inquiring about my "common sense." I called the facility on Friday to inquire about some appointments they may have for the beginning of the subsequent week. The lady I spoke with offered an appointment for Tuesday at 12:45 PM. I cautioned her because my ePassport expired that day at 10:59 AM. She reassured me that wouldn't be an issue, as long as I completed the services by the end of the business day. So, we moved forward with securing the appointment. Fast forward to my visit. I greeted the receptionist warmly and politely. Yet, her almost immediate treatment of me was very transactional, cold, and rude. She shot off questions without giving me adequate information or time to respond. It seemed like she was looking for a reason to cancel my visit altogether. She worked harder to not do her job than if she was to just do her job! I handed her my ePassport for processing. After grumbling under her breath and mask, she eagerly charged that my ePassport had expired. After informing her about my previous conversation with one of her coworkers the last Friday, she shot off "Well, I mean this is just common sense." Rebuffed, I said "woah, what are you trying to say." She proceeded to say that both of us lacked common sense. I full heartily pushed back against her for it was her coworker that assured me it wouldn't be a problem when I originally casted doubt over it. In essence, no place of business, especially a healthcare provider, should ever treat their customers or patients with such disgusting behavior. Her slandering is egregious and shocking. No employee should ever insult a patron, especially unwarranted! She is an excellent example of the decay in modern American businesses coming out of the pandemic. We'll we actually ever get back to normal? Or will it continue to be mayhem? At FastMed, their business model seems to want the latter. read more

I'm currently sitting here waiting on my partner. We waited 2 hours in the waiting room, and he's now been waiting 30 mins in the back to see a doctor. I've seen at least 5 people come and go ahead of me. This place is so unorganized, the staff is kind of rude. When I asked about the wait at the 1hr mark, was told that the appointment times (which we had a 12p appointment) didn't mean anything. I'd you don't HAVE to come here, DONT! Go to another facility. read more

This place is ass. Lady at the front was rude as hell for no reason and it only took like 3 hours for the most simple thing. I've been to better bathrooms with faster medical service. read more

The young lady in the front had a terrible attitude when I checked in. While checking me in, a fellow coworker of hers asked her a question and her reply was "...yea, some shit like that". I was flabbergasted that she was speaking like that in front of me (a customer). The reviews were already not great but I would expect employees to do their best to help with bringing the reviews up. read more

The nurse that came to check me was the most rude medical personnel that I've ever had experience with. She blatantly insulted me and rolled her eyes while getting my medical history. I understand that they might deal with a lot of aggravating people. But I was just sitting there quietly answering her questions. I coughed to my side, and she very rudely held her hand up to my face and yelled at me to cough into my elbow. When she took my blood pressure, she carelessly applied the armband to where it slipped off and seemed aggravated at me. When she took my temperature, she aggressively put the thermometer in my mouth. I don't know what her problem was because I wasn't saying anything about these problems. I didn't appear offended or put off. I just wanted to get out of there. The doctor came in and gave me my test results... and that was it. He didn't check me. He didn't answer any questions I had. He appeared like they were better things going on than my medical care. That was on Saturday and they told me that it would take a day to get my test results for another. I called on Monday and after a long wait, I got through to the nurse that I believe saw me. I explained why I was calling to get my results and she gave a deep sigh and repeated "WELL, if you came in Thursday and you haven't gotten a call yet then we HAVEN'T gotten the results" to which I said "No wait, I didn't come in on..." and she grunted and hung up on me mid sentence". I called back and sat on hold for about 25 minutes so I just gave up. This place is terrible. I'm out of town and I didn't know where else to go. I found it on Google so if that's you or you live in the area and you need medical attention do not come here. read more

I went in on a Sunday morning and it was quiet. The staff were friendly and courteous and I was seen pretty quickly. My entire visit was only thirty minutes. Now that's FastMed! A P.A. was on duty and took a look at my wrist. She set me up with x-rays at their West Market Street Office as the x-ray machine at this office was on the fritz. After receiving the x-ray results, the P.A. called me with the good news that my wrist was not broken. She gave me very clear care and follow-up instructions. I highly recommend this office of FastMed. I can not recommend the West Market Street Branch. (If you'd like to know why, see my review) read more

Reception experience only. Rude, terse, uninformative, insulting. If you have another option, by all means take it.

I found this agency online and recommended it to my daughter who was in a local theater production AND sick (probably an ear infection). She arrived right after they opened (2nd patient in the door). After 2 long hours and no help she had to go to her next performance. I get that medical care "ain't what it used to be" but communication is key! Apparently an urgent care makes appointments? And she didn't know this. She was told she'd be worked in. Also, if others took priority (lacerations), then why make her sit for hours when she had shared her time crunch and had another performance to attend. Not recommending this place at all. Steer clear! read more

If I could leave zero stars I would. Went in for a lower level sickness and was only the second person to come in the waiting room. Waited over two hours for the doctor and had to leave because I had somewhere to be (which I told them in the beginning). Very sad and disappointed, I went at the only time I could. And I can't afford to take off work, but now I will be sick this week with no medication. I understand there are people that come in that need immediate help, but it would be beneficial to this facility to hire more physicians to be able to actually help the patients in a timely manner. I would have only needed a few minutes from the doctor with an easy $1 prescription. At least I got a refund for my $100 copay. :( read more

I always have a good experience here - great staff, especially Markis! I overheard a patient-staff interaction in the lobby in which a patient was demanding and sounded less than agreeable, but I loved how the way the front desk staff spoke back ended with them all laughing and the gentleman leaving on good terms. It could have been a confrontation if they weren't so calm and compassionate. Great location! read more

THE ATTENDANT TRIED TO FIGHT ME! THE RECEPTIONIST THREATENED ME, then proceeded to say she would come across her desk to PHYSICALLY ASSAULT me, a patient. Following this she looked up my account and shouted to the entire building what I needed to be seen for and my medical history. This is the type of people you have to deal with at FastMed Urgent Care facilities. The care is very poor here. I have included photos of the attendant being held back by her co-workers in attempt to restrain her from physically attacking a patient, while she continued to make verbal threats. Before checking me in, She even got on her phone with her husband/boyfriend and said "oh there's someone who wanted to be late in here last minute so i'm stuck here until they leave. Hmm it's going to be a while." So she already didn't want to do her job and then took her anger out on the patient. Unprofessional and aggressive behavior towards the patients shouldn't be tolerated whatsoever. I will be reporting this location to the board of medicine. read more

FastMed Urgent Care - The Receptionist who threatens and physically abuses patients - Urgent Care Near Me - Greensboro, North Carolina

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The staff was very very nice. It was so apparent the were under staffed for the rise in COVID testing. The amount of money being thrown out to companies, schools, cities etc... and places like this are scrambling. They had two vitals carts. One technician had to use something from another the other cart. That's not efficient. Talk about efficiency they say sign up on line, yet still allow walk ins. That ratio doesn't work in the lobby when 15 people show up at 8:00 because they know the game. The 8:45 appointment is now 11:45. Get these nice hard working people some help! And the tools they need. read more

There is no reason for the front receptionist to have an attitude and have 0 patience. I was having issues with my insurance since it's the new year and she was acting like it was obvious. Having an attitude with sick patients is the last thing they need. Then after we figured out the insurance we had to wait extra on her to figure out how to open the files. Worst receptionist ever -- she should seriously be fired. The PA and nurse assistant in the back were kind however, but this is the worst experience I have had with a receptionist at any urgent care. I was not even the only one she was rude to with an ugly attitude. read more

I'll warn this is lengthy but this needs to be read before you decide to go to fast med. The only good thing I have to say about fast med was the fact that they didn't charge an arm and a leg. Moving forward from that I went in the Monday after thanksgiving for care and their doctor felt around my neck, lit a flashlight in my mouth and decided I had acute bronchitis. She gave me medication and I thought yay I'll be better soon, well come Friday I'm worse, I go back to fast med and this time they decide to take x-rays. My doctor, this time a gentlemen, came back and said my scans were clear no pneumonia! He prescribe me medication for my cough, vomiting, etc. then calls me 30 minutes later saying he took a second look and tells me that I actually do have pneumonia. He prescribes me antibiotics, I ended up having to go to the hospital Monday because I'm just worse than ever, just to find out the medication I was prescribed is for CHILDREN W/ PNEUMONIA. They continue to tell me that most of the medication I was giving was not going to help with any of the symptoms I described to them. The hospital gave me meds to help which ACTUALLY HELPED. I am very very disappointed in fast med and the lack of knowledge in their field or maybe they're just lazy. I am frustrated because I missed two weeks of work due to the lack of help from fast med, thank goodness for the hospital and their help and I'm able to be back at work but to play catch up is not fun!!! I have already warned other of this place and will never go back. Thank you for literally nothing! read more

The service I received was great however the wait time is not very well coordinated. Not sure why an appointment is necessary when the wait is the same. Also need a better check in and check out system, customer should not have to wait an additional 30 mins just to check out and receive documents read more

TERRIBLE‼ the service is bad, the facility is dirty and the wait time is horrible! wait times are at least 2 hours at minimum and they fail to advise you of this at the time of making the appointment. read more

Dr. Justin Reed is a useless sack of shit. My son, who is 1, hit his head and had a good cut on his forehead with a welt under it. We couldn't decide if it just needed a bandaid, or if it might require liquid stitches. My wife took him to this FastMed, which is the only urgent care in town open until 8 instead of 7:30. They got there about 10 minutes before closing. Without even looking at it, the receptionist went back and told Dr. Reed the baby may need stitches, so Dr. Reed referred my son to the hospital WITHOUT EVEN LOOKING AT HIM! I called the office myself, and after the receptionist just kept insisting they "don't do triage," I asked her if they can handle bandaids? She said they could, so I suggested perhaps Dr. Reed could have told us if that would have sufficed over a trip to the hospital, if he wasn't in such a hurry to go home, but my son would have had to make it further than the lobby for him to tell. I understand wanting to go home at closing time, but this isn't Best Buy. You signed up for this, and you're certainly compensated sufficiently. And the receptionist didn't initially provide me with Dr. Reed's last name, she just said, "Justin" until I insisted on the rest. So she clearly knows they are doing wrong. Stay away from this place. read more

Made an appointment for 5:30pm showed up at 5:00pm, it is now going on two hours that I have been waiting just for a covid test. others before me have been waiting 3+ hours. read more

They are the best nurse's and doctors I have ever meet. My grandma is so sick with Covid and they have gave her the best care imaginable. Ask for mike, brandy, and Alexis are the most kind and caring people. They will take care of you! Don't listen to the bad reviews I just read they are just mean! Theses people really care about you here and treat you like family and don't judge! read more

Complete idiots. Had an appointment at 9:30. Went to front desk. I fill out paperwork and go to the waiting room. When I come up after an hour of waiting I ask how long it should be. And they ask me why I'm there? I had a 9:30 appointment. They didn't check me in until 10:45!!!! I work at 11am. Morning being wasted and no one is even apologetic. Ridiculous. read more

My daughter was seen for workmans comp visit. This was in Sep 2015. They have been sending me a bill ever since. I've provided every detail needed for claim. They still send bill and we can never get anyone on the phone to discuss the bill. Doctors and medical staff are great. read more

I had the best visit today with kind, caring people at Fast Med. The was an internet issue due to a power outage and I was fortunate enough to get an appointment. From the receptionist, the nurse, and the Doctor, I received the full attention and respect that you would give a good friend or family member. This location has been struggling to meet the needs of everyone needing Covid test In the middle of cold and flu season. I appreciate the time these wonderful individuals gave to me. read more

Showed up before 8 so as not to wait in a long line... Doc on staff today went to the wrong location and arrived at 8:18. Friendly and apologetic... But when you feel like dog do do its hard to be forgiving! Place looks clean and we shall see what happens next. read more

My experience was OK. The check-in process is going to be slow if you've never been seen here before. They had my driver's license and insurance card for at least 10 minutes before collecting my copay. Once I got back into the exam room I waited for another 10 minutes. I saw a PA, who was nice and efficient, and then waited another 10 minutes for a nurse to come in and do my flu swab. I then waited 10 more minutes for the result. The place was not all that busy so I'm not sure what was taking so long. All-in-all I was there about an hour and got two prescriptions. read more

I would give no star if i could. My experience here has been absolutely awful. I'm going on hour number 2 of sitting in the waiting room. After watching 3 guests go before me, i finally asked the receptionist what was going on. Apparently she completely forgot to enter me in the system. I came here to get a quick and simple drug test done for work. I will never come back here. Do not recommend to anyone. read more

Good customer service but they can do better with their scheduling. I was scheduled for an appointment, arrived on time but waited for 30 minutes to get looked at, isn't the whole point of appointments is to avoid waiting? read more

My providers website recommended to go to Fast Med. Fast Med website allows its patients to fill out all your information and upload documentation to make the process "fast", so I did my part and uploaded all my information prior to my appointment, I decided to call and find out what my copay is w/my insurance that I provided, (considering my insurance company is closed on the weekends). I spoke with the up front desk lady at Fast Med named Yvonne@3215 Battleground Ave Greensboro, NC, 27408 asking Yvonne if she could provide what my co pay is since I uploaded all my information, she responded "I'd have to check you all the way in" And "we don't do that I'd have to call my manager and call you back" and then asked "you don't know your co pay?" I explained I've never had to use urgent care but think I need a Dr. for possible strep throat (I have a primary care doctor) then she says, well, it's $119 without insurance! I advised I need to know my copay since I've checked in and uploaded my insurance. She then said, "well, I'll have to call my manager and call you call you back" She called back within 5 minutes just to say "you will have to call your insurance company to get your copay". Surely, I'm not the only person who's asked for this information. They do this every day all day. Especially when advertised that they are fast, what's the point of uploading all your information and checking in online if the staff can't give you any information as if you checked in, in person. I wouldn't recommend this place. Front desk staff is the first face you see in the company, first voice, and in this experience they care nothing about about customer service or providing the information so that you can get your urgent care. Everyone knows theses places can get pricey, so providing upfront copays are essential for the customer! When you're sick and you need urgent care. You don't expect to be handled with intolerance at a health care facility. This company takes the "care" and "fast" out of their mission. Moving on to another Urgent Care facility. read more

Fantastic service!!! They saw my mother quickly and provided her the necessary medication. The front desk, the nurse, and the P.A. were all so kind, courteous and efficient. Thanks so much!!!!!!! read more

1 h 45 min in the waiting room on a Saturday afternoon. Needed to be tested for flu. They did not go in order; several people who came in after me were seen before me. No explanation, no ability of staff to predict wait time. Don't go here. read more

I went in sick the receptionist gave me a form to fill out than asked for my ID since I didn't have one I was forced to go home and get it, I looked for my ID but could only find a previous copy on a USB stick. I went back and the receptionist was like this is expired. She asked for photo ID she got what she asked for, A blonde called us up and said she didn't want our money said things really cold. There is nothing we can do for you, the doctor is only going to send you to the ER anyway for vertigo vomiting and ear issues and made it sound like its my fault for getting sick and like I had COVID or something. I wouldn't be able to afford service anyway blah blah blah. So do them a big favor and avoid them. They will find a reason to get rid of you too. read more