Very hit or miss. The consistency with care, quality & compassion is just not there for me here…read moreanymore. I went today & spoke with Nurse Alex with whom I felt did not care about my symptoms at all. I will never come back here because I am disgusted with the inconsistency of great quality of service. Very much unacceptable to tell me if my symptoms worsen go to the ER!!!! DO NOT GO HERE-THEY DO NOT CARE ABOUT YOUR WELLBEING AT ALL. BACK TO DUKE HEALTH I GO. A FREAKING JOKE & WASTE OF MY TIME TODAY!!!!! Phyllis D. Lockhart. & Do not come under my post lying because I will post dates & receipts to back up everything I'm saying. I am pissed!!!!!!

The staff was nice, but the doctor don't know what he was doing because I went there for allergies…read moreand my face was swollen and long story I left and my face is still swollen. Normally when I go to a doctor for allergies later on that day, my face will go down so he didn't know what you were doing so now I gotta go to another hospital. I'm never going back here again. Never even though the staff is nice, the doctor don't know what he were doing.

We went for urgent care today. Everyone was extremely helpful and caring. NP Lori Hagaman was…read moreoutstanding! She was extremely thorough, knowledgeable, and her care was amazing. We had 0 wait time but she spent a significant time ensuring all of our concerns were addressed, prescription was filled, culture was done on the infection, etc. We don't live in the area. You honestly don't know how lucky you are to have such great care and no wait time. At home you would be waiting for hours and have way less thorough care!

Today one of the drivers ran me off the road. I was in the slow lane when this driver decided to…read more"share" my lane with me! I blew my horn several times to alert the driver that I was in the lane... to no avail! So after pulling off of the shoulder (yes) I grabbed my cellphone and called the number on the back of the van and informed the company of the liability that they have working for them! Yes, there were passengers in the medical van. I can only guess how nervous they must have been riding with such a careless driver! I left my name and number for Eastern Medical Transport company to call me back if needed. Would like to know this guys driving history and how he ever got hired as a driver of a medical transport company!

My experience with this practice has been extremely disappointing…read more I initially saw Monique Lee in urgent care following a work-related dog bite injury to my hand. At the time, I was experiencing increasing swelling, pain, and concerns about the condition of my wound. During that visit, I had to specifically ask about removing the sutures so the wound could drain. I left the visit without being referred to the emergency room despite expressing concerns about the worsening condition of my hand. Later that same day, I presented to the emergency room because my condition continued to worsen. I was ultimately admitted to the hospital for about a week, underwent two hand surgeries, and was treated for a severe bacterial infection. Following my hospitalization, I required approximately 28 days of IV ertapenem therapy through a PICC line. Given the severity of the infection and the extensive treatment that followed, I believe the seriousness of my condition was underestimated during my urgent care visit. My most recent experience was equally frustrating. I arrived for my scheduled annual primary care appointment with Dr. Shandal Emanuel and was informed that I would not be seen due to an outstanding balance related to my workers' compensation claim. The balance remains unresolved because of an ongoing workers' compensation billing issue. I have been instructed by the workers' compensation carrier not to pay anything out of pocket while the matter is being reviewed, yet I have not been provided clear guidance on how to resolve the bill or confirmation that I would be reimbursed if I paid it myself. Despite explaining this situation, I was turned away from my appointment and denied routine medical care. During my conversation with the office staff, I was told that the doctor would not receive payment unless I paid the bill myself. While I understand the office's desire to be paid, I do not believe it is appropriate to place that responsibility on a patient who is actively involved in an unresolved workers' compensation claim and has been instructed not to pay out of pocket. I understand medical offices have billing policies. However, turning away an established patient over a disputed workers' compensation balance while providing no clear path toward resolution is unacceptable. Between my experience with urgent care, a hospitalization that included two surgeries and nearly a month of IV antibiotics, and being denied a scheduled annual appointment over an unresolved workers' compensation bill, I have lost confidence in this practice and will be seeking care elsewhere.

This is one of the best urgent cares I've ever been to. Ive been here a couple times and every time…read morethey are so nice. The ladies at the front desk are really nice and caring. The nurses and doctors are amazing. I felt like they really cared about me here, they diagnosed me well and gave me medicine to get better. I will continue to go here, the only thing is they do get really busy but I guess it's because they are so great.

It was such a warm and inviting office. Everyone was so nice. I loved Elizabeth, the Nurse…read morePractitioner. She was so thorough and explained everything to me in language I understood. I'm going back there for sure!!!

Ms. Ivelisse was wonderful. In spite of it being 5:30pm on a Friday, she was so kind and helpful…read moreduring the check-in process. I also noticed that she sanitized the iPad after completing the intake, which I really appreciated.

My experience at FastMed Urgent Care Raleigh East Millbrook was horrific…read more Long Wait Time: I waited for 90 minutes before being seen by a medical assistant. Lack of Care: I felt that the staff at FastMed did not prioritize my care and were more concerned with casual conversations. High Cost and Inappropriate Prescription: I was charged $50 for a PA visit and received a prescription for a brand-name medication that was not covered by insurance, costing $425. I looked up the prescription and it comes in generic. But the PA was not concerned about updating the medication to the generic. Patient's Condition: I was very sick with a fever and needed medication immediately. Pharmacy Contact: I even provided the PA with the contact information for their pharmacy (Walgreens, 6 Forks Rd., phone number 919-787-1155) and asked them to call directly. PA's Incompetence: The PA failed to read the patient's notes, causing a delay in treatment despite my urgent condition. Medical Experience: I had trouble getting critical medicine and reaching the "PA's" office. Appointment Policy: Most medical facilities have a policy where if someone is more than 15 minutes late for an appointment, they have to reschedule 24 hours in advance or pay a fee. The policy should go both ways. Recommended Doctor: I hugely recommend Capital Family Medicine and Dr. Short.

Excellent service, they take care of you promptly and they listen to your issues and give a full…read moreplan of your health plan to get you feeling better. Best place to go.

I am new to NC so I was very skeptical to a Chiroprator service. I have to say Henderson Wellness…read moreCenter is a one stop job with chiropractic, PT service and massage. DR. KAYLA MCHALE is the best, I was so lucky to find her. She has great bedside manners, listens to your concerns and takes the time to work with your issue and does it with a smile - just love her! She makes you feel like your one of her friends. This place isn't lacking customer service at all the front desk is on top of the job and is always so pleasant and caring. I want to recommend Henderson Wellness Center because DR. KAYLA MCHALE has checked all my CS boxes. I normally do not do reviews but this is how strong I believe in this practice and I want to give credit when do.

I was able to be seen shortly after checking in. The receptionist, nurse and doctor were all…read morefriendly and knowledgeable. I was not rushed out of the room. They listened to what I had to say and included me in the treatment plan. I highly recommend this business!

From the owner: "Walk Ins Welcome! Urgent Care/Immediate Care and Primary Care. Walk in and experience the…read moreFriendly, Professional, Thorough, Efficient practice of Medicine. At Forest Hills Immediate Care our team of professionals strive to exceed your expectations in your time of need. We invite you to join our family at Forest Hills Immediate Care and Hooper Burnette Internal Medicine, serving Wilson for over 30 years"

My husband was bought in today for extreme dizziness and vomiting…read more I have to say the care was wonderful! As soon as we arrived they started to treat him . They ran test to see what the problem was . They were respectful and caring. Thank you Halifax Regional medical center for taking such good care of my husband.

I went here this past night to been seen for chest pain. I was triaged right away, but then sent…read moreback to the waiting room, where I sat for one hour until called to go back. Then, once back there I had to wait 30 minutes, for a nurse to finally come in the room and greet me and to ask why I was there. Then I had to wait another hour to see the emergency medicine physician and he came in and talked to me, for only five minutes told me my heart rhythm was off, from one EKG test and he was going to prescribe me a medication and to see my primary care provider for a follow up to continue to treat it or to order further test to determine If the diagnosis was correct. I would never go here again. Incompetent providers, and bad service. Please go somewhere else if you can.