NPWH = Nice People Work Here…read more Everyone here is very nice and they take pride their work. I started using them to make promotional signs for apartment communities in Richmond, Chesapeake, and Winston-Salem, NC. My only complaint is that sometimes their banners take longer than normal to be ready. I thought they made them in-house, but apparently they get sent to another contractor. Regardless, the prices are pretty fair considering the amount of design work they provide. Their office/factory isn't in the best part of town. Once you get past the barbed wire it's not so bad.

The new ownership is great. They did a great job for our project. Highly recommend.read more

I just needed a copy of a booklet that was comb-bound, along with a couple of the pages enlarged…read more The employee who "assisted" me seemed totally put out, like I was bothering him with such a trivial request. No smiles, no "thanks for your business," didn't even respond to me at times. He said they couldn't (more like wouldn't) re-bind the booklet after making the copies. It was like it was the first time they had ever seen such a booklet. Bizarre. So, I wound up going to Staples, where the cheerful print services employee had a quote for me within a couple of minutes. Asked about re-binding the booklet, he said, "yeah, no problem, we do that all the time" (to paraphrase). The kicker? The quote from Sir Speedy was $143.55. Staples was $56.50 and that was with two 24x36 and two 18x24 enlargements not included in the Sir Speedy quote! The employee at Sir Speedy I dealt with needs to just run print jobs in the back while another employee with a modicum of friendliness and personality interacts with the public.

Minuteman Press of Ashland has been a game-changer for my business. They've handled…read moreeverything--from branding and logo design to decorating my work trailer and producing all my apparel, including screen printing and embroidery on Carhartts and Comfort Colors. They took my input seriously, made everything look sharp and professional, and created something that perfectly fits my brand. The team is easy to work with, super smart, and always delivers high quality results. I won't go anywhere else--these are my go-to people for anything marketing or branding-related.

I was a new customer to Minuteman printing. My first order to them went fine and it was exactly…read morethe way I wanted my stickers to come out. I did get a phone call prior to them running my entire order saying the lettering on the bottom of the sticker was illegible and they would make it bigger so you could read it. That happened on my first , That was great thought everything was handled, and there would not be no issues in the future. I called for my second order a few days later I added two new items provided the PDF files that they required and thought all was well. I did get a call from them to approve the proof. I pulled it up on my phone was able to read it thought everything had been solved in the first order so I didn't give it a second thought. The stickers I needed for the weekend so I called them early in the week so I could pick them up on Friday. It was when I spoke to them Friday morning They said they were busy and may be able to get them done by the end of the day. Well, they got them done by the end of the day. I need the stickers badly so I took them. This is where things went to hell in a handbasket. I sent an email expressing my dissatisfaction of the print job and the small text, which was completely illegible. I had re-orders of other stickers that I had previously ordered and they were fine. I use the dictation feature on my phone. I dictated the email. I pressed a button thinking. I cleaned up the email and made it sound professional instead for some reason it completely rewrote The email making it sound like I was returning an email signing it with an employee's name which I have no clue how that ever happened, but it did anybody reading this email would have instantly figured uh oh. This is a mistake. I should contact this guy. That's not what happened. Caroline Sweeney the owner of minuteman press at the Ashland location had someone call me making believe they were a district director of Minuteman and asking me about this email that I had no clue that had been messed up. It was my bad I didn't proofread it, but I am a busy person and not on my worst day would I ever try to impersonate somebody especially when I'm doing a business transaction. Business is business. Miss Sweeney did not handle this issue at all in a professional manner not once did she apologize not once did she ask me what I meant she never picked up the phone to try and solve the problem. I am a customer customers do not get treated that way ever. Accusing me of impersonating her employee and when I asked her why she didn't just pick up the phone and call she never answered the question. All my questions to her about how she treats her customers went unanswered she offered no solution to the problem. I've been in business for over 50 years starting when I was very young. I have literally serviced tens of thousands of customers and never once have I disrespected or completely right off a customer. I have always gone above and beyond to make sure my customers were happy. If you are dealing with Miss Sweeney, make sure you have your battle gear on because she has no respect for her customers I give this place and Miss Sweeney a complete and utter thumbs down. Do not use this business. Use one of their other locations instead.

If you need printing done in the Richmond area these guys are my go to. They are the fastest, the…read morecheapest, and they always over deliver. When I had to enlarge photographs and print programs for my father's funeral they threw in extras at no charge and met my tight deadline. When I have an impossible print turn around at work, they make me look like a hero. I cannot give them a higher endorsement.

I've been using another local sign company for over 15 years and decided to try Dominion for window…read morevinyl. They were incredibly easy to work with, offered competitive pricing, very knowledgeable, and delivered excellent quality. Highly recommend!

We ordered banners in multiple sizes from Dominion Sign Company. They are very easy to work with,…read morethe products are excellent quality and the prices are great! We are so glad we found them. Never using any other company !!! Highly recommend these guys!!

I have been dealing with Lewis for about 7 years. I have always been more than pleased with his and…read morehis team's work. Recently, I was a vendor for my 1st trade show. Lewis helped with so much of the designs and layouts. His ideas were so great, it made it difficult to choose between them. The event corridinator even commented on how great our booth looked!! The work has always been great. But what puts them over the top is their customer service. They have gone upon and beyond. Even my partner, who's always just gone to the "big stores" said Lewis is GREAT! That he'll start recommending Copy Cat to everyone he knows.

I thought of giving one star but gave two for picking the phone. I had called to speak with the…read morerepresentative at this facility. He was too busy to speak with me or give me information on my printing needs. He seemed impolite and not caring for small projects. The person refused to answer clarifying questions over the phone. Being rude that he has 22 big projects going on and not willing to give me the service. I am thankful that he picked the phone to speak but if you are understaffed and cutting corner to save money, I am not sure about the professionalism if there is any issue with the job. I am glad not to use this facility for my "small" printing needs.

Always request tracking with anything big or small. Packages come up miss and not delivered when…read moreyou call about them they have no answer due to no tracking. Your word against theirs. Expensive lessons though hope someone had a Merry Christmas! MIA envelope

Excellent service. The sign we needed came out great! They have excellent costumers service and…read morevery responsive. Highly recommend.

They made my tees overnight and meet me to deliver them. Went above and beyond!…read more Thank You