I've gone here twice during hours they claim to be open and they've been closed both times. I check…read morethe hours when I got there and even online is says "open now" but not open. Wasted time driving over here for nothing.

I live in the neighborhood and have a lot of shipments going out. This place in Walmart is a…read moreblessing. Very efficient and helping staff, I always leave with a full satisfaction.

Awesome salesforce staff and published work! Would recommend in a heartbeat! In good hands!read more

I called my account manager Amy when I was in a major pickle and needed a quick turn around time on…read morenew marketing collateral, so I could meet my mail-by deadline. Amy went above and beyond my expectations by helping me with the logistics and design of my marketing material. She was always available by phone or email when I needed her, and I cut off several days by picking up the printed materials at their location in Midlothian. This hands-on customer service and quick delivery was an added value that I never would have received from any of the online print options I was going to use. Also, the quote of the job was competitive with what I was finding online any ways, it was a no-brainer to support a local company, where I could connect with the same person throughout the project. I recommend B & B Printing to anyone that wants high quality printing and customer service at an affordable rate and quick turn around.

I cancelled an order in store. The money at the time was only soft posted. It did not fall off and…read moreit hard posted to my account. I called customer service and spoke to Gladis, Katherine, and Annabelle. None of which were helpful. Office Depot has my money and will not issue a refund. Simply telling me to go to my bank and dispute the charge. What an absolute runaround for something they need to send back on their end. And Katherine hung up on me when she came back from putting me on hold. Absolutely awful customer service.

Bought a desk from them. Had a tough time getting help while inside but was able to place an online…read moreorder quick and pickup the same day. Minus one star because we couldn't find help inside the store!

I entrusted family photos and heirloom to Keith Fabry - and I am thrilled with the results. The…read morebest outcome was copy of a damaged 1930s oil painting celebrating summer - . KF pumped more color into the final product and sealed it onto an acrylic material that will last another 100 years. Jack helped me choose the right material patiently and delivered finished product and my originals (not damaged or lost!). I can't imagine the details involved in this project - but I'm impressed and grateful. Since my Search delivered Keith Fabry as the only center who could handle my request - I'm relieved. The value for better -than- perfect - is priceless. No complaints. No problems

While our company is based in CA, we had an event in Richmond, VA and I needed a vertical banner…read moreASAP and was wary to transport one there and back. Plus, I had a very tight timeline of 3 days, and no other printer could offer any assurance the banner would be ready/delivered in time. I found one of Keith Fabry's websites and ordered an overnight bannerstand for pickup at their office. I uploaded the file in the early moring hours and it was printed and ready for pickup the same day! Even though my flight landed later than scheduled, Debra took care of me and I was able to get the banner in plenty of time for the event. As for the banner, I paid for upgraded material and it came out looking great and was packed very well, so I was able to transport the banner via checked baggage on my return flight without issue. While KF may not be the least costly, their pricing is fair for their amazing turnaround and excellent customer service. Plus, they offer printing for Canva files which makes printing large items even easier for the casual designer or ad-hoc sign needs. Another shoutout to Debra and the entire team at KF!

I found English Tea Paperie's products by chance while browsing Preppy Monogrammed Gifts (…read morehttp://www.preppymonogrammedgifts.com ). English Tea Paperie offers personalized stationery at reasonable prices. Preppy Monogrammed Gifts offers other monogrammed and personalized items, but if you're just looking for stationery, it's best to order straight from English Tea Paperie's web site, as you are allowed more design choices, a choice of envelope colors, and you don't have the added waiting time and hassle of dealing with a middle-man company. I ordered two sets of stationery from English Tea Paperie via Preppy Monogrammed Gifts. It took quite a while to get my order processed and shipped, but I think that was probably because the staff at PMG was on a holiday vacation, according to their web site. When I received my order, the stationery that I'd ordered for my daughter's teacher came with the name misspelled. Because I had entered the order specifications through the PMG web site, I have no idea if this was the fault of Preppy Monogrammed Gifts or of English Tea Paperie. I contacted Preppy Monogrammed Gifts to have the order corrected, and I noticed that my corrected order came right away, within two days. I took that to mean that English Tea Paperie had a reasonable turn-around time for their products and that they also shipped quickly. Nice! The product quality was very nice on my all-black design and font. I ordered the pink fleur-de-lis design for my daughter's teacher, and the pink ink used for the fleur-de-lis seemed a little bit faded when compared to the black font used for her name. Based on that, I'd recommend going with an all-black design. Both sets of stationery came wrapped with pink ribbon and were suitable for gift-giving. While I would not recommend English Tea Paperie's stationery as "serious" stationery (say, for formal or business purposes, or if you're used to ordering from stationers like Crane & Co. or Mrs. John L. Strong), if you need something personalized on which to send hand-written notes (much classier than e-mail!), I'd suggest you check out English Tea Paperie.

From the owner: Custom printed stationery to suit your personality.read more

Thank you Rob for your stellar customer service! Greeted with a friendly smile, he was patient and…read moreefficient with the service to set up my PMB. The store became busy as soon as I walked in, there was a line behind me, but that didn't change anything about the service given- I was not rushed and treated with kindness. Thank you again Rob! You have a happy business owner here!

UPS corporate, (not this store) lost one of our packages earlier this week, which had us scrambling…read moreas a company to configure hardware, and ship it next day air with early morning delivery to this UPS store 3440. I received a call this morning indicating that the packages were delivered before the store opened, but they store did not have the packages. I spoke with an associate at the store, Mike Sutton (no he is not kin to me), who said he would do everything possible to track down our packages. He called his support contacts and they started tracking down who made the actual delivery. While waiting on the call back, Mike took matters into his own hands and started going to each business on the shopping mall to ask if they received packages earlier in the morning. Because of Mike Sutton's determination and persistence, he found our packages that the UPS driver decided to hand to a random employee taking trash out to their dumpster. Not having this equipment today could of cost of thousands of dollars and lost business. It's because of Mike Sutton and the manager Tammy that we were able to get the equipment needed and complete our jobs today. Tammy, you are doing an amazing job as a manager, and you have one stellar employee by the name of Mike Sutton. Keep doing what you are doing. Your store is by far one of the best UPS stores I have done business with. We are doing work across the South and Northeast portions of America at 120 different locations, and I have had to ship equipment every week to UPS Stores. Again, your location has been the most pleasant to work with, and the staff actual cares for their customers. Thank you again. It was a breath of fresh air to actually work with people, who care for people.