great customer service great price work is done in a timely manner responds quickly love how they…read moreoffer to come to you

Good customer service. But I will not return, after a oil change few months, car has been doing…read moreloud gulping sounds at any speed. I'm bit scared to even drive my car, until then I find a mechanic that can listen to a young woman concerns. ( I don't think is taken seriously or brush it off)

Great customer service. But the mechanics aren't any good. I went in for abs alerts, break fluid…read morealerts and others related to my breaks. Told them it may be my alternator. I had already changed the battery as it previously did this when the battery was going bad. That didn't fix it. I explained this to them and asked them to figure it out. They came back and told me it was a loose wire. They charged me $100. I was elated it was nothing major. They said if it comes back it's likely my remote start. Well about 2 weeks later it was back on. I went to hagerstown honda an they told me there was in fact a break fluid leak. They showed me pictures of it. I know other people who have gone there recently and left thinking their problem was fixed only to have their car break down. Will never return.

I cannot understand how anyone gave them a 1-star review. Must have them confused with another…read moreshop. Today I had a tire issue and John (and Jason?) helped me right away. Literally walked into their garage with a tire and a nail lodged in it. Rather than using it as an excuse to sell me a tire (which I said I needed), they told me they could repair it for a fraction of the price. And they did. Within 30 minutes of me entering their garage, they removed the nail, repaired the tire, put it back on my car (and removed the donut), and filled ALL of my tires to the recommended PSI. I don't live in Hagerstown, but if I did, this is the only garage I would go to. Honest mechanics with honest prices. If you live in or near Hagerstown, do yourself a favor and GO HERE.

As the owner of a Jaguar it is very difficult to find anyone to service them. I found this company…read moreand can not be happier. They have treated me better than the Jag dealer who sold me the car. I would recommend them to anyone. Thank you John and Amanda very much!

Started my car shopping before christmas when my previous car died I inquired about two cars that I…read moreliked and wanted to take them out for a test drive. I went and drove them on a Saturday told Tony I would get back to him sometime during the week about which one I was going to go with. During that time he didn't hassle me(unlike some of the other places I looked) he was very helpful answered any questions I had.Maybe a week or less than that after test driving I purchased my car and since I went through my bank the process was quick and easy.

Bought my car about a year ago have had it in for regular maintenance. Grayson is always very…read morepleasant and respectful. overall great experience with them.

I went to Keplinger's for 3:30 appointment to get my car inspected. They told me it would be about…read morean hour and we agreed that I would wait. I ended up arriving a little bit early, like around 3:15 ... They took me right away and the staff was so very nice! I will certainly keep them in mind when something goes wrong with my car! Thank you Keplinger staff!

First off I don't do many reviews and when I do they tend to be good. My goal here is to merely…read moreshare my experience Fyi. For years Keplinger's was my go to repair shop. Conveniently located, very clean and impressively maintained. I'm an electronics technician by trade and do some minor maintenance and repairs on my own vehicles. I was concern with a clunking that seemed to be coming from the front passenger side when I hit a bump. When I needed other work I'd ask in a "by the way' fashion, if they would also check for the source of that noise. And every time they'd fix something for between $100-$130, but the noise would linger. I know noise problems can be tricky, so I'd give them the benefit of the doubt, thinking they'll get it the next time. Finally, after 3 or 4 years and may $700 or $800 I mentioned to the receptionist that over the years they never fixed my noise problem. She conveyed it to Scott in the back and he when off. Totally offended, like I insulted his integrity. Ok, at this point I'm not sure if they'd been bilking me or maybe it was repetitive misdiagnosis or incompetence, but I knew I needed a new shop. So, I when to Sears Automotive and they found it to be a lower control arm (worn bushing). Fast-forward to my next vehicle, a couple years later, my emergency brake wasn't holding the weight of the vehicle when parked on a hill. I explained the problem to Scott and he told me that was normal. Any automotive technician knows that without the emergency brake engaged the tiny transmission pawl singularly holds a large portion of the weight of the vehicle and if it should give (which it will eventually) you're looking at big bucks in transmission repair, not to mention possibly collision damage. This time I when to Carmax, they fix it, stating it was stuck, due to stubborn rust. $61.00. We'll, that's my experience. Hope you can gleam from it.

Finding an honest, knowledgeable, and dependable mechanic is incredibly rare, but Kevin, the…read moreowner/operator of A Plus Auto, checks every box. He is affordable, flexible, honest, and genuinely goes above and beyond for his customers--especially in emergency situations. What really sets him apart is that he doesn't just fix the problem; he takes the time to explain exactly what went wrong, why it happened, and even points out other things to keep an eye on if you're interested. You leave feeling informed instead of pressured. The first time I called Kevin, my alternator had failed. After already working a full day, he drove an hour to meet me and replaced it in the dark so I could get back on the road. Most people would have told me to wait until the next day, but not Kevin. The second time I needed him, I was stranded with a different issue. Once again, he came as soon as he could and got me back on the road quickly. That level of reliability is hard to find. His prices are very reasonable, his work is fast and thorough, and I've never once felt like I was being taken advantage of. In an industry where trust can be difficult to find, Kevin is a breath of fresh air. I'm incredibly grateful to have found him, and he has earned my business for all of my future automotive repairs. If you're looking for a mechanic who is skilled, honest, fair, and truly cares about his customers, I can't recommend Kevin at A Plus Auto highly enough. - Brett

I took my car into the local spot just get some insight on a P0455 code that I identified with my…read moreFIXD tool. I thought it would be simple for the local shop to fix before inspection. The shop quoted almost $700 after my having spent a little over $900 earlier this month relating to that same P0455 code. "Lucky" for me, the car started hesitating, dash lights flashing, and difficulty steering, so I was afraid to drive and didn't want to call a tow just to get it to the shop. Convinced I'd have to get a new car, I found Kevin's paperwork in the glove box from 2023 and gave him a call. Kevin came over and asked detailed questions about what I experienced...he told me what he thought might be going on and that it may not be as bad as I thought. Kevin walked me through the process and I was able to see what he thought needed attention, why it need attention, and how he fixed each problem. I'm a visual person so this approach gives me confidence in his process. We took a test drive before and after the fix and my car feels new again!

I get all my cars worked on here, they are very reliable and get work done fast. Prices are fair…read moreand the mechanics go above and beyond to make sure their customers are happy. Thank You Middletown auto for always doing the best quality work!

made appointment with them to give me estimate and time of repair for my 2007 chevy truck cause…read moreemissions said my solenoid sensor was bad. I lost the paperwork so they said they had to verify what i was telling them with there computer. it took them 45 min to come with the same conclusion and they charged me 62.00. and the boss pretty much called me a liar and we got into an argument cause they said the emissions test couldn't tell me that much info. Then i said how would i know then. I paid the 62.00 even though i didn't want to and declined they repair services. I do not recommend this auto repair. they are moving there location soon to off of route 40. beware and double check there pricing if you do go. hopefully this helps someone else from getting over charged.

Went to Auto trim design of mid Maryland to install a remote two-way starter on my spouse's…read morevehicle. Installation was a breeze, they went over everything with me including price and operability. Everything works as advertised. Now my wife can go to her car with the air conditioning on during a hot summer day thanks to the professional installation.

Do your research because I did not. I got my husband's car windows tinted as a gift for Christmas…read more I requested the darkest legal tint all the way around. Everything looked good when I picked it up. I later noticed that the tint was not as dark as other cars. I quess they put on the darkest THEY had and the darkest legal. I didn't know. I have never purchased tint before. The second issue was that I requested tint all the way around. Well, at night, the tint on the rear window that has defrost strips has horrible reflections at night. A terrible glare at night when you look into the rear view mirror almost starburstish around the headlights behind! This was not explained to me that this was a possibly. I would have passed on the rear. They want to charge my 150$ to remove the rear tint. Do your research. I don't feel like they were honest.