I used Godspeed and was impressed by the quick delivery, excellent customer service, and that it…read morewas easy to book! If I have another need in the future, I will definitely call them again and highly recommend!

Great service - prompt, good communication, on time. Definitely would use them for time sensitive…read moreitems or anything that needs care

As a professional event planner, I have worked for many different clients all over the Bay Area and…read morehave used numerous different delivery services. Hands down, Angel Dittmer and her Modern Express team are THE BEST OF THE BAY AREA!!!!! Modern Express offers exceptional customer service, is efficient, timely and goes beyond the call of duty to ensure that the needs of our organization and our clients are met. Thank you, Angel and Modern Express. Keep up the excellent work!!!! Lucy Kim Event Coordinator Asian Health Services Oakland, CA

I rarely need to use a courier but when I do I always go with Modern Express. The staff are…read morefantastic. Great at communication and flexible with my timing needs and special handling situations.

I used Q Delivery services to deliver four tires from a tires shop to my home. Joseph took care of…read moreit efficiently and at a great price, and provided pictures showing the status of the delivery while it was in progress (as soon as he picked up the goods). Thank you Joseph!

Utilized them today for a terminated employee and laptop and supplies pickup. I called and Joseph…read moreanswered immediately and explained to me how it worked plus pricing. The pickup was scheduled easily and executed professionally and timely. I was able to pay the invoice online. Highly recommend using this service for any courier services needed.

The service we've received from Gold Rush, by far has exceeded our expectations. Gold Rush is…read morereliable, prompt, courteous and reasonably priced! I would like to specifically thank our courier, Jeff! He's a pleasure to work with. Our staff and clients couldn't be happier!

I had trouble creating an account on their website and when I emailed Rachelle, she was very…read morehelpful in creating the account for me on her end. When I had questions regarding their order form online, I called and Edward picked up. He was extremely patient and answered every question I had. Today, we made an order for a courier to come pick up a last minute deliverable and deliver it to a client by 4pm in Oakland. 30 minutes before the driver was supposed to come, I had to call Gold Rush to push the time back. We ALWAYS seem to underestimate the time it takes to get things done!! Thankfully, Edward was very kind and said he will let his driver know. The driver came around 1:55pm and I asked him to wait a bit. He waited over 15 minutes without complaining! We do feel extremely bad as we know that he has other packages to deliver. Thank you Gold Rush for the excellent customer service! Can't wait to do business with you again.

Fast, timely, and I spoke to a real person. Got a rocking chair moved with no hassle.read more

Used Golden Express for first time, very responsive, quick and affordable. Excellent service, very…read moreprofessional, highly recommend, had a very sentimental painting shipped from CA to CT.

Very accommodating, responsive, and proactive courier service. Shahad and his team have been…read moreabsolutely wonderful. I highly recommend their services!

I recently had to transport some cooked food from a restaurant that was more than an hour away. I…read moreneeded this to be absolutely reliable, and I didn't trust that UberEats was the right one to use. I called Ground Jet, and they did everything they were asked to do at a reasonable price. I will definitely use them again for getting our favorite food delivered.

If I could give 10 stars I would! These guys genuinely saved the day. My work laptop unexpectedly…read moredied during a high pressure week with relentless deliverables. I called in a panic to see if they could deliver a new laptop from San Francisco to Livermore. Not only did they make it happen within a few hours of my call, but they were so kind, helpful, and best of all - had a clever sense of humor and calm demeanor that kept me at ease during what was otherwise an awful day! Thank you Dig team!

Simply the best in every way…read more When did everything become that more complicated and time consuming? Chris and his team of urban warriors are smart, savvy, conscientious, efficient and kind. Until cloning becomes an option, Chris provides the on-demand personal assistance that makes my life better. I've used them for important document deliveries in Napa; fragile items pick ups @ east bay auctioneers - requiring crating for transport; downtown, multi location, impossible to park, pick ups @ medical facilities and pharmacies; etc. No micro managing or follow up needed, no checking in - their communication is top drawer-no answering services to field calls through, no forms to fill out, no dropped balls, misunderstood logistics, and no ghosting. This is service. Always at reasonable rates. Always completed well before my expectations. Always somewhat blown away.

I worked for them on a few assignments and had no troubles at all. Always paid promptly without any…read moreproblems.

scammed stay away they won't pay you. All was good then one day my bank account information was…read moreunverified after being paid 7 times from them with the same bank account. They did something to my account and won't respond to me at all.

Excellent service. I call well over a dozen couriers on Sat and Imperial Courier were the only…read moreone's who responded "yes, we can pick it up and deliver it today!" Awesome! what a life saver since I need to get my boss his travel package before a trip after missing the fed ex drop off! These guys save my butt! There rates are great too!

I needed to get a package up to San Francisco on a Friday at 4:00pm. It was a tall order my usual…read morecouriers couldn't fill. Well I am glad they weren't able to because I was able to find Imperial Courier and they are so much better! Syed was able to find me a courier who showed up to my office within 20 minutes and then was off to brave through traffic towards SF. The best part is Syed would send me text updates on when my package was picked up and delivered. In fact, most of our communication was through text, which is a huge bonus for you millennials! He also handles payment through Paypal which is a huge step up from some archaic courier companies that I've used.

Received very poor quality customer service/ interaction with male associate on 1/15/26 around…read more10:40am. I requested tape to secure a set of music instruments (drums with mallets) together prior to return to Amazon. Associate insisted I just put it in a plastic bag, took item from my hands, and did this action. I repeated my desire to secure the mallets to the set of drums twice. Since he refused again, I said I can just take them home, tape them, and come back. 3-4 times repeating my request he seemed to get annoyed and took the tape out, taped the mallets to the set. Amazon has recently started to refuse refunds for missing/incomplete returns, so that's my reason for the request. I'll try to remember better to tape items at home, but this was a very simple request. I have had associates handle return items and bagging recently that have shown up as "incomplete" on Amazon's and I've spent additional time trying to correct the return later. This was at a UPS store branch. I also had two items end up mislabeled (associate somehow swapped the label)- this was at another location. I am very careful in how I handle and process returns, understand mistakes can be made, but please consider the customer's request in the future. I was very clear, intentional and direct, and understand why I asked: I want to try to reduce the errors made when returning items.

Awful, do not go to this UPS store. I walked in the afternoon of March eleventh in good spirits. To…read morebegin with I was not greeted or offered any polite customer service, it was deplorable, the man at the counter was rude and aggressive with me, I was afraid he was going to strike me out of frustration, I was frightened by his tone, he had no patience, he took His anger out on me, I was trying to be fair and give him space to help me with processing my package, all I received was heavy eye rolls and hard sighs, what ended up being the last straw for me was when he refused to process my shipping slip and tossing my package on the scale, it was then I stop him from any further contact with my The package and stated "he was being rude to me" and promptly walked out with my Package.