Excellent service. I call well over a dozen couriers on Sat and Imperial Courier were the only one's who responded "yes, we can pick it up and deliver it today!" Awesome! what a life saver since I need to get my boss his travel package before a trip after missing the fed ex drop off! These guys save my butt! There rates are great too! read more

I needed to get a package up to San Francisco on a Friday at 4:00pm. It was a tall order my usual couriers couldn't fill. Well I am glad they weren't able to because I was able to find Imperial Courier and they are so much better! Syed was able to find me a courier who showed up to my office within 20 minutes and then was off to brave through traffic towards SF. The best part is Syed would send me text updates on when my package was picked up and delivered. In fact, most of our communication was through text, which is a huge bonus for you millennials! He also handles payment through Paypal which is a huge step up from some archaic courier companies that I've used. read more

Wow. Great customer service. Same-day delivery. Reasonable pricing. I would definitely recommend Imperial Courier to anyone in need of a courier service. I had been asked by my boss to get a package up to San Francisco ASAP. Since it was wine, I wasn't able to use USPS or FedEx or UPS, but they all recommended a courier service. I called Imperial and Syed said to shoot him an email with the details so I did. This was his response: "Hello Lauren, Got it, Consider it done. We will deliver tonight itself." He did and even called me once the package was delivered. You can't go wrong with these guys. read more

Reliable, flexible, courteous, intelligent -- one of the best I've ever used. Arrived on time, delivered immediately, telephoned to confirm delivery as soon as done. Also very good price-wise. Happy to recommend highly. read more

I needed a courier to pick up a few fragile items in different locations, box them up and mail them out to me. Within 2 hours of my call, Syed had all items picked up and they were mailed the next day. Everything arrived in good condition. Price was very competitive with other couriers in the area. Highly recommended read more

These guys rock! I needed a fast delivery from Sunnyvale to San Francisco last Friday, and in 3 hours I got the package. They are nice, affordable and professional, and I can't thank them enough. well done! read more

Imperial Courier is a details oriented courier service which goes the extra mile, both figuratively and literally, to be sure, for example, that a delivery to a business makes it to the right department. read more

A simple, but important job and Imperial Courier Express completely failed. Busy day at the office, so I decided to save a little stress & have a package sent via courier instead of driving it over myself. Door-to-door, the delivery we wanted is generally about 15 minutes. The package was needed by 5pm, and Imperial picked it up around 3:30pm -- so no sweat, right? Anyways- around 5:20, or almost two hours after Imperial picked up my 15 minute delivery -- our client called to ask where the package was. I call Imperial; no response. Call a few more times, finally they pick up and say it'll be there in 15 minutes. Around 6:20, Imperial *finally* confirms delivery of the package. Three hours for a 15 minute courier trip that they repeatedly guaranteed would be on time by 5pm; an extra layer of stress on a busy day; and to top it off, our client was pissed off. Syed, the owner, didn't even try to give an explanation or anything resembling an apology. The rest of their reviews are quite strong, so I'll assume today was an outlier. But for my experience: do not use Imperial Courier for anything important or timely. Period. read more

Great Service. Delivery from Palo Alto to Sacramento delivered on time. The staff was easy to work with and worked around my schedule. Would recommenced this service to anyone who wants a dependable and affordable delivery. read more

Great service, I'm so happy I found a courier in this area. Saves me flights from LA for NorCal city submittals.

I called Imperial Courier Express this morning after 9am for an urgent work delivery needed, and they had the job completed within 2 hours. I called a couple other places before here and received VM or voice instructions. Syed from Imperial Courier picked up immediately and was ready, willing and able to get the job done. So impressed with their ability to get this done so quickly! Saved the day for me..... I would highly recommend them to anyone in their service coverage area. Syed notified me via text once things were picked up and dropped off. Thank you Syed & team!! read more

Highly recommended! I called late at night with short notice and they were responsive, on time and truly concerned about what I needed to get done. Well done. read more

Syed is the best courier I have ever used. We are an extremely busy law firm outside of the area. I called Syed and within minutes he responded. Not only did the job perfectly, his rates were very affordable. I definitely give him 5 stars. read more