It's been a decade now that I've been bringing cars to Robert's and despite them being a 30 minute…read moredrive away, they're the mechanics we trust and use the minute our cars are out of warranty. Always pleasant to deal with, always explain what could be fixed vs what should be fixed, and reasonable pricing.

When my longtime trusted mechanic recently retired and closed his shop, I was worried about finding…read moreanother reliable local shop to bring my vehicles to. Thankfully, when I needed some work done I pulled into the right shop! Robert's was professional, fair, and took time to discuss the issue with my vehicle in detail. They are not the type of shop that is going to find a million other things wrong so they can rack up a bill. An honest local business that I will be returning to!

These guys are fantastic! We have both a BMW and a MINI, and they've been incredible to work with…read more They diagnosed and fixed a difficult electrical issue on our BMW that no one else could figure out, and their pricing was very fair. They're friendly, honest, and have truly earned our trust. After trying other shops in the past, we can confidently say these guys stand out. If you're looking for a knowledgeable, reliable mechanic who specializes in BMWs and MINIs, we highly recommend them!

Truly the best and most reputable place in Litchfield County or the surrounding area to bring your…read morePorsche or BMW for service. Also great selection of trustworthy vehicles in excellent condition at reasonable prices. we have been bringing our BMW and Porsche there for service for over 7 years and the repairs are always perfect and the shop works far more efficiently than car dealerships. Have also bought two cars there, a Land Rover that my daughter loves and this see a BMW that my other daughter loves. They are the most honest and pleasant people to deal with and they know BMW's better than anyone as they race internationally with great success. if you are looking for excellent automobile service or a solid used car, go see them!

Al is a real pro.. reasonable pricing and expert diagnosis... bring your car there .. you won't be…read moresorry !!

Worked me in for a battery replacement and connection. Highly recommended. A little tricky to find…read morebut worth the search.

I grew up around cars and have a good intuition when I walk into a shop. I've met mechanics that…read moretry and patch over things on the cheap as quickly as possible... and I've met guys that are overly thorough and will replace every part under the sun "just in case" for a small fortune. Don is that rare mechanic that checks all the right boxes and doesn't stray into those two extremes. He kept me informed throughout the whole repair, wouldn't quit until he found the actual problem and only replaced what was necessary. In a world full of cheap shops that won't get the job done right and overly expensive places that throw a mountain of parts at the problem til it goes away Don's operation is a hidden gem. He's earned my business for the foreseeable future and you aught to give him the chance to earn yours.

I needed my Connecticut emissions test done. They are one of the few that are close by and were…read moreopen today. Located on Route Seven near Big Y. The staff was very friendly and responsive. I was in and out in about five minutes. They also do repair work and auto sales. Will definitely give them a try when my vehicle needs service. Highly satisfied customer.

I drove into Premium auto group a year ago, with an emergency leak in my gas line , i had been a…read morecustomer at my previous shop many years, and wasc very disappointed with waiting for three hours andvhaving to call them, forcthem to tell me oh we cant do that today would you like an oil change?? Gas was pouring out when i tried to fill it,,,,thought i was going to need a new car,, the service , concern i received from Premium Auto Group was above and beyond,, giving me a car to drive waiting for the part hard to find during covid, fixed for far less than i was quoted and over the last year coming to my driveway to help me out when i had a problem with the previous stations lemon of a battery improperly mounted! Wow,,, they do emissions and provide above and beyond service with a smile

Made appointment for an oil change. Showed up on time. Guy behind desk asked what I was there for,…read moretold him I had appointment. He looked it up and said, very matter of fact, "it's going to be an hour, we're short handed" I said , "you had my number and email, you had hours to get in touch with me, why didn't you?" He got annoyed , I left. Never going back...

Great experience. Excellent customer service. I moved to from Stamford to New Milford. Nice to…read moreknow I can go to an automotive shop and they are open on Sunday's, which helps with my work schedule. Tom was great!

I have found my forever mechanic! My heat in my 2014 chevy cruze stopped working in February and…read morebecause I work within 5 minutes to my home I kept putting it off. Initially a chevy dealership charged me 100.00 to diagnose the problem and then quoted me 170.00 to fix it. After a few months of no heat and my car running loudly we decided to seek out a local mechanic. After many names were mentioned we decided on Kurt Anderson. Kurt fixed my heat with a flush. It cost me 60.00. It was the first time that I left a car repair shop and did not feel taken advantage of because I am I female in a male dominant industry. I highly recommend Kurt Anderson.

Kurt fixed my broken passenger side mirror for a pretty decent price. He was responsive, courteous…read moreand kept me informed every step of the way. Would highly recommend this AWESOME local business for your car needs!

I had to use AAA recently. They dispatched Candlewood Valley Motors. Great experience from start to…read morefinish. Quickly dispatched the driver, very short wait. The dispatcher called me 5 minutes after they received the request to let me know he was on the way. The driver quickly got to work and was done in less than 10 minutes. He even put my damaged tire in the trunk without me asking. Top notch service. I would definitely use them in the future for other services they offer.

After the scary experience of having my brakes fail while out with my daughter-in-law and grandkids…read more- I called AAA to get a tow - the app said it was going to be a 75 minute wait - but within minutes I got a call from Roberta of Candlewood Valley Motors, who said their driver would be there shortly and that I didn't have to wait - which was a blessing with two small children! After speaking to the driver, we decided to take the Jeep to their shop for repairs - Rhonda called me on Monday morning with a diagnosis and estimate - they completed the repairs the same day and worked with me to pick it up after hours. Everyone I spoke with was polite, helpful and eager to make me feel comfortable. I felt that the price to repair my brakes was reasonable and didn't feel pressured to do anything extra. I will definitely return the next time my car needs repairs and will happily recommend the shop to my friends and family.