We went in for a small cabinet addition and Jim was so helpful I left wanting to build a new house…read more This place has some gorgeous finishes on flooring and cabinets. There were so many beautiful doors I might have to switch out my brand new door. Super clean, super curtious.

Staff are very helpful here more than Home Depot. I always always get the help I needed at any…read moreLowes. Many selections to choose from, store is clean and very organized.

My experience at the Lowe's store in Fayetteville (Store #767 Elli and Brandon AST MGR) left me…read moreextremely disappointed, and unfortunately, I have lost confidence in shopping there. About two weeks ago, my wife purchased a plant from this location. On July 10, 2026, we drove more than 50 minutes to exchange it after it died. Since we never expected the plant to fail so quickly, we did not keep the receipt. An employee attempted to look up the purchase using my wife's phone number, but the transaction could not be found. We believe the purchase was never linked to her account at checkout, which was beyond our control. What disappointed me most was not the outcome, but the lack of concern and effort to help resolve the situation. I left feeling that customer service and community care were not priorities. A little empathy and a willingness to work toward a solution would have made a significant difference. Instead, we went to Walmart, where we found a similar plant for a lower price and with a guarantee that gave us greater confidence in our purchase. I understand that every company has policies, but how those policies are communicated and how customers are treated matters just as much. Based on this experience, I will be taking my business elsewhere and hope Lowe's takes a closer look at how customers are served at this location.

My brother and I went right before they closed, looking for a washer. Everyone is friendly and…read morehelpful. They had good deals on a variety of things and I appreciate them being so accommodating to their customers.

Website says they pick up in East Hoke county. I told them where I live and was told we don't pick…read moreup there. I told them about their website and what it said was dismissed. Would not recommend their pick up services.

I was appreciative of the quick assistance with placing my order and with loading the lumber…read more However, I was extremely disappointed by the treatment I received from the manager while selecting lumber in the yard. While I was carefully choosing pieces that were good enough for my project (not perfect, just suitable), the manager approached me unannounced in a raised voice with a disrespectful tone to express his disapproval. After a short exchange, he left and allowed me to finish selecting on my own. He seemed upset that I was inspecting the lumber at all, apparently expecting customers to simply take whatever was handed to them without any quality check. This expectation would only make sense if the lumber truly lived up to the claim of "high-quality building materials at reasonable prices that outperform the big box stores." Unfortunately, that was not the case. The lumber here had the same quality issues I experienced earlier in the day at Lowe's -- warped, twisted, and inconsistent pieces that clearly had not been pre-inspected by staff. In the end, the responsibility for quality control is left entirely to the customer. I've bought lumber at McDonald on numerous occasions. Always treated with respect and no time criticized for inspecting the lumber prior to accepting the lumber purchased. In my opinion (yea I know) the quality of McDonald lumber, priced higher than Lowes, is of the same quality as the big box stores. When purchasing lumber, regardless the vendor, always inspect prior to accepting.

I order and entry door . And it s is beautiful. Ordering the door was a breeze. Thank you David…read more And staff Thank you Annette Paquin