Had a wonderful experience shipping my computer back to my employer. Staff were extremely helpful and printed my labels from my email. Whole process was quick and efficient. read more

The actual name of this place is "print and ship" they will not print if they have to touch your phone. So its really Fedex print if its not on your phone and ship. Which is funny because if it was not on my phone, i would have it already printed. Now this may seem like a disgruntled customer issue, its a human tired of games issue. If you want to avoid all this entirely, there's an office depot nearby with zero hassle print and shipping. They will get the job done. And have an email for when they dont do their job. LIKE IT OR NOT WOMAN WHO RUNS THIS PLACE, print IS LITERALLY IN YOUR NAME. "thats not my job" ITS THE NAME OF YOUR STORE WHEN I GOOGLE IT. save yourself the misery. my mother had six strokes and they wont help bc they dont wanna touch a phone. Do your job. it IS your job. Dont like your job? Leave. Find one you like. Company the problem? Leave. Let them burn. All bc people cant print a paper. ITS IN YOUR NAME read more

FedEx Office Print & Ship Center - PRINT - Shipping Centers Near Me - Lafayette, Louisiana

I had a 5K package delivered the wrong address. Support and driver double down it was delivered. Neighbor down the street shows up with my packaged seven hours later. Inept liars. This has happened multiple times and they don't take responsibility. read more

Bad service all together.. first they change times over and over when you call to find out why they say it cant even be delivered till you call the company that sent it to have them call l.. then you get on the phone with a higher up person who have no sympathy on the fact this is a very important package that should have done been here by now for a disabled child in need and tell you just don't leave when you need this for once again a disabled child and I well and dine made all calls to everyone well never use FedEx again I see why I I know three different ppl my sister being one who worked with them and never got payed one dime even after 3 months and leaving FedEx still never got payed.... FEDEX IS A DANG JOKE read more

The FedEx delivery driver did not make a proper attempt to deliver my package. Then I spent hours waiting in the package to be delivered. The staff was very rude. I spoke to a woman and man and they both were rude and not helpful. read more

Mr. Tony expertly helped me ship out what I needed quickly and efficiently won't go to any other ship service because of the good work. Good job. read more

Went in here to get a large print job done, which involved some amount of staple work. They were hesitant at first, and told me it would take at least to the end of the day. I said ok, I'll come back. That must have not sat well with them, because about 30 min later, they called and said they had to give me an estimate prior to starting the job. Ok, what is it? $1055.00 and some odd cents. Wow, I said don't bother I'll come pick it up. 2 days later, I come back to my hometown, a bit larger in size, and went to another FedEx store. Can you do the work? Sure, but you'll have to leave it. Ok, how much? Have to count the pages first and let you know. Hmm, ok made sense. I left the job with them, expecting a call the next day. I did get a call, but it was to tell me the job was done. Oh, how much (holding breath)? $99.89...are you sure...Yessir...Not believing them I rushed over there, expecting to see a half assed job....Nope, I found it all to be complete. Pleasantly surprised, I quickly paid and left with my print job in hand. Moral of the story: Don't use this FedEx. Either they can't handle "large " jobs and, to compensate, price them unreasonably; or they don't know what the hell they're doing in the first place. read more

Did not deliver package. Marked both shipments as delivered, and took off with them. Unprofessional.

This is a decent Representation of the chain but not the best. The location is great in that it is in the middle of town but dam, the back road to get there is horrible and at times, getting in and out in a timely manner can be a chore and not because of the store, but all the traffic around it. There is a Chic-Fil-A next door and if you go into Kinkos between 11am and 2pm it can be difficult to get into the lot. Your best bet is to park on the side. Other than that, the place is quick and convenient for shipments, copies, etc. read more

I needed last minute pictures copied for a funeral. I went to the Mecca, the Disneyland of printing: Kinko's Print. It was 9:15 pm when I rushed in and asked for services from Mr. Luke who was idle hunched over at his smart phone. He whines to me he can only copy 10 photos at a time and it takes a long time he can't do it. He would be closing at 10:00 and the job would run over into his Snapchat time. I started counting out increments of 10'to copy what I could but he wouldn't even copy 10. I'm sorry Luke you can't put in a little extra work servicing a customer. You have to rush home to Instagram? What better way to show your employer the definition of customer service and going the extra mile. Fail at a promotion. read more

Sixty-eight. The magic number here is sixty-eight. Allow me to explain. Last week I brought a pretty big pretty job to this FedEx location. A one hundred and seventy-nine document that I need eight copies of. That's one thousand four hundred and thirty-two pages. To complicate it even more, it had to be on a specific type of archival paper. So to simply everything, I bring my own paper in three unopened boxes of five hundred pages each. So I arrive at this FedEx location, which I've used before and have had decent service with. Not often, but my previous experience with them got me to return this time. When I drop the print job off, I get your standard "I really don't care" minimum-wage worker that is definitely a departure from the employees I've encountered in the past here. I go over the print job with her in detail, explaining I've brought my own paper, how I want it printed, etc. She and I do the math and we calculate that 179 x 8 = 1,432 pages. Since I brought 1500 pages (three unopened boxes of five hundred pages), I should have 68 extra pages at the end. She tells me it will be ready for pick up on Monday. I pay, I leave. Monday comes. I call to see if the project is done. I'm told it is. I go to pick it up. It is done. I then proceed to go through the project to make sure there are no printer errors (this is the sort of project where there cannot be any printer errors - I don't make the rules, I just follow them). One page has a small piece torn out of the middle. That's odd but fixable. So I tell the clerk who greeted me (who is very friendly and is the sole reason I'm not giving this place one star) and he proceeds to fix this. While he is doing this, I ask him about the extra paper. He goes to the print guy (possibly a manager - he was wearing a different style shirt than the rest) who tells him (I overhear this) that there is no extra paper, that, in fact, I did not bring in enough paper and he had to use some of their paper. The clerk comes back and tells me this. I tell him he is wrong, that I brought three boxes of five hundred pages and explain the math to him. I also tell him that the girl who I dropped the project off with calculated this total as well. The print guy comes over to me with attitude and tells me that I did not bring the right amount of paper. I tell him I did. He tells me I didn't in a tone that basically says "stop lying to me". So not only does FedEx steal my paper (which I could really care less about) but they also accuse me of lying about bringing in the right amount of paper! This review is not about sixty-eight pieces of blank paper. It's about having an employee catch an attitude with me in a confrontational manner, telling me that I'm the one that screwed up and insinuating that I'm lying about the whole ordeal. This is not acceptable service and the next time I need a print job, I'll go to either Office Depot or the UPS Store. FedEx, I'm done with you! Do yourself a favor, Yelpers, and don't give this FedEx the time of day. read more

I tried to drop off a package at this business in my own box with a pre-printed FedEx label. The FedEx attendant would not take it, claimed I had to put it in a FedEx box, which would cost me $2! Said that wasn't his rule, but a rule of FedEx. (FedEx has no such policy on their website.) Is this a scam this FedEx Kinkos is running?? I went to a FedEx Authorized Shipcenter/Mailbox Express and they promptly took the exact same package without any fuss. read more

What to say about FedEx... This location looks like every other print center you might find. I paid an astronomical $10 to receive and send a fax of 3 pages. At least the guy working here was friendly. Bottom line: I only came cause I had to. read more

HORRIBLE TREATMENT: I do not believe I have ever been treated so poorly as a customer. Tonight, Wednesday, July 1, 2015 @ 9p, I went in FedEx Office (previously FedEx/Kinkos) to get some art work re-printed and cut to size, (this same project had been printed the day before at this same location - the errors were on our part). I bring the artwork in and two employees are standing at the counter. I explained my dilemma in detail, but not to the point of disclosing an amount needed, I'm asking how long they thought it would take to have this job printed and cut. Immediately one of the employees says to me very rudely(not even knowing the quantity I need, all he sees at this point are two different cd cases with the previously done artwork in the sleeves) , "This won't be done tonight" then I asked how late they were open, thinking well I could print this myself here, he says again rudely "until midnight, but IT STILL WON'T GET DONE TONIGHT you need a work order for this" so I said "so you are telling me that there is no way this will get done tonight? It was my understanding customers brought in things like this to be done quickly I guess that is not the case anymore?" still keeping my wits about me and not being rude, gathering information to be able to make my next decision; [he has already made up his mind within 3 mins of the original conversation and adopted the attitude that he does not have to listen to me because he will not be taking on this project] Then I remembered that my son-in-law told me he had this same project printed just the day before and it only took 20 mins at noon! with a crowded store, so I offered that information to the employee. He then says to me very ugly at this point "I DON'T KNOW WHO HE DEALT WITH 'YESTERDAY' OR WHO TOLD HIM THIS PROJECT WOULD TAKE 20 MINUTES, BUT I'M TELLING YOU IT WILL NOT BE DONE TONIGHT". At that point, without saying another word, I take my two discs from the counter and move down to the opposite corner to make a phone call....a private phone call at that. So, I'm on the phone with my son-in-law confirming my understanding this was a 20 min print job the day before, he confirmed and I said well I have bad news, I'm being told that this cannot be done tonight (after having being told that 3 times I think I was relaying pretty accurate information) my SIL then says "wow they must be really busy is it crowded in there?" I said "no, it's just me and one other customer that just left" then he and I are agreeing that there must be other work and I am about to ask him (my SIL) if he wanted me to leave it overnight and he could pick it up in the morning when out of no where the employee jumps out of his chair and CHARGES toward the counter and says to me "JUST CAUSE YOU DON'T SEE NOBODY IN HERE DON'T MEAN WE DON'T HAVE ALOT OF WORK TO DO OR OTHER ORDERS AHEAD OF YOU" (great grammar skills I might add) well now you have ticked me off...I looked at him and said "Excuse you!! This is a private conversation and at no time was I addressing you" he looked at me and said "yeah, ummhmmm" now I'm at the opposite side of the store and my discs are on the counter while I'm on the phone and he "pushes my discs" toward me and says "THESE WILL NOT BE DONE TONIGHT!!!" I said (excuse my behavior this gets ugly) "YOU ARE BLEEP, BLEEP RIGHT THEY WILL NOT BE DONE TONIGHT BECAUSE I WOULD NOT WANT YOU WORKING ON THESE ANYWAY" and in the process of me picking up my discs he says "yeah well TAKE them some where else and get them printed...bye...bye" (continuing to be rude) and by this time I am beyond livid, as I'm walking toward the door to leave, I get half way to the exit door and he SCREAMS at me "I HOPE YOU HAVE A NICE NIGHT" very sarcastically, and I turned around and said "I hope you still have your bleep bleep job in the morning" he yells back with the utmost confidence "OH YOU DON'T HAVE TO WORRY I MOST PROBABLY WILL!!!" By this time, I couldn't see straight. So, my SIL {still on the phone} says "I cannot believe this guy just talked to you like that!!!! You need to go back in there and get his name." So I walked back in and Mr. Professional had the NERVE to say "MA'AM CAN I HELP YOU?" At the same time the other employee that was there was earlier was walking up to the counter and I said back to him "NO YOU CAN'T HELP ME WITH A bleep, bleep THING, BUT SIR YOU CAN, WHAT IS HIS NAME??" He replied "Kyle". Now I don't know if "Kyle" thinks he owns FedEx Office and has the right to treat their customers this way, but this will be addressed further. The sad part is he probably "will" keep his job and nothing more will be done about this. This is a true story no exaggeration, I cannot believe the hostile treatment I received. If anyone has a direct contact(s) within FedEx Office at a corporate level, I would sure like to share this experience with them and inform them on the fine representation of their Company. There were so many things wrong with this experience! read more