Delivery of paint ordered from Home Depot. One box with a 5 gal bucket, and a small box with 1 gal can. The big box I found laying on its side, when the top of the box was very clearly marked, with "THIS SIDE UP". Well, since the paint miraculously didn't spill, no harm done. As to the gallon can, it had been handled so hard that the lid popped open and the paint spilled inside the box. That was nearly $53 worth of paint. Were I home at the time of delivery, I would NOT have accepted it. FedEx, I am expecting a refund check for the spilled paint. That would be $52.98 plus sales tax. See pictures. read more

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I would've given a zero if I could. FedEx used to be a great company but is way behind UPS in terms of delivery. Twice they didn't even bother driving up my driveway - just left huge boxes at the bottom of the driveway. Check out the condition of this delivery that I received recently and of course, had to return because the product inside was damaged. Please choose UPS!! read more

FedEx Ship Center - Damaged FedEx shipment - Shipping Centers Near Me - Colorado Springs, Colorado

When you order a cake, don't lay it on its side. I would think that's pretty obvious. FedEx has zero customer service skills. They're lazy and always late to deliver. Ruined a 60$ cake because of their negligence. Absolute incompetence and has been like this for years. I wish companies would give the option of shippers because this one would never be a choice for me. read more

FedEx Ship Center - Cake - Shipping Centers Near Me - Colorado Springs, Colorado

Their service is lazy and piss poor I hate having to use fedex. My Amazon packages never get here on time because of them I'm sick

My driver lied and said they tried twice to deliver my pkg. I was here, I have witnesses.

I was really happy to drop my package off at this location because the clerk that came to help me was so nice. She was in the back but heard or saw me immediately & let me know she was there to help. I was a little confused when I first pulled in because it looks like an employee only type of place, but I'm glad I ventured inside anyway. Yep, she was awesome & very kind, and I just had a great experience there! read more

Worst service ever! Horrible service, had a heavy package delivered per FedEx ground and requested that the package will be left on back patio. That is one of the great features FedEx offers. Needless to say the package was delivered to the front door. I called FedEx, talked to a Charlie, explained the package is so heavy I can not lift it and asked if he could call the driver to make a uturn and at least drag it in the garage with me. Charlie said he is sorry it was delivered wrong but if he sends a driver back to my house I would be charged a pick up fee. What kind of service is that? They made the mistake and I should pay? If I have a choice it will be UPS from now on! read more

Fed Ex is terrible. A one star review is very generous. I had a package scheduled for delivery on Monday that has been rescheduled four times. Trying to talk to an actual person has been near impossible. I finally talked to someone who told me the package keeps getting loaded on the "wrong truck". How does this happen three times in a row? I thought these guys knew what they were doing - apparently not. The package contains parts for a piece of equipment that I use for work. Every day the machine is down it costs me $500. Obviously this is extremely frustrating. I've been told it will be delivered on Thursday- I guess we'll wait and see. Maybe these idiots can get it on the right truck. UPDATE: ZERO STARS Well they did it again, put it on the truck for delivery and delayed it another day. I spoke with someone last night they took my phone number and was to give it to the driver in case they had problems delivering it. Obviously that did no good. Now I get to drive an hour and a half round-trip down to their center to pick it up. These people are complete morons. read more

Worst service ever! Horrible service, had a heavy package delivered and requested that the package will be left on back patio. That is one of the great features FedEx offers. Needless to say the package was delivered to the front door. I called FedEx, talked to a Charly, explained the package is so heavy I can not lift it and asked if he could call the driver to make a uturn and at least drag it in the garage with me. Charly said he is sorry it was delivered wrong but if he sends a driver back to my house I would be charged a pick up fee. What kind of service is that? They made the mistake and I should pay? If I have choice it will be UPS from now on! read more

absolutely horrible. don't ever trust their expected delivery dates. I order from a certain supplier for work who only uses fedex. If they say 3 days, plan on 5. I began keeping track of how many orders were delivered on time and 56% of my orders were delay and this is not a covid issue. we have been dealing with this for years. I am finally switching to a supplier who does not use fedex. Totally unreliable and would not recommend at all. read more

I know I can't believe I'm giving the famed FedEx a one star review. If I had the opportunity to do it no star or even a negative star that's what they would get. I have spent extra money to have three large packages delivered via ground service. Apparently one of the packages had a barcode issue. Instead of sending it to me and resolving the barcode issue they sent it back to the shipper. Apparently all the addresses were correct it was just a barcode. I caught that issue in time based on an alert I got called them and they said they couldn't do anything about it. I pushed the matter with customer service and ended up getting just a form letter basically saying thank you but to are out of luck. Wasted money and horrible customer experience. I will go out of my way never to use FedEx again read more

This company Fed EX is a joke. They lost my first package. I had to re-order it from the vendor, a month and a half later and I'm still waiting for my package. The screwed up part of this whole process is that my package is here in town. I spoke with four different employees and told them specifically my exact location and they still can't get it right. They must have a bunch of Baboons working there. It's sad that a company this big can't do the job that they are designed to do. I give them several thumbs down. The one star is very generous. read more