These folks know me, greet me with a smile, and are always willing to help. If I warn them about refrigerated or special shipments they have repeatedly gone the extra mile for me looking out for me, especially when I am out of town. I have never had any sort of error with my shipments in over 2 years. I depend on them because shipments cannot get to my house in snowy weather and I feel safe doing so. Reading old poor ratings makes me certain that those weren't the same people. read more

Update October 2023: Another great experience at this location. Blake was very helpful and got me the best rate for shipping a large box. read more

The UPS Store - Printing Services Near Me - Woodland Park, Colorado

Excellent customer service. We needed to open a box and Blake guided us through the process. It was an informative, efficient and pleasant experience for a reasonable price. Thank you read more

Joey and her team are really the best! I've had UPS boxes in many different towns over the last 20 years. This is the best run and friendliest team I've ever had. Life in the mountains would be a lot harder if I didn't have this great local service. Thanks for looking after all of us! Tom Taber read more

These guys are always ready to help & with a smile! They make things so easy! Great team.

I called ahead of time about a project of 75 copies 2-sided on 11x17 white paper. It was around $80 which I thought was pretty bad, but when I drove there (wasting my time) the manager said it was over $150. I was given the wrong information, and I was horrified that they would charge me this much for plain B/W copying that would take them 10 min. top to do. Terrible in every way. I thought their delivery service was bad enough but this is even worse. read more

This is a great little mail center for our tiny mountain town. They have been here forever and they are VERY detail oriented.

Just dropped off a defect product for return to Amazon. Everything in life should run this smoothly!!

I haven't had an issue with this location previously. I went in to return a couple of packages and I was charged for tape, a "new policy ". The clerk was nice but she wasn't having a good day which is understandable with policies like that. She attempted to explain the reason for the new policy. I didn't want to get into a debate but I wanted to explain that businesses have supplies that are normally used and are a cost of doing business. I would bet that the business does well and has a healthy net income. It's too bad that sometimes it's just not enough. Just a personal wake up call that I need to do less online shopping and try to avoid supporting greedy corporate American. read more

Went to this place and found it closed down. Three of us arrived at the same time and just looked at each other with disappointment. However I learned a week later that they apparently have moved to another location by the Safeway. Why they would not have a sign indicating so is beyond me. read more

The UPS Store - Picture of the store closed down. Once again, this store is no longer in business is closed down. - Printing Services Near Me - Woodland Park, Colorado

As someone who ships a lot of packages via UPS, this is one pathetic business!! The recently new owners obviously don't believe in customer service or employing enough qualified flunkies to work for them. The employees are extremely RUDE 99.9% of the time like the customer is inconveniencing them. Almost every single time I have to go into this business to drop something off that is pre-paid there are usually quite a few people in line ahead of me with quite often no more than one employee. A few times the only employee working took a personal telephone call (I know from overhearing) ignoring the line of customers waiting. I've seen several local businesses go out of business in my 23 years as a Woodland Park resident and several of them were sad to see leave BUT this business going down would be a blessing. Not that I've ever been sucked in to having to pay for something to be shipped at this UPS store, I've overheard a customer who does want to ship something being quoted an outrageous amount to ship whatever it is they need ship. I'd safely say 100% over the USPS. I'd forgo leaving 1 star if I could leave non at all!! read more

Recently, I needed to ship a package to my stepson in Vail. It went astray, unfortunately. Once I found out there was a problem, I called the UPS store. Sue tracked down the problem so my stepson could retrieve the package. She did not rest until she got us a refund from UPS. Excellent customer service. Thanks, Sue! read more

I just went in to return an Amazon package. They were super friendly and fast. I'll be back!

The owner of this company needs some customer service training. They charged a premium ($75) to ship a medium box of Christmas gifts ground service and lost it. The owner did not offer to reimburse for the lost package even after UPS could not verify it was picked up. Small businesses get my business but not this one. I recommend using the post office (cheaper, more reliable and friendlier). read more

Pulled up to the parking lot at 6:27 knowing that this store was open until 6:30. Thought it was strange that the metal room divider was pulled half way down but proceeded to take my two packages out of my car. When I got to the door, it was locked. That was at 6:28. I knocked on the door because there were two women by the cash register. They proceeded to ignore me for the minute-and-a-half while I waited knocking several times. If you put 6:30 on your store hours sign, you should adhere to that. This was very poor business practice that I observed tonight! read more

I go here for all of my shipping needs and alway have a great experience! I trust Sue and her staff with my important photography packages. When I need something delivered quickly with a tracking number I especially recommend using the UPS store rather than the post office. read more

Great one stop shop. Printing shipping pets tags. Pretty much you name it and it can be done.

I took sensitive financial info there to fax and was told I would need to leave it as the fax line was busy. Other people had done the same so I thought this was normal. I was told I would be called when it was ready. No call that day. I called the next morning and was told they were still trying, called the next day and the next and told the same thing. The items I was faxing were urgent which is why I was faxing instead of mailing. 4 days later I decided to pick it up and mail it if it hadn't gone through so I called one more time and they said it went though so I said I would be in to pick it up that day. Two hours later I arrived to pick up my paperwork and they were unable to locate it. I was told they would look and call me back. over the next three days I called numerous times and no one would call me back. I went back in and stood there as they looked "again" and no luck. This paperwork included my W2, my pay stubs, and my social security number and birthdate. And they lost it, gave it to another customer, or shredded it or an employee stole it for identity theft. I am so upset by this. They not only lost important paperwork but they also acted throughout the process like this was no big deal. read more

I always ship with Sue at the Woodland Park, CO UPS store. I do a lot of wood projects, I can depend on Sue and company to pack and get my work to it's destination safely! Many thanks to all!! read more

At the beginning of the summer, I was attempting to rent a mailbox before I arrived in town. The manager, Cindy, was extremely kind and helpful, going out of her way to assist me. They are always friendly when I stop in. I've now moved to Denver, but I would definitely do business with them again! read more

Always helpful, friendly, delightful to work with. I value their excellent customer service.

The staff here is always so helpful, upbeat and friendly. Sue and everyone there always goes above and beyond to help with whatever is needed. read more

Always professional staff. Very friendly. Staff always focuses on the customer. Personalized service that cannot be matched. Staff always takes time to listen and take care of everything in a timely manner. They have won me as a customer for life. read more

I showed up the day before Christmas Eve, with probably one of the most involved projects - a coloring book for my cousins. Needed 3 copies of this near 20 page book. Yes I know, what kind of person brings something like that into the store 2 days before Christmas? Apparently I do, though I definitely had intentions of finishing it days before. Just one of those things! Sue was extremely helpful. I needed copies as well as cutting AND binding! She got it done and was more than accommodating of my needs. The entire family loved it Sue, thanks again! read more

Not a bad location, busy shopping center. The employees seem nice, but also seem very rushed, unattentive and preoccupied with other things. The employees change a lot so don't expect to see the same faces twice. The owner seems nice, but is very passive aggresive and talks poorly about prevoius employees within ear-shot of customers. She seems to micro-manage, hence the employees seeming so rushed. Overall bad management. The store is not clean and is very disorganized. I would not recommend this location if you need something done in a timely manner. read more

Have used this store for years...always helpful and courteous and friendly staff even when they're swamped. So happy they moved to new location in Safeway shopping center. So convenient!! read more