Great service from the DR. and the staff. The main reservation line isn't as accurate as the…read moreinformation provided by the young ladies at the front desk. I can't speak highly enough about his assistance and how they help to put your mind at ease.

I was pleased that I could get an appointment here without waiting a long time for availability…read more After my first appointment, I had a follow-up scheduled two weeks later. The day of my appointment they called and said the doctor had a surgery that afternoon and had to reschedule. Two weeks earlier it was open, and the day of... suddenly he has a surgery scheduled. Hmmm. I was un happy but not the end of the world. They saw me at the end of the week. I had a clipping taken for testing which the doctor told me they charge for but insurance should cover it since it was for testing. My insurance covered part of it. Not a big deal. I received treatment for my toenails, so I had a follow-up 3 months later to check my nails. The doctor said it looked good. Then he clipped my toenail as he was looking at it, which it was already very short because I had them clipped and thinned in a pedicure, so there was nothing to really get, but he was looking at them. He said they looked good and I was done with treatment. I got a bill from the office that included a fee for him clipping my nail, even though I wasn't told I would be charged. My insurance did not cover it because it was unnecessary. I vent back and forth trying to talk to someone and waiting weeks for a call back. When I finally did talk to someone I was upset about being charged when nothing was done, and that it wasn't explained to me that they would be charging me, they said "too bad". I asked to speak with the doctor since the person on the phone had no other remarks, and never heard from anyone again. I will not be referring them to anyone I care about. I have seen 3 other podiatrists and never, ever, been charged for a curious single clip of a toenail just for their viewing. I even received thinning and ultrasound and not been charged like that. That's not care, that's scamming.

Dr Feller did my 1st metatarsal surgery back in 2017, but I've recently damaged my foot again…read more Surprised to see that the clinic is gone. It would have been really cool for his patients to get some kind of notice so that we could obtain our medical records.

I cancelled my appointment with this business when the office manager (or some other employee)…read morecalled and informed me that because she had a problem contacting VA Community Care at American Lake, that I was now responsible for getting the information they needed to finalize my scheduled appointment. One wonders what she is getting paid to do. It certainly isn't my job to do her job. I had also overheard the conversation the previous week between an employee of the foot and ankle clinic and a VA community care employee where the authorization number, some other number, and the extension of time for the service was given to the clinic. It reminded me of the old days when service members and retired service members and their family members were treated as second-class citizens. Yes, I immediately contacted VA Community Care and asked for a different provider and recommended they not set up appointments for their patients with Custer Foot and Ankle Clinic in the future.

Absolutely will never go here! I should have listened to the reviews. I had an appointment…read morescheduled a week and a half out. I get a call while I'm ON MY WAY to Nellermoe's stating that they would need to re-schedule me for another week out. 15 minutes before my appointment!! This is inexcusable, I took the day off to go to the appointment. I will definitely be going somewhere else. If you are having any sort of foot issue DO NOT GO HERE!!

Receptionist very nice, but not well informed. Doctor was…read morequick and did not take the time to explain procedures. Lab results never sent. We would NEVER recommend this office for foot care.

Dr. Gray is an amazing surgeon. He specializes in hips and knees and is extremely knowledgeable…read morewhen it comes to these types of surgeries. His approach is very simple and effective keeping in mind what's best for the patient and is never the first to jump into a new procedure until it's proven out. The office staff is always very helpful and very welcoming. Top notch staff. I highly recommend Puget Sound and Dr. Gray.

RUNAWAY! They do not take phone calls, they do not return phone calls, the young man at reception…read moredesk is RUDE. Their office staff doesnt have a clue. THEY DO NOT PROVIDE GOOD PATIENT CARE! If I could give zero stars I would!!

Dr. Fernberg is great; however, the office's policy on providing the patient a copy of their…read morerecords is very poor (-9). It is my record and I have the right above everyone else to obtain them...enough said! Sorry Doc, but I am offended by this...very offended.

From the owner: Experienced Podiatry consult and treatment.read more

Doctor overcharged Medicare but what medical professional doesn't?He was absolutely rude to my…read morehusband. I DO NOT recommend this podiatrist.

Definitely DO NOT go to this doctor. His only employee, which claims to be the only one you can…read moretalk to, is a high-tempered woman that will talk over you and accuse you of scamming there business when you inform them that they need to bill Medicaid for your 91-year old father that had to be seen. She was yelling and being highly rude, while talking over you and not listening. I have NEVER in my entire life dealt with anyone in the professional world that was as rude as this person. I would NEVER, EVER send my father to this doctor again when this is the type of person that he would hire to conduct his business. Rather than working out how to resolve the bill, they can send it to collections. I refuse to deal with such an irate person.

Today was the second time I have been to this location. The other time was a couple of years ago…read more Both times I was seen by Dr. Brickman and she was great. I have a painful, weird type of callous that grows inwards on the bottom of one foot. Dr. Brickman warned me that it may come back after she treated it a couple of years ago. She was right. After each visit, I leave the office with way less pain than I had when I went in. By the end of the day, the pain is completely gone. Dr. Brickman is professional, quick, and to the point, which I appreciate. She gave me advice on a couple other foot problems I've been dealing with and I can tell she knows what she's talking about. The gal at the front desk and the assistant were both very kind and friendly. Overall, an excellent experience each time!

Do you like speed dating? If so this is team for you. Put a bandaid and newsprint on it and I'll…read moresee you in 2 to 3 weeks. The staff gets irritated and snaps back when you call for scheduling with a " i said I would call you in a few days" Complete regrete going here. Complete mistake. When I explain this type of care to my new care team they look at me like why would you put up with that? Read the reviews.... it isnt a 1 star or 5 star... the 5 stars are bs to keep numbers up. Fair warning.