My experiences with the Blair Family Medicine office has been HORRIBLE…read more I called to let the doctor's office know that I changed my Primary Care Provider. It was 4:45 and they did not answer. But the recording said that they were open until 5:00. The voice mail was FULL. That is not a shock to me. It is just another example of POOR customer service. This doctor's office is about a mile from my home. But it has been 12 weeks since I first contacted the office. YET I never saw the doctor. That sad tale began in early April and it is now early July. Initially, I was pointed to a long form to fill out online. I filled it out. But there were troubles getting to the office digitally. Finally, it arrived but I heard nothing. I called back and was told it was on the desk of the doctor. Then weeks later I was called for 2 appointments. At the first one, the nurse took some tests. I was set for an appointment with the doctor 2 weeks later. ALL I wanted was a basic annual physical exam. But then I dropped the ball. I overslept. That was 10 weeks after the initial contact. I called them and they said they will call me when they have an opening. The Priva Medical Group service that they use emailed, texted and called me to reset the appointment one week later. So I called and they said they will call me. But it has been more than 2 weeks without a call. That is when I ran out of patience. I sought and found a Primary Care Provider that will take my insurance. Thankfully I have been very healthy all my life. I just want to get tested to make sure all the things they could test were in good order. It seems prudent to get an annual physical to consistently monitor all health factors. Then changes can be noticed over the course of many years. If I was an elderly person with chronic health challenges or a parent with a child that had health challenges I would not want to battle the sloppy systems around this doctor. I wonder how long has that voice mailbox been full? How often has it been full? How many others like me wanted to leave a message this year but could not? Is there any person it that office that cares about maintaining a high standard of professional communications with the patients? I dislike leaving such a review. But I want to warn others. I wish I would have paid more attention to reviews before starting down this path. Note that I am not the first one to give a poor review for this office. Search online for a various places others have left reviews and comments. When a doctor's office gets several one-star reviews then that is a serious red flag. I ignored those ratings and hoped for the best because the office is so close. It seems that what could improve these matters is for the office to not take new patients until things are greatly improved, add another doctor to the team, and bring in outside experts to streamline the processes. On reflection, I wonder how many other people have been very disappointed with the customer service over the years but did not bother to leave a poor review. For all that I know Dr. Blair might be a wonderful professional. But the systems around him are dysfunctional. Note that when I found my replacement Primary Care Provider that is many more miles away, I was given the option for an initial appointment in 6 or 7 days. Considering how much money goes to health insurance, that would seem to be a suitable expectation.

This practice has grown way to quickly, when I was a patient I could never get an appointment the…read moresame day, or even the next day. When I was taking my infant daughter to him, when she had a fever or I had a major concern I could never get her in to be seen right away. I had to take her to the ER or Emergency care clinic just to be seen! I had to change her to a different doctor who we now love and if she is sick or we have a problem we can talk or be seen the same day! Dr. Blair then had his patients do a SmartBeat testing, he told us it would be completely free to his patients. Then we started receiving lab fees for $1000 or more. After talking to the doctor he said to disregard the bills they were taking care of it. Now, 1 1/2 later we are getting collection notices! There are so many other good doctors in Ennis or Waxahachie. Please do your research on these doctors before you see them. Please learn from me and the lessons I have learned from trying to go see a doctor that I thought was a good one!

Fly by night, lacking hygiene, and nurses that can't set up an iv even after 3 tries, no air…read moreconditioning in the rooms just a swamp cooler, tv was broken, sink dripped water non-stop, one of the worst Hospitals in Mansfield, Texas. I brought all my records and CT scans from July/2025 I was seen on Sept/2025 made them aware the Insurance may not pay for it, but ALAS I had Medicare, United, and Tricare, he ordered it.I have a recording of myself telling so to the Dr. and the young lady from African who did the scan was present when I said it, BTW this hospital makes you sign a document stating you're " a citizen?" let's make the stock holders and owners liable for this pile of excrement disguising as a medical center, no interaction from the from desk lady, they don't look at you. They're there to take the money.

Very professional food was excellent and received the best care for detox off heroin I've ever had…read more Been to rehabs and hospitals ands always end up AMA due to meds used that don't help. Nurses and doctors really listened and actually put you on individual meds after listening each day two or three times a day to different types of extreme sickness. I say individual care because my wife and I both went at the same time and our treatments were completely different. They do not use protocols like every other place uses. I have been to many Rehabs and hospitals and paid upwards of $80,000 to $100,000 in Michigan, Florida, San Diego and and Palm Springs, so extremely nice place and they all did and said the same thing. I was back using within a month. I went home after Trusted and though I used again it had nothing to do with what they did. I left after five days and felt as good as new. Didn't know that was possible. The only problem was IV, but that wasn't their fault I had used all my veins from heroin use. They even brought in an IV doctor to get my IV done correctly with an ultrasound machine. Been to over 40 hospitals and rehabs in my life this is the only one I would recommend.

Everything was great with this doctor and his practice until one month from my post op appointment…read more Dr. Roye repaired my umbilical hernia. He had a great bedside manner and after surgery he informed me and my family that everything had went smooth and I was good to go. Dr. Roye repeated that statement to me at my follow up appointment. He said it went great and I was healing good and no need to come back unless I had a concern. Great! Fast forward to one month after this appointment when I get a call saying I owe another $300 for the surgery I had over a month ago. Let me assure you, they will not perform this surgery until it's paid in full. I have no insurance and paid $9,000 out of my pocket to have this done. I was blown away at this additional charge and asked why!?? The girl on the phone says well it says here that he had to do additional work during your surgery. It was strangulated. Why was this never brought up to me or my family until now? No answer. A strangulated hernia can be very serious and you mean to tell me Dr. Roye didn't think it necessary to tell me? This is absolutely unacceptable. They will never see another dime from me even though they've already reported me to a collection agency.

I went into the emergency room for my gallbladder. He preformed a emergency surgery on me at the…read moreBaylor Hospital. I cannot say how grateful I am for his bedside manner, and professionalism. When i got out of the hospital for follow up it was convient and easy. He's Great, could not asked for a better Doc.

I do not recommend this place! My husband came in here this week and there was no staff! Just the…read moredr. The dr was rude and not helpful. He let my husband leave with EXTREMELY HIGH BLOOD PRESSURE! My husband ended up in the hospital the next day because the dr did not address his issues there! Do not go here!!

After dealing with our doctors in the area I needed a doctor that was down to earth, and knows…read moretheir stuff. Dr. Tran is definitely an incredible doctor! He listens, and knows his stuff. I have never had to wait to get in to see him when I was sick. I even was super sick with a very high fever on a weekend and we called and he was able to see me and give me meds to help us avoid a hospital bill. I would highly recommend Dr. Tran to anyone!!!

Dr Mendoza was the only doctor that really found out what is wrong with me. Even with this disease…read moreI would like to keep using him as my doctor. Being he was the one that found it, the problem I have when he ask you to call him on this day or that you have to go through a call center that doesn't know what you are talking about. Every message I have left him many twice a week for 6 weeks until this I still haven't got a call back. So that call center really SUCKS. I have even made trips to the office but it was the days he wasn't there. If this gets back to Dr Mendoza I'm stocking him (lol).

Dr.Mendoza has been a godsend in treating my family. He is compassiinate, patient, listens and is…read morepurposeful in his protcol and care. Very personable and cares about people. Leaving a review as you sense he's not in it for that but for a higher calling. Thank you, Dr. And staff. Grateful.

I had a terrible experience with another doctor in Ennis who was at the time my primary care…read morephysician. While calling around to get pricing info from all the doctors in Ennis I found Dr. Puckett's office. For cash patients at the time a regular visit was $150 and bloodwork $60. I ended up being seen by Mr. Kemp a practitioner under Dr. Puckett. When I say that Mr. Kemp saved my life I do not exaggerate. I'm not going to put the details of my treatment on the internet, but suffice it to say that my medical issues had me on the verge of suicide and had been psychologically torturing me and those I love for 20 years. The symptoms were not correlating to any known cause, yet Mr. Kemp took my explanations at face value, never doubting the pain I was in or the voracity of my word. He searched relentlessly for a cause to my distress, all the while ensuring that every test and treatment he suggested was affordable on my cash only treatment budget. Within three months he had me feeling like a new man. My entire life has changed and I swear to you friends and family quite literally pulled me aside again and again commenting on how much my temperament and personality had changed. Telling me how amazing it has been to see me suddenly transform into the man they knew I could be. Even my children noticed the changes and my relationship with them is so much better. Mr. Kemp may never know it, but his efforts on my behalf have transformed my life, drastically improved the lives of those who love me, made my career explode in a positive way, given me financial security, saved my marriage, and my sanity. If you are seeking a physician m, look no further. All of the professionals in Dr. Puckett's office a shining example of what the medical profession is meant to be!

Dr Tipton is a great family doctor. My whole family has gone to her for years. I've also sent…read moreseveral friends to her. She is very patient. You never feel rushed she is an amazing doctor.

The best primary I've ever had. Quick to respond to email through patient portal and takes a look…read moreat the whole picture before prescribing. Caring.

Excellent doctor and excellent staff! I never feel rushed, he actually converses with his patients!…read moreHow refreshing!! I would recommend him highly.

Dr. Ondrizek is very knowledgeable and skilled when it comes to providing the best OBGYN care…read more Nurse Zandra is an absolutely joy and they both have such gentle and kind bedside manners. This practice has maintained its professionalism in every aspect along the years. There is valet parking for the office and the valet people are very friendly and nice. The waiting area is clean, quiet and has a nice TV to watch. I highly recommend Dr. Ondrizek to anyone who is searching for the best OB ever!