Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!

After calling several businesses with none ready to make an appointment for me with a clogged…read morekitchen sink I felt trapped as I could not function in a kitchen without a useable sink. I was on a "waiting list" with one place when I noticed a Star City Plumbing truck across the street from my house. I went over and spoke with the plumber and he suggested that I call his office (which I did) and the next morning Kevin and Ryan came ready, willing and able to unclog the nasty problem. I am grateful for the prompt and efficient job well done. I will be calling them again when needed.

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

old wiring AND faulty GFI prevented washer from getting electricity…read morenoticed it at 9 am called Ostrom Michael A arrived before noon was fixed by 1P he was personable and shared useful info with us Ostrom has done quality work for us for years they arent cheap but they are worth it

SCAM: organization does extremely poor work. ---…read moreBuyer beware --- Made mess of my property and NOW says it my responsibility to correct.

Nick and Jonathan did a fantastic job installing a new toilet. This company has always gone above…read moreand beyond my expectations. They do quality, professional work at a reasonable price and I will continue to use them in the future. Thank you to the scheduler (I forgot her name) for placing me on the wait list and therefore the work got done much sooner and on the very same day I put in the call. All of you are exceptional and much appreciated!

They service my home and rental properties. Great company to work with for quality work at a…read morereasonable price.

Very kind and they were fast in responding/helping. Jeff was great and helped fix the issuesread more

I can't speak for their work, however, we had them come out to give an estimate to run 23' of pipe…read morefor a gas stove (we have an existing gas line in the house). During the visit the tech asked if we'd had other quotes, not thinking, I gave him the ranges estimates we received, $350 - $1400 (the $1400 [actually $1359] also included electrical work and more replaced piping - all the way to the gas furnace, but I didn't mention that). He then called his boss to work out a price, told his boss I'd received a $1400 quote to run the pipe and said that's what they could do it for. Perhaps I'm missing something, but if one company says they can do two times the work and run an additional electrical circuit from our breaker for $1359, then why would it cost $1400 for Aquarius to run 23' of gas pipe? If I ever need a plumber again, I'll call everyone else first.

Excellent heating repair! We had an emergency early-morning furnace outage and they came out within…read morean hour and a half and fixed it. Very thankful for their quick service!

I won't get into specifics but had a pretty disappointing experience all the way around. I called…read morethem back to have a frank feedback discussion with the owner. Was told he was very busy. That was a week ago and he never called me back. Will not be using them again and will not recommend them.

Excited to write an awesome review for Cline Electrical. Service was prompt, patient, and…read moreprofessional. Jerry cam out and scrupulously walked through each item on our list. Admittedly the quote came in a bit high so we worked together to scope the work to meet our budget. Shane and Hunter worked efficiently to complete the extensive work list in one day, but did not take any shortcuts to do so, even meticulously cleaning once all their work was complete. Looking forward to hiring Cline electrical again for our next round of work!

Very thorough and explain everything. This team is the best! They explain quotes and send a copy…read more Arrive on time and communicate well. Made my house much safer!

I had a great experience working with Barry. I would highly recommend him for any home projects you…read moreneed help with.