WOW WOW WOW TEN STARS PLUS!!! How do I begin...?? These people are AMAZING to do business with and…read morewith professionalism & welcoming energy plus to get YOU the service as a paying customer you deserve!! AND NO I do NOT work for them, nor am I related to anyone there that I am aware of!! :))) As of yesterday the "cake was baked and decorated beautifully!" "DLER ANWAR, technician extraordinaire" came with a smile ready to let me see & hear the whole house generator operate!! ANDDDDD after my conversation with TAMMIE at their office it tells me they are the guide for the technicians in the field as they ALL WORK AS A GREAT TEAM!!!These folks do a fabulous job for a fair price! WHEN you are ready and need help give them a call....YOU will NOT be disappointed!!!

Review and details of an installation of my whole house generator by Bob Garrett Services that took…read more9 weeks to complete On June 18, 2025, I hired Bob Garrett Services LLC for what I expected to be a straightforward Generac generator installation. Instead, the project spiraled into a deeply frustrating and prolonged nine-week ordeal, plagued by operational failures and a pervasive lack of attention to detail. I'm sharing this factual account to help others make an informed decision about hiring this company for a whole house generator home installation. The very first day set a concerning precedent. The crew accidentally severed a clearly marked fiber optic line. After they left, I discovered the newly poured concrete pad was installed below ground level, creating a flood risk. James Harmeling, the Power Operations Manager, was notified, and an additional cement block was eventually added. I also noticed numerous large oil stains and damaged asphalt on my less than three-year-old driveway. Both James and General Manager Mike Burroughs were notified, and I was informed Bob Garrett Services was now under new management. On July 16, a more serious issue came to light. A Blossman Gas Company technician came to fill the propane tank and perform a mandatory safety inspection. He informed me that the gas lines were not installed to the manufacturer's specifications, which would void the Generac warranty. The technician also couldn't find the required anode bag, a crucial anti-corrosion component. The inspection immediately failed. A supervisor was sent out to dig for the missing anode bag, couldn't find it, and installed a new one. The gas lines were then redone to comply with the warranty specifications. Two days later, on July 18, the Franklin County inspector failed the propane tank inspection a second time because he couldn't "lay eyes on the anode bag" because Garrett Services had prematurely backfilled. Blossman Gas was called out again, and using an air testing method, discovered a leak in the gas line. Management was informed. On July 19, Thomas (supervisor) came to the house to locate the anode bag, couldn't find it, and installed a new one. After pictures were submitted to the inspector, the propane tank inspection finally passed on July 20. On July 22, Blossman Gas performed and passed its final safety inspection. I had hoped this was the end of the issues. Then on July 26, a break in my sewer line occurred. Mike Burroughs was informed, and I learned for the first time that the sewer line had been damaged during the installation. For approximately 3 days, my family was left without the ability to use any water requiring sewer drainage. While hotel accommodations were offered, we were unable to accept. On July 28, Davis Plumbing, a highly reputable local company, was hired to fix the break. Their assessment was deeply unsettling: the sewer line was likely struck by the mini excavator during Bob Garrett Services' installation and then improperly repaired using an electrical conduit. Davis Plumbing noted that the dirt from the leak was contaminated and needed to be removed, with the repaired pipe properly supported and backfilled. Davis Plumbing completed the repair correctly by 5:00 p.m. that day. Fifteen days later, after heavy rainfall, the contaminated dirt began to slide onto the newly repaired pipe. After another call to management, I was informed they were still trying to find a contractor to handle the removal. I suggested WZ Digs, a company with a proven track record, and they were finally contracted. On August 12, WZ Digs performed a superior job of removing the contaminated soil, replacing it, and backfilling the area before planting grass. The final inspection on August 21 offered a perfect microcosm of the entire experience. A crucial loose bolt was discovered. Four bolts are required for proper stabilization, but only three had been installed. It was a final reminder of the consistent lack of attention to detail that defined the entire project. The one bright spot in this final phase was a technician named Collin, who had an impeccable work ethic and was extremely patient and kind. Collin installed the fourth bolt, finally bringing this nine-week-long installation to a close. While Bob Garrett Services LLC eventually corrected all the issues and provided a discount, the peace of mind I sought was never achieved. My anxiety about the quality of this installation remains. I am fortunate the improperly patched sewer line broke during installation, but I'm left with a constant sense of unease, worrying about what costly, hidden problems may still exist. An analogy would be an airbag improperly installed and then repaired by the same company would work when you need it most. I harbor no ill feelings toward the company, but I feel it is necessary to highlight the deeply concerning operational practices I encountered for the sake of consumer awareness.

They were very accommodating in spite of the issues Covid has presented. The estimator was very…read moreprecise and offered good ideas to make good economical choices to make our dollars go farther. The electrician who came to our house was very thorough and we were very happy the work that was done!

We have used them many times. Major and minor issues. When our business was shut down for an…read moreelectrical issue they came as fast as they could. An exceptional company that we are happy to have a business relationship with.

Very professional, knowledgeable and super nice. Kevin and…read morehis crew highly recommend. No one will be disappointed with this electrical crew!

I was experiencing problems with the power in my house and had heard great things about King…read moreElectrical and wanted to go with a local company. Kevin was quick to respond to my request for help, came out and gave me a solid estimate, and got me on his schedule within a few weeks.... In the meantime, I kept experiencing problems and really needed reassurance and guidance to feel safe in my home. This is where King Electrical, primarily Kevin, stood out above the rest. He responded to my questions quickly, sent his staff to check a few other things in between their previously scheduled jobs ahead of me, and really went above and beyond to make sure I was listened to and okay. Even better, when his crew finished up a job early, I was able to get my job completed much sooner than scheduled! The professionalism with this company is unparalleled. Their customer service is top notch and they do incredible work that is neat, well thought out and organized. I couldn't be happier and will continue to recommend them to anyone who is in need of electrical work. Five stars is not enough!

Great work, fast pace. Good explanation on procedure and costs. Reasonable costs. I see why the…read moreneighborhood web site recommended them. I'll do the same . Roger Waring

While I appreciate this company for making it out to my rental in a timely manner and addressing a…read moreclogged toilet, there are just some things that don't sit right with me and I think people need to be aware of. #1- they were called for a CLOGGED TOILET. I (the landlord) was not able to be present during the repair. Instead of just addressing the issue at hand, they walked around my entire house to include the basement and pointed out to her several things. ("Water pipes needed to be completely replaced, along with all the sewer lines", etc). I've had repairs done on the sewer lines last year and had a clean out installed by another company. This is totally noticeable because it looks brand new. The sewer line is fine. #2- i believe this was a fear-mongering tactic used to try to get more work and money out of her. Taking advantage of her not understanding these things. Again, they were called for a clogged toilet. Not a "broken water line", not a "backed up sewer", none of that. #3- the fill valve in the toilet needs to be "repaired". They quoted me $400 to repair a fill valve, flapper and supply line. This is absolutely OUTRAGEOUS!! A total rebuild kit costs $30 at Lowe's. They told her that she would need to replace the entire water tank as well. *** Can I just mention that a brand new toilet costs $100 at Lowe's??*** This is really sad and honestly criminal. I hope to god that you don't try this on anyone who doesn't know any better. I've been around this type of work my entire life and never have I EVER seen this kind of pricing. Absolutely not happening. Reevaluate your prices and be honest about what you're doing. Thanks for responding and unclogging the toilet quick, though. I do appreciate that.

Tim is a master electrician and knows his stuff wouldn't call anyone else. Has taken care electric…read moreproblem at my home from small to large projects works efficiently knowledgeable in his trade and gets it done. Very reasonable price never ticket shock. Thanks Tim.

We had a small electric issue with our new switches and lighting and needed someone to come out and…read morefix it. Some companies were a week out! Another company scheduled me for 3 days out but then reschedule me twice! So I called Tim's and they came out in 2 days when they said they would without any issues and attempts to reschedule. Great service! Knowledgeable and dependable. He uncrossed the wires and was done in a matter of minutes. His 35 year experience allowed him to do it so quick! It was impressive. While other electric companies may not care for smaller jobs, Tim's values all their opportunities and customers. We highly recommend Tim's for their quick and knowledgeable service.

I wrote an angry review about Southern State after spending a few days without hot water but in…read morehindsight it was unpredictable and out of their control and I should have given them an opportunity first. Looking back at my experience dealing with Michael, everything has been very positive! He's visited our residence a number of times trying to keep our hot water heater going and has quite literally bent over backwards in an effort to make sure we were taken care of. He's very professional and thorough, and represents Southern State quite well in my opinion. As for the company itself, although I had a minor hiccup in my service, I'd still suggest Southern State to friends and family. Overall communication has been great and the technician has, as I said before, always gone above and beyond. Prices seem to be more reasonable than some of the other companies we've dealt with in the area, and they offer an emergency service protection plan which my family also purchased.

Called for AC repair and was told they don't service my brand. I won't be calling for any other…read moreservice in the future.

Kelley installed a generator switch for me in my previous residence. When I move a few years ago, I…read morehad him remove it and reinstall it in my new house. He's easy going, prompt and his prices are reasonable. I would definitely use him again.

These guys are great! I'm new to the area and luckily a co-worker recommended Mr. Kelley. He is…read morehonest, dependable and his pricing is more than fair. Highly recommend!

Worked on my RV generator and AC…read more Excellent service, reasonable price.... If you have trouble go here; never Camping World.

From the owner: We stock and sell Winco Generators…read more We repair many generators of different types. ​ Repairs of A.C./D.C. electric motors/motor rebuilds and exchange brushes and parts. ​ General repairs on tractors, including 4 wheelers, lawn mowers, and more. ​ Also, we sell used generators that are refurbished. ​ Forklifts, we rebuild A.C. and D.C. Motor and supply brushes and bearing and end head and armatures. ​ We service motor homes under 30 feet.

Don't allow David to do work for you. He brings his RC car to the jobsite to play with. He will…read moretake all the copper from the job he works on as well. I also noted liquor bottles in his work truck.

The plumbing team of David and Taj, who hooked up a gas line from my gas meter to gas logs in my…read morefireplace, and the responsiveness of Chris in the office at Corell Electrical were nothing but excellent! They were incredibly approachable and timely. David and Taj worked with me to ensure the piping was installed exactly as I wanted and needed. They did an excellent job and cleaned up well after themselves. They were very conscientious about checking their work, particularly for leaks. They even brought dog treats for my dogs on the second day they came! Corell Electrical was recommended to me, and I absolutely recommend them to you!