On 8/21/2025 my grown daughter took her older husky mix dog to The Ark Animal Hospital in…read moreClaremore, Ok. She has been taking her there for 6 years! My daughter stated that when she dropped her off that morning around 8:00am she was fine, her normal 13 year old self. Walking, riding in the car, looking out the window, and breathing normal. Her dog was scheduled to get her rabies shot, a bath, and nail trim. During her time there the staff told my daughter that she needed her ears cleaned. She said ok, do it. When she picked her up she was told that they had to have several people hold her down to trim her nails. I'm sure that was also true about cleaning her ears as she hasn't had that done often. When her dog was walking to the car after being there she walked very sluggish kind of like she was drunk. She asked if they gave her anything to make her feel/act like that. They said no. She couldn't jump on the back of the car like she did on her way there. My daughter had to pick her 83lb dog up and put her in the back of her SUV. She drove home, with her whining with every bump the car hit. My daughter had her husband look at her, he said she's not good and to take her back to the vet. So that's what she did. The vet came out and looked at the dog, and kept telling her she's just old and this maybe the end just to take her home and see how she does. He padded her on the back and said I'm sorry. He did suggest a couple things like give her electrolytes. I was on the phone listening to their entire conversation. She asked if there was anything they could give her to help her. He said well we can take her back in and draw blood and see what's wrong, but that's going to cost more money. (WHAT?!??) My thoughts were you guys did this to her dog, and that's what you tell my daughter, either pay more money to figure out what YOUR CLINIC did to my daughters dog, or take her home and see if she lives or dies. Well not really knowing what to do she took her home, tried to give her electrolytes, because that's one thing the vet did say to try. She was so upset that my husband and I went over there. Her dog was literally laying on the floor on her side breathing very deep and slow like she was going to die any second. We managed to get a few syringes of Gatorade in her, and she wouldn't take any more. She wouldn't eat anything. I read online that if we couldn't get her to eat and drink she would definitely die, so we continued to try, and she wouldn't. Thank God we have my other daughter who works at a different clinic in a different town, and I called her to get her opinion, she said she definitely need fluids, so she came over and gave her a bag of fluids. Along with that my daughter called Ark clinic back and just gave them an ear full, after that call they told her they would give her 2 meds for her for free. She got the meds and after she saw that she was doing a little better after receiving the bag of fluids she gave her the meds. It took her 3 days to come back from the vet visit at Ark. I normally only write reviews if they are positive, but this is something others need to know if they have an older dog. Older dogs can't endure having a lot done to them like the younger dogs can. It totally stressed my daughter's dog out so bad that if she hadn't been given that bag of fluids, we would have lost her, all because of a vet visit that was supposed to help her.

I wish I could post pictures . my cat was sent home to me wrapped in a towel , dried shit and turds…read morematted to his tail and his back legs and everywhere else u could imagine . ALL around his neuter incision . very unprofessional and didn't offer any kind of help regarding the situation . front desk lady was incredibly rude over the phone , their excuse to not cleaning him and letting him sit in his own shit for HOURS mind you , was because he was 'aggressive' . do NOT take your pets here .

We brought our dog Leia here yesterday to get her shots and both the vet tech and vet were amazing…read more I love how you go in and are roomed right away so there's no chance of altercations between the animals. The front desk girls were really nice too.

We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

I have used Eastside Veterinary Hospital for some urgent care for my cat, when she wasn't eating…read moreand under the weather. They were very responsive to see her, later the same day that I had called them. I have interacted with 2 or 3 different doctors and they have all been very nice. I liked how they handled her and tried to find what the problem was. They are not cheap, which most doctors are not. But I got a substantial bill that was quite a bit more than I was expecting.

I can't say enough good things about Dr. Aubrey Powell and the entire team at Eastside Veterinary…read moreHospital in Collinsville. When my cat was diagnosed with diabetes, I was overwhelmed and nervous, but Dr. Powell guided us through every step with compassion, patience, and expertise. From the initial diagnosis to setting up the insulin treatment plan, they made sure I understood how to care for my cat at home and answered all of my questions with genuine concern. Thanks to their attentive care, my cat is so much more comfortable. I truly trust them with my pet's health and highly recommend them to anyone looking for a knowledgeable and compassionate veterinarian.

Used their services for over 20 years. The vets I knew have retired or moved away…read more I use Shipmens now

I needed to put my cat down, they were all so compassionate, they let us stay in the room and say…read moreour goodbyes.